Guest Service Agent (Part-Time)
The Admiral Hotel - Mobile, AL 36602
$15.50 / hour | 251 Government Street
Illuminate Your Career at The Admiral
Located in the heart of downtown Mobile,
The Admiral Hotel blends historic art-deco elegance with modern Southern hospitality. We are seeking a
Part-Time Guest Service Agent who is passionate about delivering dazzling first impressions. If you love connecting with people and thrive in a stylish, high-energy environment, your story starts here.
What We Offer
- Culture: A vibrant environment that values passion, individuality, and fun!
- Perks: Generous discounts at all Avocet-owned hotels & restaurants.
- Future: Fantastic opportunities for internal growth and career development.
- Benefits: Paid Time Off (PTO), paid holidays, 401(k) with up to 3.5% match, referral bonuses, and affordable medical/dental/vision plans.
The Role (At a Glance)
As the face of our lobby, you will create seamless, memorable experiences for our guests from check-in to check-out.
Key Responsibilities:
- Warmly greet guests and handle registrations, check-outs, and reservations.
- Answer phones, route calls, and answer questions about Mobile's best local spots.
- Process payments securely, manage a cash drawer, and maintain front desk organization.
- Collaborate with team members to resolve guest requests swiftly and gracefully.
- Maintain a neat, professional appearance and keep our beautiful lobby pristine.
What You Bring
- Experience: 1 year of hotel front desk or guest relations experience is preferred (but a passion for service is a must!).
- Skills: Strong communication, basic math skills, and a sharp eye for detail.
- Tech-Savvy: Ability to learn front desk tech (Opera PMS, Micros POS, key software).
- Flexibility: Ability to stand for duration of shift and lift up to 25 lbs.
- Education: High School diploma or equivalent preferred.
EOE / DFWP