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Ombuds Jobs in Ohio (NOW HIRING)

The Centers

Benefits Specialist

Cleveland, OH · On-site

$15.85 - $17.51/hr

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

thecenters

Benefits Specialist

Cleveland, OH

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

thecenters

Benefits Specialist

Cleveland, OH · On-site

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

thecenters

Benefits Specialist

Cleveland, OH · On-site

Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions ...

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Ombuds information

See Ohio salary details

$33.8K

$60.9K

$134.4K

How much do ombuds jobs pay per year?

As of Aug 11, 2026, the average yearly pay for ombuds in Ohio is $60,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,650.00 and $57,132.00 per year, depending on experience, location, and employer.

Is an ombuds a good career?

An ombuds is a professional who addresses concerns and mediates disputes within organizations, often requiring strong communication, problem-solving skills, and confidentiality. The career can be stable and rewarding for those interested in conflict resolution and organizational fairness, with opportunities across various sectors such as government, healthcare, and education.

What are ombuds in the workplace?

An ombuds in the workplace is a neutral professional who helps employees resolve issues, complaints, or conflicts confidentially and informally. They often assist with understanding policies, mediating disputes, and promoting fair treatment, typically requiring strong communication and problem-solving skills. Ombuds do not have formal authority to enforce policies but serve as a resource for guidance and support.

What does an ombuds do?

An Ombuds is a neutral, independent, and confidential resource who helps individuals navigate conflicts, concerns, or disputes within an organization. They provide informal guidance, listen to issues, and explore potential resolutions without taking sides. Ombuds do not make decisions or enforce policies but instead offer a safe space for discussion, helping individuals understand their options.

What qualifications do you need to be an ombuds?

To become an ombuds, candidates typically need a bachelor's degree in a relevant field such as conflict resolution, law, or social sciences. Experience in mediation, strong communication skills, and knowledge of organizational policies are also important; some roles may require certification in conflict resolution or mediation.

What are the key skills and qualifications needed to thrive in the ombuds position, and why are they important?

To thrive as an Ombuds, you need strong conflict resolution, mediation, and problem-solving abilities, along with a relevant background in counseling, law, human resources, or a similar field. Familiarity with case management software, confidentiality protocols, and professional certifications such as Ombudsman training certificates can be valuable. Excellent listening skills, neutrality, discretion, and clear communication set outstanding Ombuds professionals apart. These capabilities are crucial for successfully guiding individuals through concerns, fostering organizational trust, and facilitating fair resolutions.

What does a typical day look like for an ombuds, and who do they interact with most frequently?

A typical day for an Ombuds involves confidentially meeting with employees or stakeholders to discuss concerns, mediating disputes, and documenting cases while ensuring privacy. Ombuds professionals often collaborate with HR, management, and legal teams, but act independently to maintain impartiality. They also provide training on conflict management and may recommend organizational improvements based on recurring issues. The role requires balancing individual advocacy with supporting broader organizational fairness.

What are popular job titles related to Ombuds jobs in Ohio? For Ombuds jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ombuds jobs in Ohio look for? The top searched job categories for Ombuds jobs in Ohio are:
Ombuds jobs near you
Infographic showing various Ombuds job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,946 per year, or $29.3 per hour.

Elder Rights Intern

DIRECTION HOME AKRON CANTON AREA AG

Dennison, OH

$13.75 - $18.25/hr

Internship

Re-posted 23 days ago

Job description

Assists ER Department with advocacy for the ER Division

  • Obtain certification as Volunteer Ombudsman through initial training and field experience.
  • Make regular advocacy visits to assigned nursing homes, residential care and/or adult care facilities as assigned by Field Instructor or Ombudsman Mentor.
  • Gather information about complaints and with the resident’s permission, refer to Ombudsman staff.  Make observations of conditions in facilities.
  • Assist in complaint handling, information gathering and follow-up according to LTCOP policy and procedure as assigned by Field Instructor or Ombudsman Mentor
  • Attend resident and family council meetings, with residents’ permission as assigned by Field Instructor or Ombudsman Mentor.
  • Provide information about Long Term Care Ombudsman Program services to residents and their families through visitation, the distribution of brochures, calling cards and other means.
  • Monitor facilities to ensure that a Long Term Care Ombudsman Program poster, a copy of resident’s rights, benefits information, and other advocacy and regulatory agencies are posted; and that a copy of the most recent ODH survey report is in an area easily accessible to residents and families.
  • Attend and observe Ohio Department of Health survey exit meetings as assigned.
  • Interest in working with and advocating for the elderly and disabled population
  • Successful completion of Ohio Department of Aging Certification Training
  • Must be over 18 years of age
  • Must have own means of transportation to perform duties
  • Must agree to a background check through resources determined by the Agency

Physical/Mental Position Qualifications

  • Effective written and verbal communication skills
  • Ability to follow direction regarding accurate documentation
  • Ability to operate a computer well enough to perform duties

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