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Opera Pms Jobs (NOW HIRING)

Millennium Hotels and Resorts

Front Desk Agent

Chicago, IL

$14.75 - $18.50/hr

Manage individual and group reservations, room assignments, and guest profiles using Opera PMS * Verify billing details, payment authorizations, and folios with accuracy and discretion * Confirm ...

AVID Hotel Conyers

Avid Conyers Night Auditor

Conyers, GA · On-site

$13.25 - $17.50/hr

Perform other duties as assigned Qualifications Opera PMS Experience Required At least one year of experience working at a hotel front desk guest services agent, or night auditor guest service agent.

WoodSpring Hotels

Avid Conyers Night Auditor

Conyers, GA · On-site

$13.25 - $17.50/hr

... as assigned Opera PMS experience required At least one year of experience working at a hotel front desk guest services agent, or night auditor guest service agent Skills: communication, light ...

AVID Hotel Conyers

Avid Conyers Night Auditor

Conyers, GA · On-site

$13 - $17.25/hr

... as assigned Qualifications Opera PMS Experience Required At least one year of experience working at a hotel front desk guest services agent, or night auditor guest service agent. Skills ...

Q Hotels Management

Front Desk Associate Needed

Houma, LA · On-site

$13 - $14/hr

Use of Opera PMS a huge plus. * Works well under pressure, dealing with many arrivals and departures within a short period of time. * Able to accommodate a flexible schedule that may include weekends ...

AVID Hotel Conyers

Avid Conyers Night Auditor

Conyers, GA

$13 - $17.25/hr

... as assigned Qualifications Opera PMS Experience Required At least one year of experience working at a hotel front desk guest services agent, or night auditor guest service agent. Skills ...

Q Hotels Management

Front Desk Associate Needed

Houma, LA · On-site

$13 - $14/hr

Use of Opera PMS a huge plus. Works well under pressure, dealing with many arrivals and departures within a short period of time. Able to accommodate a flexible schedule that may include weekends and ...

Q Hotels

Front Desk Associate Needed

Houma, LA · On-site

$13 - $14/hr

Use of Opera PMS a huge plus. * Works well under pressure, dealing with many arrivals and departures within a short period of time. * Able to accommodate a flexible schedule that may include weekends ...

D.C. Global Talent Inc.

Director of IT

Big Sky, MT · On-site

$150K/yr

System administration - PMS (Opera), POS, financial systems, document management, and spa/retail/recreation platforms * Network architecture - VLANs, wireless, VoIP, IPTV, and videoconferencing ...

Q Hotels Management

Front Desk Associate Needed

Houma, LA · On-site

$13 - $14/hr

Use of Opera PMS a huge plus. * Works well under pressure, dealing with many arrivals and departures within a short period of time. * Able to accommodate a flexible schedule that may include weekends ...

Casa Cipriani New York

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

Manage daily posting of guest-related charges in Opera PMS. * Verify and reconcile weekly invoices from vendors and service partners. * Maintain timely communication and follow-up on guest emails and ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL

Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies. * Perform malware/threat remediation and maintain system security best ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies. * Perform malware/threat remediation and maintain system security best ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies. * Perform malware/threat remediation and maintain system security best ...

Peachtree Group

Guest Service Agent

Portland, OR · On-site

$16 - $20.25/hr

Manage check-in and check-out procedures efficiently using Opera PMS, ensuring the accuracy of all guest information and billing. * Respond to guest inquiries, requests, and complaints promptly and ...

Schulte

Full Time - Reservations Agent

Plymouth, MI · On-site

$15.25 - $19/hr

Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...

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Opera PMS information

What are the key skills and qualifications needed to thrive in the Opera PMS position, and why are they important?

To excel as an Opera PMS (Property Management System) Specialist, you should have a thorough understanding of hotel operations, reservation processes, and a background in hospitality management or relevant training. Expertise in using the Oracle Opera PMS software and familiarity with other hotel management technologies are typically required, with certification in Opera PMS being highly valued. Attention to detail, strong problem-solving abilities, and excellent communication skills help you manage daily system tasks and support hotel staff effectively. These skills are crucial to ensure seamless hotel operations, accurate data handling, and an exceptional guest experience.

What are the typical responsibilities of an Opera PMS specialist in a hotel environment?

An Opera PMS Specialist is primarily responsible for configuring, maintaining, and troubleshooting the Opera Property Management System to support hotel front desk operations, reservations, and guest services. Daily tasks include user support, training staff on system features, ensuring data accuracy, and implementing software updates or customizations as needed. You'll often work closely with front office, reservations, IT, and management teams to optimize workflows and resolve system-related issues. This role is integral to maintaining operational efficiency and delivering a smooth guest experience within any hospitality setting.

What is an Opera PMS?

An Opera PMS job typically involves managing and operating the Opera Property Management System, a widely used hotel software for reservations, guest profiles, billing, and front desk operations. Professionals in this role may work as front desk agents, reservations managers, or hotel system administrators. They ensure smooth check-ins and check-outs, process payments, and maintain accurate records. Strong hospitality, customer service, and technical skills are essential for success in this role.

More about Opera PMS jobs
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Opera PMS jobs near you
Infographic showing various Opera Pms job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Front Desk Agent

Millennium Hotels and Resorts

Chicago, IL

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Millennium Knickerbocker Hotel Chicago
Historic Luxury Hotel | Downtown Chicago

Position Overview

The Millennium Knickerbocker Hotel Chicago, an iconic historic hotel located just off the Magnificent Mile, is seeking a polished, servicedriven Front Desk Agent to join our Guest Services team. This role is ideal for a hospitality professional who takes pride in delivering an elevated, personalized guest experience in a highvolume luxury environment.

As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay - managing arrivals and departures with warmth, discretion, and precision while serving leisure, business, VIP, and group guests in a fastpaced, fullservice downtown hotel.

Key Responsibilities

  • Deliver a gracious, professional welcome throughout the guest journey, from arrival through departure
  • Perform checkin and checkout procedures with accuracy, efficiency, and attention to detail
  • Manage individual and group reservations, room assignments, and guest profiles using Opera PMS
  • Verify billing details, payment authorizations, and folios with accuracy and discretion
  • Confirm group rooming lists and coordinate personalized services for VIP guests, event attendees, and repeat guests
  • Proactively upsell room upgrades and hotel services in a refined, guestcentric manner
  • Resolve guest concerns with sound judgment, professionalism, and a strong servicerecovery approach
  • Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby Chicago attractions
  • Maintain clear communication with Housekeeping, Engineering, Bell Services, and Management to ensure seamless operations
  • Uphold all brand standards, service expectations, safety, and security procedures

Requirements

Qualifications & Experience

  • Previous front desk or guest services experience preferred; luxury or fullservice hotel experience strongly preferred
  • Opera PMS experience preferred
  • Prior hotel reservations or guest services experience preferred
  • Preferred experience navigating OTA extranets to manage reservations, validate payments, and respond to guest inquiries
  • Preferred working knowledge of Microsoft Excel for reports, logs, and guest tracking
  • Strong communication and interpersonal skills with a poised, professional demeanor
  • Ability to multitask and remain composed in a fastpaced, highvolume environment
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Positive attitude with a genuine commitment to service excellence
  • Ability to work independently while contributing to a collaborative team environment

Physical & Work Requirements

  • Ability to stand for extended periods and perform light lifting as required
  • Comfortable working in a busy front desk environment with frequent guest interaction

Work Environment & What We Offer

  • 300room, historic, fullservice luxury hotel in downtown Chicago
  • Competitive hourly pay
  • Professional, teamoriented culture focused on elevated service delivery
  • Opportunities for growth within hotel operations

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Apply