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Operations Delivery Manager Jobs (NOW HIRING)

Optimum

Delivery Manager, DevSecOps

Bethpage, NY · On-site

Strong understanding of DevOps/DevSecOps practices, CI/CD pipelines, and software development ... Proven ability to manage multiple concurrent initiatives and deliver on time. Hands-on experience ...

Mondo

Client Delivery Manager

Manhattan, NY · Remote

$80 - $100/hr

Client Delivery Manager Location: Remote (East Coast or Central Time Preferred) Duration: 6-Month ... Conduct discovery sessions to understand business objectives, operational challenges, and long-term ...

Inizio Evoke

Technical Delivery Manager

Tempe, AZ

$115K - $125K/yr

Support Operations Coordination * Coordinate routine technical support work across platform ... delivery management, project management, agile operations, support operations, or delivery ...

RaceTrac

Technical Delivery Manager

Atlanta, GA

The Technical Delivery Manager is responsible for managing Business Requirements, Scope ... DevOps practices * Experience leading Agile/Scrum teams in scaled environments. * Strong ...

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Operations Delivery Manager information

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$31K

$83.2K

$167.5K

How much do operations delivery manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for operations delivery manager in the United States is $83,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Delivery Manager, and why are they important?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an Operations Delivery Manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What does an Operations Delivery Manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

More about Operations Delivery Manager jobs
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What states have the most Operations Delivery Manager jobs? States with the most job openings for Operations Delivery Manager jobs include:
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Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $83,240 per year, or $40 per hour.
Oracle Service Delivery Manager

Oracle Service Delivery Manager

Centroid Systems, Inc.

Troy, MI • On-site, Remote

Full-time

Posted 20 days ago

Job description

For 20- plus years Centroid has helped complex companies accelerate their digital transformation by implementing and managing Cloud-based business solutions. We specialize in advisory, deployment, migration, integration and managed services. Our goal is to provide superior service to our clients while providing our employees with continued growth and success.
Position Description:
The SDM is responsible for managing and developing Centroid's support relationship and the delivery of Centroid's managed service offerings across multiple client engagements. Establishing and maintaining strong client relationships is key in order to certify Centroid as a trusted advisor and proponent of our customers' business goals. The SDM plans and deploys support services as defined by the agreed upon Service Level Agreement and ensures deliverables are met. This role also includes an account management component by providing the link among projects, programs, clients, and support resources with the intent to grow client relations and Centroid's footprint.
Location: 100% Remote
Employment Type: Full Time
Day to Day Responsibilities:
  • Coordination of support resources, as well as, facilitating the communication with customers, internal partners and vendors.
  • Lead team training to ensure team is familiar with IT service delivery processes and best practices. Maintain knowledge set and capabilities of team functions,
  • Operations Support and People Management.
  • Manage and Oversee 24x7 Support Operations delivered by a Global Team.
  • Design and follow appropriate governance model/plan for SLA based support contracts.
  • Drive cross-functional interaction to ensure successful and timely delivery of high-quality support services.
  • Ensure that systems, processes and methodologies, as specified, are followed to ensure effective monitoring, control and support of service delivery.
  • Manage regular internal and customer facing operational reporting including system uptime and utilization, incident management, resource forecasting and utilization and overall account status.
  • Responsible for timely and accurate monthly billing in accordance with the clients' contract. This includes regular reviews and management of resources time and timesheets.
  • Define and implement the required processes to enable the functioning of a global support center.
  • Ensure excellence in service delivery to ensure customer satisfaction and minimize down time. Identify areas for process improvement to ensure that teams are improving performance and service quality. Lead efforts at client engagements and across Centroid to implement and measure the improvements.
  • Onboarding of new Managed Services clients to the Centroid delivery team.
  • Track, manage, negotiate, and maintain client SOWs (Statements of Work), budgets, and project resource timesheets.
  • Communicate potential needs for change orders with clients based upon new support needs or projects.
  • Maintain knowledge of the latest industry technologies and Centroid Service Offerings.
  • Work with Centroid Consulting and Sales organizations on sales pursuit for Managed Services opportunities.

Required Skills:
  • A minimum of 10 years of applicable industry experience in delivering Enterprise IT Services.
  • 3 to 5 years managing teams as part of an IT Service Delivery organization.
  • Must have experience managing Oracle projects.
  • Proven ability to manage multiple accounts and engagements across multiple industries and technologies.
  • Demonstrable experience managing customers and delivery of IT services.
  • Proven people management skills.
  • Must possess strong written and oral communication skills

Preferred Skills:
  • ITIL Service Delivery qualification is desirable.
  • Expertise in Oracle application, database and infrastructure solutions, cloud, systems integration - strongly preferred.
  • Experience working multiple Cloud service providers including AWS, Google Cloud,

Education:
  • Bachelors Preferred

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