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Ombuds Jobs (NOW HIRING)

Staffactory

Legal - Ombudsman Specialist

Washington, DC · On-site

$28 - $31/hr

Legal - Ombudsman Specialist Location: Washington, DC 20004 Work Environment: Hybrid Schedule (3 days onsite / 2 days remote) Start/End Dates: 4/21/2026 - 4/20/2027 Experience: 5+ years Ombudsman ...

Cleveland Clinic

Ombudsman Triage Coordinator

Cleveland, OH · On-site

$18.88 - $28.80/hr

As an Ombudsman Triage Coordinator, you willprovide support to patients and caregiversthrough coordinating intakes and the assignment of Ombudsman casesto ensure concerns are raised and addressed to ...

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Elevance Health

Ombudsman Liaison

Grand Prairie, TX · Hybrid

Ombudsman Liaison Location: Dallas, TX This field-based role enables associates to primarilyoperatein the field, traveling to client sites or designated locations as their role requires, with ...

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$66.7K

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How much do ombuds jobs pay per year?

As of Jun 20, 2026, the average yearly pay for ombuds in the United States is $66,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $62,500.00 per year, depending on experience, location, and employer.

What does an Ombuds do?

An Ombuds is a neutral, independent, and confidential resource who helps individuals navigate conflicts, concerns, or disputes within an organization. They provide informal guidance, listen to issues, and explore potential resolutions without taking sides. Ombuds do not make decisions or enforce policies but instead offer a safe space for discussion, helping individuals understand their options.

What are the key skills and qualifications needed to thrive in the Ombuds position, and why are they important?

To thrive as an Ombuds, you need strong conflict resolution, mediation, and problem-solving abilities, along with a relevant background in counseling, law, human resources, or a similar field. Familiarity with case management software, confidentiality protocols, and professional certifications such as Ombudsman training certificates can be valuable. Excellent listening skills, neutrality, discretion, and clear communication set outstanding Ombuds professionals apart. These capabilities are crucial for successfully guiding individuals through concerns, fostering organizational trust, and facilitating fair resolutions.

What does a typical day look like for an Ombuds, and who do they interact with most frequently?

A typical day for an Ombuds involves confidentially meeting with employees or stakeholders to discuss concerns, mediating disputes, and documenting cases while ensuring privacy. Ombuds professionals often collaborate with HR, management, and legal teams, but act independently to maintain impartiality. They also provide training on conflict management and may recommend organizational improvements based on recurring issues. The role requires balancing individual advocacy with supporting broader organizational fairness.

More about Ombuds jobs
What cities are hiring for Ombuds jobs? Cities with the most Ombuds job openings:
What are the most commonly searched types of Ombuds jobs? The most popular types of Ombuds jobs are:
What states have the most Ombuds jobs? States with the most job openings for Ombuds jobs include:
What job categories do people searching Ombuds jobs look for? The top searched job categories for Ombuds jobs are:
Ombuds jobs near you
Infographic showing various Ombuds job openings in the United States as of June 2026, with employment types broken down into 6% Internship, 85% Full Time, and 9% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $66,671 per year, or $32.1 per hour.
Long Term Care Ombudsman

Long Term Care Ombudsman

The Senior Alliance

Dearborn, MI

Full-time

Posted 13 days ago

Job description

Education: Bachelor’s degree in Social Work, Healthcare Administration, Gerontology or other Human Services field is preferred, Equivalent work experience may be substituted for degree. Legal/medical or a State of Michigan Social Work license is preferred.
Experience: Experience in problem solving and case work. Broad advocacy knowledge extremely helpful.
Requirements: Certification by the State Long Term Care Ombudsman as a Local Long Term Care Ombudsman or the qualifications and willingness to obtain such certification. Must have reliable transportation and valid drivers license. The Senior Alliance is a non-profit 501c(3) where philanthropy on behalf of the agency is a requirement of all employees. Perform job functions with ethics, honesty and integrity.
General Job Description: Visit all long-term care facilities in the service area on a regular basis. Visit long-term care facilities in response to complaints. Educate the public regarding all aspects of the long-term care system. Duties also include advocacy, community education, assisting individuals in accessing long-term care services, assisting in development of resident/family councils, and supporting activities of volunteer advocates. Participate in agency philanthropic activities.
Duties:
  • Routinely visit residents of long-term care facilities and ensure timely access to representatives of the Ombudsman program.
  • Assist long-term care facility residents in understanding their rights
  • Ensure equal Ombudsman treatment of all long-term care providers
  • Assist individuals seeking placement in long-term care facilities in accessing needed services
  • Represent interests of residents before government agencies and seek administrative, legal and other remedies to protect the health, safety, welfare and rights of residents
  • Establish and maintain relationships with public and private guardians, state and local law enforcement agencies, legal assistance programs, courts of competent jurisdiction and other organizations providing support or assistance to long-term care facility residents
  • Develop and maintain a relationship with the local Nursing Facility Closure team
  • Maintain confidentiality in accordance with state and federal policies
  • Working with Waiver providers for identifying NFTIs
  • Participate in all required training amp; support the development of resident and/or family councils
  • Assist older adults and their families in understanding, identifying, locating, evaluating, and/or obtaining long-term care services
  • Recruit, train, supervise and otherwise support activities related to volunteer advocates assigned to assist residents of identified long-term care facilities.
  • Ensure compliance with all state and federal service standards, program guidelines and reporting requirements
  • Other duties as assigned

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