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Operations Delivery Manager Jobs (NOW HIRING)

Project Delivery Manager

Oakland, CA · On-site

$132K - $156K/yr

This role requires strong operational leadership and the ability to translate high-level corporate ... the Project Delivery Manager works to systematically remove schedule risk and accelerate the ...

The Delivery Manager of Home Delivery works closely with the Zone Manager, and Operations Manager to ensure smooth, efficient, and on time delivery of our San Antonio Express-News paper products to ...

Senior Delivery Manager

Charlottesville, VA · On-site +1

$92K - $123K/yr

Implement operational delivery plans aligned to strategic objectives and portfolio priorities ... Manage delivery risks, dependencies and competing priorities across multiple teams and business ...

... operational resources, manages project scope, timelines, risks, and dependencies, and ensures ... The Delivery Manager continually evaluates delivery processes, customer feedback, and performance ...

The Delivery Manager is part of Digital Operations within the Digital & Technology Department at A&F. Delivery Managers help teams and programs translate business priorities into achievable delivery ...

Delivery Manager

Beavercreek, OH · On-site

$131K - $237K/yr

The Delivery Manager addresses complex operational and program challenges that may impact multiple projects, customers, or functional areas, requiring strong analytical, problem-solving, and ...

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Operations Delivery Manager information

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$31K

$83.2K

$167.5K

How much do operations delivery manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations delivery manager in the United States is $83,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

More about Operations Delivery Manager jobs
What cities are hiring for Operations Delivery Manager jobs? Cities with the most Operations Delivery Manager job openings:
What states have the most Operations Delivery Manager jobs? States with the most job openings for Operations Delivery Manager jobs include:
Infographic showing various Operations Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,240 per year, or $40 per hour.

Operations Delivery Manager, Sales & Training

Marshall Retail Group

Las Vegas, NV • On-site

Full-time

Re-posted 8 days ago


Marshall Retail Group rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

85th of 732 rated retailers


Job description

Job Title
Operations Delivery Manager, Sales & Training
Location
Support Center - Las Vegas, NV 89119 US (Primary)
Job Type
Full-time
Category
Operations
Education
Job Description
The Operations Delivery Manager - Sales & Training is a field-based leadership role responsible for driving operational excellence, training, and execution consistency across North America while providing operational leadership support within an assigned property. This role partners Field Operations, Multi-Unit Managers, and cross-functional teams to improve sales performance, develop leaders, implement strategic initiatives, and ensure consistent execution of company standards. Travel is required to support field operations, training, and business initiatives.
Key Responsibilities
  • Provide operational leadership within an assigned property to drive sales, customer experience, compliance, and operational excellence.
  • Coach and develop store leaders and frontline teams.
  • Support workforce planning, scheduling, and succession planning.
  • Build strong partnerships with internal and external stakeholders.
  • Develop and deliver operational training programs and supporting resources.
  • Coach leaders on operational excellence, inventory control, shrink reduction, compliance, and customer experience.
  • Identify development opportunities and support onboarding, leadership growth, and succession planning.
  • Partner with Multi-Unit Managers to achieve sales, labor, shrink, cost, and compliance goals.

Analyze operational performance and identify opportunities to improve execution and business results.
Job Requirements
  • Bachelor's degree in business, Management, Hospitality, Retail Operations, or related field, or equivalent experience.
  • 5-8 years of progressive leadership experience in retail, hospitality, airport, travel retail, or other high-volume customer-facing environments.
  • Demonstrated multi-unit leadership experience with responsibility for sales, operations, compliance, and people development.
  • Experience leading training, coaching, operational improvement, and change management initiatives.
  • Strong knowledge of labor management, inventory control, shrink reduction, compliance, and operational best practices.
  • Strong analytical and problem-solving skills with the ability to interpret business performance data.
  • Proficiency with Microsoft Office and operational reporting systems.
  • Experience supporting new store openings and operational transformations preferred.
  • Ability to travel up to 75% throughout North America.
  • Flexibility to work evenings, weekends, holidays, and extended field assignments as business needs require.

About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

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