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Operations Delivery Manager Jobs Near Me

Northern Base

Delivery Manager

Columbus, OH · On-site

Lead all governance forums: o Weekly operational reviews o Monthly PMR / QBR o Leadership connects ... Escalation Management * Identify delivery risks proactivel y: o Resource gaps (e.g., onsite ...

Aztec Group

Technology Delivery Manager

Radnor, OH · On-site

The role will be responsible for maintaining delivery visibility through Jira, Azure DevOps or ... Manage relationships with vendors, review supplier contracts, and identify cost efficiencies.

Accenture

Physical AI Delivery Manager

Hartford, OH · On-site

Translate operational problems into requirements, use cases, target outcomes, delivery increments ... Manage engagement financials, including estimates, budget, forecast, staffing, scope change ...

Accenture

Physical AI Delivery Manager

Columbus, OH · On-site

Translate operational problems into requirements, use cases, target outcomes, delivery increments ... Manage engagement financials, including estimates, budget, forecast, staffing, scope change ...

Deloitte

IDO Delivery Manager

Columbus, OH

You will own the design oversight of the data integration layer between operational technology (OT ... Delivery Manager Deloitte's Sourcing and Procurement practice helps clients transform their ...

New

eTeam

Software Delivery Manager -IT

Columbus, OH · On-site

Title:Software Delivery Manager Location:Columbus, OH43215 Duration: 12 months Qualifications ... Strongly preferred experience in relevant DevOps practices. Knowledge, Skills and Abilities

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How much do operations delivery manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for operations delivery manager in the United States is $83,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $115,000.00 per year, depending on experience, location, and employer.

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Operations Delivery Manager jobs near you
A map of the United States highlighting the number of Operations Delivery Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Operations Delivery Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Delivery Manager

Columbus, OH • On-site

Tata Consultancy Service Limited
IT Services • 10K+ employees
Learn more about Tata Consultancy Service Limitedexternal

$140K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Build and maintain strong client relationships, acting as the primary interface between client leadership and TCS.

  • Drive end-to-end service delivery across multiple portfolios, ensuring SLA/KPI adherence, quality, and timeliness of deliverables.

  • Manage governance forums, report on performance and risks, and track action closure to ensure effective client engagement and delivery oversight.

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Must Have Technical/Functional Skills
1. Strong Customer facing skills
2. Enable farming of account and develop growth opportunities
Roles & Responsibilities
1. Client Relationship & Account Ownership
• Act as primary interface between client leadership and TCS
• Build strong relationships with Directors, Business Heads, and Account Stakeholders
• Own overall account satisfaction (CSAT/CSI) and engagement health
• Represent TCS as the face of delivery at onsite
2. End-to-End Service Ownership (Across Towers/Portfolios)
• Drive integrated delivery across various portfolios
• Ensure SLA/KPI adherence, quality, and timeliness of deliverables
• Oversee:
o Incident / Problem / Change governance
o Production stability and business continuity
3. Demand Management & Business Alignment
• Understand client business priorities (Utilities domain grid, billing, trading, compliance)
• Convert business needs into:
o Enhancements
o Projects
o Transformation initiatives
• Work with delivery teams to shape solutions and execution strategy
4. Governance & Executive Reporting
• Lead all governance forums:
o Weekly operational reviews
o Monthly PMR / QBR
o Leadership connects
• Present:
o SLA/KPI performance
o Risks & mitigation plans
o Improvement roadmap
• Track and ensure closure of actions from governance meetings
5. Financial & Commercial Accountability
• Own account-level metrics:
o Revenue realization
o Resource utilization
o Gross margin
• Identify growth opportunities (new SoW, additional applications scope)
• Support contract renewals, pricing, and commercial discussions
6. Risk & Escalation Management
• Identify delivery risks proactivel y:
o Resource gaps (e.g., onsite bandwidth issues)
o SLA/KPI risks
• Manage:
o Client escalations
o Critical incidents with high business impact
• Drive RCA-based corrective and preventive actions
7. OnsiteOffshore Coordination
• Ensure seamless coordination between:
o Onsite team (client-facing)
o Offshore delivery teams
• Maintain structured cadence:
o Daily ops calls
o Weekly service reviews
o Leadership connects
• Enable alignment on priorities, risks, and deliverables
8. Client Feedback & Continuous Improvement
• Capture structured client feedback and expectations
• Drive:
o Automation initiatives (RiO, productivity)
o Service improvements
o Innovation adoption
• Translate feedback into actionable improvement plans
9. Compliance & Utilities Domain Governance
• Ensure adherence to:
o Security standards (e.g., NERC/CIP for utilities)
o Audit and compliance requirements
• Align delivery with:
o Regulatory standards
o Customer-specific policies
Salary Range: $140,000 -$150,000 year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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