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Opera Pms Jobs in Austin, TX (NOW HIRING)

Paychex

Director of Sales - Hotel

Austin, TX · On-site

$95K - $105K/yr

Opera PMS (or current PMS) for group blocks, inventory, and rate loading. * Delphi for Group, Catering and Volume Account bookings. Guest & Client Experience * Work with Operations to ensure groups ...

Paychex

Director of Sales - Hotel

Austin, TX · On-site

Opera PMS (or current PMS) for group blocks, inventory, and rate loading. * Delphi for Group, Catering and Volume Account bookings. Guest & Client Experience * Work with Operations to ensure groups ...

Paychex

Director of Sales - Hotel

Austin, TX

$95K - $105K/yr

Opera PMS (or current PMS) for group blocks, inventory, and rate loading. * Delphi for Group, Catering and Volume Account bookings. Guest & Client Experience * Work with Operations to ensure groups ...

Pacifica Host Hotels

Be Seen First

Director of Sales - Hotel

Austin, TX · On-site

$95K - $105K/yr (+ commission)

Opera PMS (or current PMS) for group blocks, inventory, and rate loading. * IHG sales and revenue tools, RFP platforms, and reporting dashboards. * IHG Way of Sales methodology, ensuring proper ...

Thesaguaro

Executive Sous Chef

Austin, TX · On-site

$65 - $90/hr

Microsoft Office, Opera PMS * Positive Attitude * Eye for Detail * Problem solving abilities Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive ...

The LINE Hotels

Executive Sous Chef

Austin, TX · On-site

$70 - $95/hr

Microsoft Office, Opera PMS * Positive Attitude * Eye for Detail * Problem solving abilities Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive ...

AccorHotel

Guest Services Supervisor

Austin, TX · On-site

Prior experience working with Opera or related hotel PMS system * Strong interpersonal and problem solving abilities and the ability to lead by example * Must be able to handle a multitude of tasks ...

AccorHotel

Guest Services Supervisor

Austin, TX · On-site

Prior experience working with Opera or related hotel PMS system * Strong interpersonal and problem solving abilities and the ability to lead by example * Must be able to handle a multitude of tasks ...

FAIRMONT

Guest Services Supervisor

Austin, TX · On-site

Prior experience working with Opera or related hotel PMS system * Strong interpersonal and problem solving abilities and the ability to lead by example * Must be able to handle a multitude of tasks ...

All JobsOpera Pms JobsOpera Pms Jobs in Austin, TX

Opera Pms information

What is an Opera PMS?

An Opera PMS job typically involves managing and operating the Opera Property Management System, a widely used hotel software for reservations, guest profiles, billing, and front desk operations. Professionals in this role may work as front desk agents, reservations managers, or hotel system administrators. They ensure smooth check-ins and check-outs, process payments, and maintain accurate records. Strong hospitality, customer service, and technical skills are essential for success in this role.

What are the typical responsibilities of an Opera PMS specialist in a hotel environment?

An Opera PMS Specialist is primarily responsible for configuring, maintaining, and troubleshooting the Opera Property Management System to support hotel front desk operations, reservations, and guest services. Daily tasks include user support, training staff on system features, ensuring data accuracy, and implementing software updates or customizations as needed. You'll often work closely with front office, reservations, IT, and management teams to optimize workflows and resolve system-related issues. This role is integral to maintaining operational efficiency and delivering a smooth guest experience within any hospitality setting.

What are the key skills and qualifications needed to thrive in the Opera PMS position, and why are they important?

To excel as an Opera PMS (Property Management System) Specialist, you should have a thorough understanding of hotel operations, reservation processes, and a background in hospitality management or relevant training. Expertise in using the Oracle Opera PMS software and familiarity with other hotel management technologies are typically required, with certification in Opera PMS being highly valued. Attention to detail, strong problem-solving abilities, and excellent communication skills help you manage daily system tasks and support hotel staff effectively. These skills are crucial to ensure seamless hotel operations, accurate data handling, and an exceptional guest experience.

What are popular job titles related to Opera Pms jobs in Austin, TX?

For Opera Pms jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Opera Pms jobs in Austin, TX look for?

The top searched job categories for Opera Pms jobs in Austin, TX are:

What cities near Austin, TX are hiring for Opera Pms jobs?

Cities near Austin, TX with the most Opera Pms job openings:

Opera Pms jobs near you
Infographic showing various Opera Pms job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director of Sales - Hotel

Paychex

Austin, TX • On-site

$95K - $105K/yr

Full-time

Posted 10 days ago

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

236th of 500 rated business services

Job description

The Director of Sales is a hands-on, revenue-driven leader responsible for maximizing group, business travel, and airline crew production for our property in Austin Town Lake. This role is heavily focused on active selling-personally prospecting, negotiating, and closing key account.
Key Responsibilities;
Sales & Revenue Generation
  • Proactively sell and close group, business travel, and airline crew business, with personal room-night and revenue targets.
  • Develop and execute a comprehensive sales plan for assigned segments (corporate groups, SMERF, associations, sports, government, airline crew, and negotiated corporate transient).
  • Respond to leads quickly and professionally, preparing tailored proposals, contracts, and presentations that emphasize location, service, and value over new-build product.
  • Use displacement analysis and revenue strategies to protect high-demand dates while filling need periods.
  • Collaborate closely with Revenue Management to optimize rate, space, and date mix across group and transient channels.

Market & Account Management
  • Build and maintain strong relationships with key local, regional, and national accounts, including airline crew schedulers, travel management companies, consortia partners, and corporate travel managers.
  • Leverage Sales and brand relationships to capture enterprise accounts, RFP opportunities, and multi-property deals.
  • Conduct regular sales calls, client entertainment, site tours, and roadshows to grow account production.
  • Act as the primary hotel contact for key airline crew and business travel accounts, ensuring service consistency and quick resolution of issues.

Leadership & Collaboration
  • Serve as the on-property sales leader, partnering with the General Manager to set strategy, forecast, and pace targets.
  • Provide coaching and direction to any sales/coordinator support, ensuring they follow the Way of Sales process and brand standards.
  • Lead or actively participate in weekly revenue strategy meetings, sharing market intel and adjusting tactics as needed.
  • Champion a sales-focused culture across the property, aligning front office, reservations, and operations on upsell and service priorities.

Brand, Systems & Process Expertise
  • Demonstrate strong working knowledge of IHG systems, including but not limited to:
  • Merlin (brand/enterprise resources, performance tools, promotions).
  • Opera PMS (or current PMS) for group blocks, inventory, and rate loading.
  • Delphi for Group, Catering and Volume Account bookings.

Guest & Client Experience
  • Work with Operations to ensure groups, crew, and corporate travelers receive consistent, reliable experience.
  • Personally greet VIP and high-value group contacts, especially for first-time or airline crew accounts.
  • Anticipate and address any client concerns and use service recovery and value-adds where appropriate.

Qualifications & Experience
  • 4+ years of hotel sales experience, including significant group and business travel background; airline crew sales or crew contracting experience strongly preferred.
  • Prior experience with (Merlin, Opera PMS, sales tools, and the Way of Sales methodology).
  • Proven track record of exceeding sales goals, securing corporate and group agreements, and growing market share in a competitive environment.
  • Strong negotiation and contract skills, including understanding of displacement, attrition, and cancellation clauses.
  • Excellent communication, presentation, and relationship-building skills; comfortable with both in-person and virtual selling.
  • Proficiency with MS Office and hotel CRM/sales systems; experience with airline portals/TMC tools is a plus.

What Paychex employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Paychex

Sourced by ZipRecruiter

Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

Industry

Human resources consulting services

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1971

Social media

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