ZipRecruiter

Log In

1

Ombuds Jobs in Ohio (NOW HIRING)

thecenters

Benefits Specialist

Cleveland, OH · On-site

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

thecenters

Benefits Specialist

Cleveland, OH · On-site

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

The Centers

Benefits Specialist

Cleveland, OH · On-site

$15.85 - $17.51/hr

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

thecenters

Benefits Specialist

Cleveland, OH

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

next page

Showing results 1-20

All JobsOmbuds JobsOmbuds Jobs in Ohio

Ombuds information

See Ohio salary details

$33.8K

$60.9K

$134.4K

How much do ombuds jobs pay per year?

As of Aug 26, 2026, the average yearly pay for ombuds in Ohio is $60,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,650.00 and $57,132.00 per year, depending on experience, location, and employer.

What does an ombuds do?

An Ombuds is a neutral, independent, and confidential resource who helps individuals navigate conflicts, concerns, or disputes within an organization. They provide informal guidance, listen to issues, and explore potential resolutions without taking sides. Ombuds do not make decisions or enforce policies but instead offer a safe space for discussion, helping individuals understand their options.

What does a typical day look like for an ombuds, and who do they interact with most frequently?

A typical day for an Ombuds involves confidentially meeting with employees or stakeholders to discuss concerns, mediating disputes, and documenting cases while ensuring privacy. Ombuds professionals often collaborate with HR, management, and legal teams, but act independently to maintain impartiality. They also provide training on conflict management and may recommend organizational improvements based on recurring issues. The role requires balancing individual advocacy with supporting broader organizational fairness.

What are the key skills and qualifications needed to thrive in the ombuds position, and why are they important?

To thrive as an Ombuds, you need strong conflict resolution, mediation, and problem-solving abilities, along with a relevant background in counseling, law, human resources, or a similar field. Familiarity with case management software, confidentiality protocols, and professional certifications such as Ombudsman training certificates can be valuable. Excellent listening skills, neutrality, discretion, and clear communication set outstanding Ombuds professionals apart. These capabilities are crucial for successfully guiding individuals through concerns, fostering organizational trust, and facilitating fair resolutions.

Is an ombuds a good career?

An ombuds is a professional who addresses concerns and mediates conflicts within organizations, often requiring strong communication, problem-solving, and confidentiality skills. The career can be stable and rewarding for those interested in conflict resolution and organizational fairness, with opportunities in government, healthcare, education, and corporate sectors.

Is it hard to become an ombuds?

Becoming an ombuds generally requires relevant experience in conflict resolution, communication, or a related field, along with strong interpersonal skills. Some positions may require certifications or training in mediation or dispute resolution, but the difficulty varies depending on the organization and level of responsibility.

What are ombuds in the workplace?

An ombuds in the workplace is a neutral professional who helps employees resolve issues, complaints, or conflicts confidentially and informally. They often facilitate communication between staff and management, providing guidance on policies and procedures, and may require strong communication and problem-solving skills. Ombuds typically work independently and may be available on a flexible schedule to support organizational fairness.

What are popular job titles related to Ombuds jobs in Ohio?

For Ombuds jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ombuds jobs in Ohio look for?

The top searched job categories for Ombuds jobs in Ohio are:

Ombuds jobs near you
Infographic showing various Ombuds job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,946 per year, or $29.3 per hour.

LTC Ombudsman Specialist

EASTERSEALS CENTRAL & SOUTHEAST OHIO INC

Hilliard, OH • On-site

Full-time

Posted 7 days ago

Job description

PURPOSE: Advocates on behalf of consumers receiving long-term care services and support. Establishes cooperative relationships with LTC providers and Managed Care plans monitoring the quality of care provided, educating clients and staff about the Resident's Bill of Rights, and advocating for these rights.

ESSENTIAL FUNCTIONS:

• Perform intake for complaints pertaining to the delivery of long-term care services and supports regardless of the consumers setting.

• Provide Outreach to consumers and sponsors regarding the Long-term Care Ombudsman Program, provisions of the MyCare Ohio Demonstration and            resident/consumer rights through public presentations, benefits counseling, and complaint handling.

• Provide ombudsman core services in a manner consistent with Federal and State requirements and local program procedures.

• Investigate and work to resolve problems with Long-Term Service and Support providers.

• Collect and maintain accurate documentation on complaints and outcomes and assist in providing systems-level analysis and recommendations.

• Establish a regular presence within facilities based on assigned territories or as needed.

• Perform Complaint Handling based on procedures established by the LTCOP to bring about person-centered care.

• Attend the SLTCOP sponsored training and continuing education events.

• Provide support to other Area Agency program committees and workgroups to benefit Ombudsman Program and consumers.

• Maintain strict confidentiality of consumer information according to Agency policy.

EXPERIENCES: At a minimum, Associates Degree in Human Services, Health Services, Social Services, or related field plus 2 years commensurate experience and/or education within emphasis in consumer advocacy or related experience.

SKILLS:

• Must attend 100 clock hours of professional development, 20 clock hours of orientation, an observation of a survey or inspection and pass the required            Ombudsman Specialist examination to become certified. Must complete 18 CEUs per program year.

• Good oral and written communication skills, interviewing skills and problem-solving skills.

• Knowledgeable in Microsoft Word and Excel.

• Ability to travel a multi-county service area and access private homes and facilities, which may not be readily accessible.

• Capacity for developing effective relationships and the ability to understand and empathize with the concerns of the consumer of long-term care services.

ATTRIBUTES:

• Possess cultural awareness and sensitivity.

• Be flexible.

• Demonstrate sound work ethics.

• Performs duties with respectful communications & behaviors.

• Takes responsibility for exhibiting behaviors that contribute to service excellence.

PHYSICAL REQUIREMENTS:

• Must be able to lift, carry push or pull a minimum of 50 pounds.

• Ability to use a keyboard and video display terminal to receive, retrieve and/or audit information and data

ACCESS TO PROTECTED HEALTH INFORMATION: E-mail, Protected Health Information (PHI) paper and Electronic PHI

Apply