Job Page
Phoenix, AZ · On-site
$17.60/hr
Ombudsman Divison 800 W. Washington ST Phoenix, AZ 85007 Hourly Rate: $17.60 Grade: 17 Closing Date: June 12, 2026 Job Summary: The Administrative Assistant is responsible for providing secretarial ...
Job Page
Phoenix, AZ · On-site
$17.60/hr
Ombudsman Divison 800 W. Washington ST Phoenix, AZ 85007 Hourly Rate: $17.60 Grade: 17 Closing Date: June 12, 2026 Job Summary: The Administrative Assistant is responsible for providing secretarial ...
Staff Attorney
Lansing, MI · On-site
MEJI houses the Michigan Long Term Care Ombudsman Program, the MI Health Link and MI Choice ... While we will consider entry level attorneys for one of our two positions, we are also seeking ...
Quick apply
Staff Attorney
Lansing, MI · On-site
MEJI houses the Michigan Long Term Care Ombudsman Program, the MI Health Link and MI Choice ... While we will consider entry level attorneys for one of our two positions, we are also seeking ...
Staff Attorney
Lansing, MI · On-site
$60K/yr
MEJI houses the Michigan Long Term Care Ombudsman Program, the MI Health Link and MI Choice ... While we will consider entry level attorneys for one of our two positions, we are also seeking ...
Staff Attorney
Lansing, MI · On-site
$60K/yr
MEJI houses the Michigan Long Term Care Ombudsman Program, the MI Health Link and MI Choice ... While we will consider entry level attorneys for one of our two positions, we are also seeking ...
Entry Level Ombuds information
See salary details
$12.98 - $13.81
3% of jobs
$13.81 - $14.64
10% of jobs
$14.64 - $15.47
10% of jobs
$15.62 is the 25th percentile. Wages below this are outliers.
$15.47 - $16.30
15% of jobs
The median wage is $16.78 / hr.
$16.30 - $17.13
22% of jobs
$17.94 is the 75th percentile. Wages above this are outliers.
$17.13 - $17.96
16% of jobs
$17.96 - $18.79
15% of jobs
$18.79 - $19.62
5% of jobs
$19.62 - $20.45
1% of jobs
$20.45 - $21.28
2% of jobs
$21.28 - $22.12
1% of jobs
$12
$16
$22
How much do entry level ombuds jobs pay per hour?
As of Jun 15, 2026, the average hourly pay for entry level ombuds in the United States is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.03 per hour, depending on experience, location, and employer.
Is it hard to become an ombudsman?
Becoming an entry-level ombuds generally requires strong communication and problem-solving skills, along with relevant education or experience in conflict resolution or customer service. Some positions may require specific certifications or knowledge of the organization’s policies, but many roles are accessible with a bachelor's degree and interpersonal skills. The difficulty varies depending on the organization and the level of experience required.
What is the difference between Entry Level Ombuds vs Customer Service Representative?
| Aspect | Entry Level Ombuds | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer related experience | High school diploma or equivalent; on-the-job training |
| Work Environment | Office settings, often in organizations or institutions | Call centers, retail, or office environments |
| Employer & Industry Usage | Nonprofit, government, or large organizations | Retail, telecommunications, hospitality, and more |
| Comparison Search Intent | Understanding entry-level dispute resolution or advocacy roles | Customer interaction and support roles |
While both roles involve communication skills, Entry Level Ombuds focus on conflict resolution and advocacy within organizations, often requiring knowledge of organizational policies. Customer Service Representatives primarily handle customer inquiries and support, typically in retail or service industries. The roles differ in scope, environment, and focus but share foundational communication skills.
How do you get a job as an ombudsman?
To become an entry-level ombuds, candidates typically need a bachelor's degree in a relevant field such as conflict resolution, social work, or public administration. Gaining experience through internships or related roles, developing strong communication and problem-solving skills, and obtaining certifications like the Certified Ombudsman Practitioner can improve job prospects.
How to become the ombudsman?
To become an entry-level ombuds, candidates typically need a bachelor's degree in a relevant field such as law, social work, or public administration. Gaining experience in conflict resolution, communication skills, and understanding organizational policies can also be beneficial; some roles may require certification or training in mediation or ombuds practices.
What job makes $10,000 a month without a degree?
Entry level ombuds roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades where income depends on performance and commissions.
More about Entry Level Ombuds jobs
What are the most commonly searched types of Ombuds jobs? The most popular types of Ombuds jobs are:
What job categories do people searching Entry Level Ombuds jobs look for? The top searched job categories for Entry Level Ombuds jobs are:
$17.60/hr
Full-time
Medical, Dental, Life, Retirement, PTO
Posted 14 days ago
Job description
INDUSTRIAL COMMISSION Are you ready to work for an exceptional state agency that works to protect the life, health and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.
ADMINISTRATIVE ASSISTANT 3
Job Location:
Ombudsman Divison
800 W. Washington ST
Phoenix, AZ 85007
Hourly Rate: $17.60 Grade: 17 Closing Date: June 12, 2026
Job Summary:
The Administrative Assistant is responsible for providing secretarial/office support to the Ombudsman Division.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
• This position provides specialized secretarial/administrative support requiring knowledge of procedures, forms, and documents and a moderate degree of secretarial/administrative support skills to the Ombudsman Division; prepares a variety of correspondence and other documents using technical knowledge and expertise; completes correspondence/notices/forms from marginal notes, verbal and written directions; creates, processes, updates, and maintains Ombudsman files; assists Ombudsman and Assistant Ombudsman as needed, with scheduling and tracking of deadlines and other events.
• Ensures secretarial/administrative activity is performed thoroughly, professionally, in a timely manner, and in accordance with applicable laws; generates high-quality work product.
• This position will be responsible for screening and handling a wide variety of telephone calls and mail. In addition, this position will confer and collaborate with representatives from other divisions of the Commission and members of the public to acquire and give information requiring minimal judgement or discretion regarding general questions posed.
Knowledge, Skills & Abilities (KSAs):
Knowledge in
• Commission computer system.
• Ombudsman Division purposes, goals, organization, workflows, equipment, and processes, including administrative and office procedures.
• Concepts, terminology, principles, and procedures related to state law pertaining to workers' compensation.
• Internet Search Engines, social media and Government websites.
Skills in
• Teamwork.
• Planning/organization, multi-tasking, and time management.
• Clear and concise oral and written communication, including attention to detail.
• Use of computers and other technical devices/programs/software.
• Problem-solving, ingenuity, and decision-making.
• Interpersonal communication and mentoring.
• Conducting web engine, social media, and government website searches.
• Bilingual-Fluent in English and Spanish.
Ability to
• Interact professionally with a diverse group of clients, coworkers, and the public.
• Display courteous, ethical, and professional behavior.
• Exercise good judgement in making decisions.
• Multi-task, prioritize, adapt to changing circumstances, and follow instructions.
• Maintain emotional control and work under pressure.
• Effectively manage various assignments and work in a fast-paces environment.
• Coordinate work with administrative support staff and investigators within the Legal Division.
• Proofread and ensure accuracy and quality work.
• Recognize and engage those with different backgrounds, characteristics, and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input.
• Gather and decipher information obtained from research to determine whether a business is operation with employees.
• Read, write, and speak English and Spanish sufficient to assist claimants.
Selective Preference(s):
• Bi-lingual English/Spanish Speaking
Pre-Employment Requirements:
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.
Contact Us:
If you have any questions please feel free to call 602-542-5559 or email HR@azica.gov for assistance.
ADMINISTRATIVE ASSISTANT 3
Job Location:
Ombudsman Divison
800 W. Washington ST
Phoenix, AZ 85007
Hourly Rate: $17.60 Grade: 17 Closing Date: June 12, 2026
Job Summary:
The Administrative Assistant is responsible for providing secretarial/office support to the Ombudsman Division.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
• This position provides specialized secretarial/administrative support requiring knowledge of procedures, forms, and documents and a moderate degree of secretarial/administrative support skills to the Ombudsman Division; prepares a variety of correspondence and other documents using technical knowledge and expertise; completes correspondence/notices/forms from marginal notes, verbal and written directions; creates, processes, updates, and maintains Ombudsman files; assists Ombudsman and Assistant Ombudsman as needed, with scheduling and tracking of deadlines and other events.
• Ensures secretarial/administrative activity is performed thoroughly, professionally, in a timely manner, and in accordance with applicable laws; generates high-quality work product.
• This position will be responsible for screening and handling a wide variety of telephone calls and mail. In addition, this position will confer and collaborate with representatives from other divisions of the Commission and members of the public to acquire and give information requiring minimal judgement or discretion regarding general questions posed.
Knowledge, Skills & Abilities (KSAs):
Knowledge in
• Commission computer system.
• Ombudsman Division purposes, goals, organization, workflows, equipment, and processes, including administrative and office procedures.
• Concepts, terminology, principles, and procedures related to state law pertaining to workers' compensation.
• Internet Search Engines, social media and Government websites.
Skills in
• Teamwork.
• Planning/organization, multi-tasking, and time management.
• Clear and concise oral and written communication, including attention to detail.
• Use of computers and other technical devices/programs/software.
• Problem-solving, ingenuity, and decision-making.
• Interpersonal communication and mentoring.
• Conducting web engine, social media, and government website searches.
• Bilingual-Fluent in English and Spanish.
Ability to
• Interact professionally with a diverse group of clients, coworkers, and the public.
• Display courteous, ethical, and professional behavior.
• Exercise good judgement in making decisions.
• Multi-task, prioritize, adapt to changing circumstances, and follow instructions.
• Maintain emotional control and work under pressure.
• Effectively manage various assignments and work in a fast-paces environment.
• Coordinate work with administrative support staff and investigators within the Legal Division.
• Proofread and ensure accuracy and quality work.
• Recognize and engage those with different backgrounds, characteristics, and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input.
• Gather and decipher information obtained from research to determine whether a business is operation with employees.
• Read, write, and speak English and Spanish sufficient to assist claimants.
Selective Preference(s):
• Bi-lingual English/Spanish Speaking
Pre-Employment Requirements:
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.
Contact Us:
If you have any questions please feel free to call 602-542-5559 or email HR@azica.gov for assistance.
About Arizona Department of Health Services
Sourced by ZipRecruiter
Industry
Hospitals
Company size
501 - 1,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
1979