ZipRecruiter

Log In

1

Onboarding Manager Jobs (NOW HIRING)

Smartly

Customer Onboarding Manager

New York, NY · On-site

$75K - $100K/yr

As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly ...

ID.me

Customer Onboarding Manager

Mountain View, CA · On-site

Customer Onboarding Manager McLean, Virginia; Mountain View, California, United States Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely ...

Smartly

Customer Onboarding Manager

Manhattan, NY · On-site

$75K - $100K/yr

As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly ...

Adyen

Merchant Onboarding Manager

San Francisco, CA · On-site

$90K - $125K/yr

Merchant Onboarding Manager We are looking for a Merchant Onboarding Manager to join our Merchant Operations department. You will work closely with Sales Management, Compliance, Underwriting, Account ...

previous page

Showing results 41-60

All JobsOnboarding JobsOnboarding Manager Jobs

Onboarding Manager information

See salary details

$39K

$86.1K

$129.5K

How much do onboarding manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for onboarding manager in the United States is $86,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does an onboarding manager do?

An Onboarding Manager is responsible for guiding new employees through the initial stages of their employment, ensuring a smooth transition into the company. They develop and implement onboarding processes, coordinate orientation sessions, and act as a point of contact for new hires. Their goal is to help new employees understand company culture, policies, and their job responsibilities, fostering engagement and productivity from day one. Onboarding Managers also gather feedback to improve the onboarding experience over time.

What are the key skills and qualifications needed to thrive as an onboarding manager, and why are they important?

To thrive as an Onboarding Manager, you need expertise in HR processes, employee training, and program development, usually supported by a bachelor’s degree in human resources or a related field. Familiarity with HRIS systems, onboarding platforms, and learning management systems (LMS) is typically required. Exceptional communication, organizational, and interpersonal skills help build rapport with new hires and coordinate across departments. These skills ensure a smooth onboarding experience, foster employee engagement, and contribute to successful talent retention.

What are the main challenges an onboarding manager typically faces during the employee integration process?

Onboarding Managers often encounter challenges such as coordinating between multiple departments to ensure new hires have the resources they need, maintaining consistent communication, and adapting onboarding programs to suit different roles and learning styles. They must also track progress and gather feedback to continually improve the process, all while managing tight timelines. Balancing a positive new hire experience with organizational requirements is key to their success.

What is the difference between Onboarding Manager vs HR Coordinator?

AspectOnboarding ManagerHR Coordinator
Primary FocusManaging new employee onboarding processesSupporting HR functions, including recruitment and employee relations
ResponsibilitiesDesigning onboarding programs, training, and orientationScheduling interviews, maintaining employee records, assisting HR policies
Required CredentialsBachelor’s degree in HR, Business, or related field; HR certifications beneficialBachelor’s degree often preferred; HR or administrative experience helpful
Work EnvironmentCorporate offices, HR departments, onboarding sessionsHR departments, administrative offices, recruitment events

The Onboarding Manager focuses specifically on creating and managing the onboarding experience for new hires, ensuring a smooth transition into the company. In contrast, the HR Coordinator handles a broader range of HR functions, including recruitment support and employee record management. While both roles require HR knowledge and similar credentials, the Onboarding Manager specializes in onboarding processes, making them more targeted in employee integration.

How much do onboarding managers make in the US?

Onboarding managers in the US typically earn between $60,000 and $90,000 annually, with the median salary around $75,000. Salaries can vary based on experience, industry, and location, and the role often requires strong communication and organizational skills.

What is the role of an onboarding manager?

An onboarding manager is responsible for designing and implementing processes to integrate new employees into an organization. They coordinate training, ensure compliance with company policies, and facilitate a smooth transition for new hires to become productive team members.
More about Onboarding Manager jobs

What cities are hiring for Onboarding Manager jobs?

Cities with the most Onboarding Manager job openings:

What are the most commonly searched types of Onboarding jobs?

The most popular types of Onboarding jobs are:

What states have the most Onboarding Manager jobs?

States with the most job openings for Onboarding Manager jobs include:

What job categories do people searching Onboarding Manager jobs look for?

The top searched job categories for Onboarding Manager jobs are:

Onboarding Manager jobs near you
Infographic showing various Onboarding Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $86,139 per year, or $41.4 per hour.

Customer Onboarding Manager

Smartly

New York, NY • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.

What you'll do...
  • Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
  • Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
  • Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:

  • Training clients on all key aspects of Smartly's platform.
  • Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
  • Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
  • Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
  • Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
  • Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
  • Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.
We're looking for someone who...
  • Has 3-5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
  • Strong understanding of digital advertising platforms and tools.
  • Experience working with Google Sheets, utilizing its features and functions effectively.
  • Proficiency in creating visually appealing and impactful presentations using Google Slides.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
  • Detail-oriented and highly organized, with strong project management skills.
  • Problem-solving mindset and ability to navigate complex situations.
  • Self-motivated and proactive, with the ability to work independently and prioritize tasks.
  • Ability to thrive in a fast-paced and collaborative team environment.
  • Bachelor's degree in a relevant field or equivalent practical experience.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

What We Offer You...
  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Generous healthcare packages & mental health benefits
  • 401K plus matching & equity grants for all new Smartlies
  • Wellness benefit & learning reimbursement opportunities
  • Volunteer time off days & company donation matching opportunities
  • And so much more...

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!
The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual's background, expertise, and experience in determining final salary. In addition to annual salary, Smartly's total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.
Salary in USD:  $75,000 - $100,000

Apply