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Solutions Delivery Manager Jobs (NOW HIRING)

Benchling

Solutions Delivery Manager

Boston, MA · On-site

$150K - $200K/yr

ROLE OVERVIEW The Solutions Delivery Manager is responsible for ensuring Benchling solution development, coverage, efficacy, quality, and enablement across the Customer Experience team. Operating at ...

Berkley

Solutions Delivery Manager

Urbandale, IA

Responsibilities The Solutions Delivery Manager serves as a strategic liaison between Technology and WRB Insurance Business Units. This role is responsible for understanding business strategies ...

MacStadium

Solutions Delivery Manager

Atlanta, GA · Remote

$80K - $100K/yr

About the Role As a Manager of Solution Delivery, you are the facilitator of quality for our customer journey. Reporting to the CRO, you will ensure that the innovative solutions designed by our Pre ...

Zip

Principal Solutions Delivery Manager

Manhattan, NY · On-site

$213 - $263/hr

About the Role We are seeking a Principal Solutions Delivery Manager to act as a senior implementation leader within our Solution Consulting organization. While our Implementation Managers and ...

Healthtech Inc

$120 - $170/hr

The Role The Senior Epic Applications Solutions Delivery Manager oversees and coordinates the strategic vision of operational leaders across customer organizations. They are responsible for helping ...

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Solutions Delivery Manager information

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$31K

$83.2K

$167.5K

How much do solutions delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for solutions delivery manager in the United States is $83,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Solutions Delivery Manager?

To excel as a Solutions Delivery Manager, you need strong project management expertise, a background in IT or business, and experience leading cross-functional teams. Familiarity with project management tools like Jira or MS Project, as well as relevant certifications such as PMP or Agile/Scrum, is typically required. Outstanding communication, problem-solving abilities, and stakeholder management skills set top performers apart in this role. These skills ensure that complex solutions are delivered on time and within scope, maximizing value for clients and organizations.

How does a Solutions Delivery Manager typically collaborate with cross-functional teams during project implementation?

Solutions Delivery Managers play a pivotal role in bridging the gap between technical teams, stakeholders, and clients. They are responsible for coordinating with project managers, business analysts, developers, and QA specialists to ensure that solutions are delivered on time and meet client requirements. Effective communication and leadership skills are essential, as the manager must align team efforts, resolve issues quickly, and adapt to changing project scopes. Regular status meetings, progress updates, and collaborative problem-solving sessions are common practices to keep everyone on track and foster a productive team environment.

Is a solutions delivery manager a stressful job?

A solutions delivery manager often faces stress due to managing multiple projects, meeting deadlines, and coordinating teams. The role requires strong organizational and communication skills, and workload can vary depending on project complexity and organizational size.

What does a solutions delivery manager do?

A solutions delivery manager oversees the planning, implementation, and delivery of technology solutions to meet client needs. They coordinate teams, manage project timelines, and ensure quality standards are maintained, often using project management tools and methodologies like Agile or Scrum.
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Solutions Delivery Manager jobs near you
Infographic showing various Solutions Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $83,240 per year, or $40 per hour.

Solutions Delivery Manager

Benchling

Boston, MA • On-site

$150K - $200K/yr

Full-time

Posted 19 days ago

Key responsibilities

  • Translate product capabilities into effective solutions that match customers' scientific use cases.

  • Develop, maintain, and improve solution assets such as best practices documents and roadmaps to deliver impactful solutions.

  • Train and educate the Customer Experience organization on solutions, reflect customer learnings into solution assets, and oversee service engagements to ensure high quality delivery.

Job description

We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We're building an AI scientist for our customers. We can't do that if we haven't built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
The Solutions Delivery Manager is responsible for ensuring Benchling solution development, coverage, efficacy, quality, and enablement across the Customer Experience team. Operating at the intersection of our product suite and our customers, this dynamic role focuses on translating our product capabilities into effective solutions to match our customers' scientific use cases, and enabling the broader CX organization to operationalize around Benchling's best practices. Solutions Delivery Manager works cross-functionally with Benchling's build organization, as well as across the CX departments, to develop robust solutions that can deliver value to our customers, while improving internal knowledge and productivity.
Chemistry is one of Benchling's newest and most exciting product areas - unlocking an entirely new group of companies, scientists, and science to be done on Benchling. This role will help navigate a budding product area through to market adoption, partnering closely with internal product, enablement, and delivery teams, while working directly with customers to build trust and help shape our vision in this space.
Successful Solutions Delivery Managers will harness the knowledge and experience Benchling has gained across thousands of customer engagements, and leverage previous and learned experience to serve as an expert across scientific domains and modalities served by Benchling. They will develop, and continuously improve our solutions as both the science and Benchling product capabilities evolve. A successful candidate will be comfortable working across teams and systems, often with no existing guidance or playbook, to deliver impactful solutions and value aligned with our department and team goals.
RESPONSIBILITIES
Including, but not limited to:
  • Navigate a budding product area through to market adoption - partnering with internal product, enablement, and delivery teams, while working directly with customers to build trust and shape our vision in this space
  • Serve as a key advisor on customer accounts as an expert in the scientific and product space
  • Deliver services and oversee services engagements to ensure high quality solution and delivery
  • Build a roadmap of solution assets to deliver impactful solutions to the broader CX organization
  • Build and maintain solution assets, such as best practices documents
  • Train and educate the broader CX organization through various means (e.g. create documentation, drive enablement initiatives, refresh solutions, advise on customer engagements, etc.)
  • Collaborate across CX departments to reflect customer learnings into solution assets
  • Operationalize Benchling's new product introduction motions to deliver new product insights
  • Work cross-functionally with Sales, Marketing, and Strategy teams to align on product value and customer messaging
  • Learn existing and new verticals that Benchling services

QUALIFICATIONS
  • Scientific and Benchling Knowledge
    • Fluency in medicinal chemistry or PD chemistry, ideally both
    • Fluency in a chemistry-focused lab informatics tool
    • Knowledge of Benchling's Platform and solutions, and technical proficiency with Benchling products is preferred
  • Customer Readiness
    • Experienced customer experience professional with a strong track record in overseeing the success of customer engagements
    • Superior customer service skills - the ability to be empathetic, accurate, resourceful, and conscientious with a sense of urgency
  • Problem Solving and Collaborative Success
    • Excellent oral and written communication skills to work effectively with others both inside and outside departmental boundaries, at remote locations and/or outside the company
    • Demonstrate ability to analyze and resolve complex problems and rapidly assimilate new knowledge and information
    • Flexible and able to adjust on the fly to new demands; a high sense of urgency, tendency towards action, and comfortable working through ambiguity to independently make progress on individual and team goals
  • Experience and Educational Requirements
    • 6+ years of lab experience in medicinal chemistry, PD chemistry, or a closely related field
    • 2+ years experience in customer service or customer-facing roles
    • Bachelor's degree in chemistry, or life sciences related field is required (biology, microbiology, genetics, biotechnology, neurology, etc.)
    • Ph.D. in chemistry is preferred

HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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