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Section I: Position Details

Job Opening Date:

Job Status: This position is contract.

Schedule: This person will initially serve as a fill-in driver on Fridays, with the potential to expand to regular Tuesday and Thursday shifts.

Job Location: The position will serve customers in Three Forks, MT.

Wage: $24.00/hour

General Summary:

Drives para-transit bus providing transportation services for Three Forks residents, including seniors and individuals with disabilities. This position will primarily operate a scheduled shuttle transporting residents from Three Forks to Bozeman for medical appointments, shopping, and other essential services. The position will initially serve as a fill-in driver on Fridays, with the potential to expand to regular Tuesday and Thursday shifts.

Specific Responsibilities:

1. Operates vehicles in a safe and prudent manner:

• Picks up and delivers riders as per dispatcher instruction;

• Assists riders when necessary, such as getting onto and off of the bus;

• Ensures all passengers are properly secured with appropriate restraints, including mobility devices (wheelchairs, scooters, walkers, etc.);

• Reports any accident or incident, no matter how minor, to the Transportation Program Manager;

• Maintains order and control on the bus at all times;

• Proficiently operates wheel chair lifts, two-way radios and other special equipment, as well as a variety of vehicles (e.g. vans or paratransit buses);

2. Completes daily inspection and maintenance of the bus:

• Pre-trip vehicle inspections prior to start of shift;

• Sweeps, cleans and washes bus (inside and out) to maintain a professional level of appearance;

• Ensures any deficiencies noted are reported to Dispatcher or Director;

• Monitors and reports preventative maintenance prior to it being due per schedule;

• Fuels bus and checks oil, and other fluids as needed;

• Checks tires, lights, wipers, and general bus condition;

• Assesses potential problems and consults with supervisor before taking further action

3. Performs various record keeping duties:

• Tallies riders;

• Collects and tallies daily donations;

• Maintains mileage log

4. Organizational Engagement:

• Attends monthly all-staff meetings

• Reads employee communications and weekly newsletters

Knowledge Skills and Abilities:

Language Skills:

• Read, write and speak basic English sentences

• Read and comprehend basic instructions and present information to others

• Read, interpret, and write routine reports and correspondence

• Interpret and write general business documents or technical procedures

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

• Ability to define problems, collect data, establish facts, and draw valid conclusions

Safety:

• The person in this position complies with HRDC safety policies, procedures & guidelines; participates in safety training & drills as required; Reports unsafe conditions, incidents or near misses immediately; takes proactive steps to ensure the work area is clean and safe at all times.

Computer Skills:

• Limited computer skills required;

• Familiarity with the use of tablet devices

Specialized Tools:

• Telephone system

• Tablet

Computer Software and Operating Systems:

• Utilize computer internet/e-mail to access, send, retrieve, save, print or transmit documents, or data files

• Operate personal computer with Windows operating system to start programs, input, format and edit data files and print or transmit data

• Utilize proprietary, custom or online programs or databases to input, format and edit data and save, print or transmit data.

• Specify Software: RouteMatch, Manifest

Mathematical/ Money Handling Skills:

• Basic counting skills

• Add, subtract, multiply and divide simple numbers

• Handle small amounts of cash

Specialized tools (Non-computer):

• Use Galavan transportation vans and buses

• Two-way radio

HRDC, professional or governmental policies and regulations:

• State or federal regulations or laws (List by name): U.S. and Montana Department of Transportation (DOT) & Federal Transit Administration (FTA) rules and regulations;

• Agency policies or procedures (List by name): All HRDC policies and procedures;

• Specialized professional or industry guidelines/standards: Public Transportation

Drivers Licenses Required for Performing this Position:

• Montana class D driver license and appropriate insurance;

Professional Licenses or Certifications Required by Law, Rule or Regulation for Performing this Position:

• Pre-hire, random, post-accident, and/or reasonable suspicion alcohol and drug testing required;

• Montana Class C Driver license with passenger endorsement (preferred);

• First Aid and CPR certification (training provided);

• Medical Examiners Certificate (required for Montana Class C Driver's License holder only)

Other Required Knowledge, Skills or Abilities:

• Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups;

• Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals;

• Ability work with minimal supervision and effectively manage work flow

• Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants;

• Ability to accurately and timely report and questions or concerns, particularly related to safety;

• Knowledge how to operate an automatic transmission and have basic knowledge of vehicle maintenance;

• Must demonstrate an ability to treat riders with respect and patience;

• Knowledge of streets and roads to minimize daily mileage

• Ability to safely operate vehicles in rural areas and adverse weather conditions, including snow and ice

• Provides courteous, respectful, and professional customer service to riders at all times

Essential Physical, Mental and Emotional Requirements of this Position:

The following physical, mental and emotional abilities are considered essential to perform the duties listed above:

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.;

• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds;

• The employee must regularly push / pull occupied wheelchairs;

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;

• The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures

Education and Experience:

Education: The following course(s) of study or class work usually provides the required knowledge skills and abilities to perform the duties of this position:

• Graduation from high school or GED required

Experience: The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:

• Prior experience driving a commercial passenger vehicle preferred

Supervision:

Supervision Received:

• This position operates under close supervision of a supervisor that assigns and checks work and sets the timing and the sequence of work performed.

This position has the following supervisory responsibilities:

• This position has no supervisory responsibilities

Decisions:

Impact of Decisions and Errors Made by Position:

• Decisions, final recommendations and/or errors primarily affect other employees in the work unit or program that this position is assigned to

Judgment Required to Make Decisions:

• Requires judgment to solve day-to-day problems, but usually within established procedures, guidelines, and precedents

Exception Authority:

• This position does not have the authority to make exceptions to HRDC or Galavan policy or procedure

Financial Responsibility: This position is accountable for the following company money, funds, and budgets:

• Estimated dollar amount: Small amounts of cash or checks, which vary according to the number of riders

• This position is authorized to sign the following documents and forms: N/A

Personal Contacts: This position is responsible for the following personal contacts (either in oral or written form) when performing the duties and responsibilities of the position:

• Daily interaction with the public or consumers;

• Daily interaction with program manager and co-workers;

• Daily Interactions with other service provider staff/customers

Confidentiality:

• This position requires some handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times.

Working Conditions: The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:

• Weekly or more frequent operation of a motor vehicle under all weather conditions;

• Limited exposure to confused, hostile or angry customers or the public

• Weekly or more frequent exposure to risk of injuries that may result in a permanent disability or death

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve.