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Nc Fast Help Desk Jobs (NOW HIRING)

STI

Child Welfare Readiness Liaison

Durham, NC · On-site

Job title: NC Fast Child Welfare Readiness Liaison Location: Research Triangle Park, Durham, NC ... This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral ...

STI

Child Welfare Readiness Laison

Durham, NC · On-site

NC FAST/HSBIA requires the services of a Readiness Liaison to support change management and ... This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... fast-paced technology environment. Responsibilities * Provide technical support for Salesforce CRM ...

STI

Help Desk Agent

Nashville, TN · On-site

$16.50 - $21/hr

Help Desk Agent Nashville, TN 9 Months Candidate Must Be Local Job Title: OPS HELP DESK AGENT - ADM ... Self-motivated and able to thrive in a fast-paced and results-driven environment * Critical ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk ... At least 3 years in a fast-paced customer service role Education: 4 year college degree preferred ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment

STI

HELP DESK AGENT

Nashville, TN · On-site

$16.50 - $21/hr

H. Job Title: OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only ... Self-motivated and able to thrive in a fast-paced and results-driven environment * Critical ...

Princeton IT Services

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ. Job Type: Contract SUMMARY: The ideal Helpdesk Coordinator ... They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven ...

Hire IT People

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Location: Trenton, NJ Work Mode: Onsite to Hybrid Duration: 6+ months Knowledge of ... They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven ...

New

Fastenal Company

Distribution Center Help Desk

High Point, NC · On-site

$17 - $23/hr

Distribution Center Help Desk 4110 Premier Dr, High Point, NC 27265 NC100 Distribution Center ... Our distribution center is hiring energetic, team oriented individuals to work in our fast pace ...

New

Intepros Federal

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an ... If you are a tech-savvy individual who thrives in a fast-paced environment and enjoys providing top ...

Skysoft Inc

Help Desk Technician

Palo Alto, CA · On-site

$23.50 - $31.75/hr

The ideal candidate will have extensive experience supporting senior executives in fast-paced, high ... Required Qualifications * 5+ years of IT Help Desk, Desktop Support, or Executive Support ...

New

IntePros Federal

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an ... If you are a tech-savvy individual who thrives in a fast-paced environment and enjoys providing top ...

STI

Help Desk Coordinator

Trenton, NJ · On-site

They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven ... The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure ...

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All JobsNc Fast Help Desk Jobs

Nc Fast Help Desk information

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$37.5K

$83.8K

$124.5K

How much do nc fast help desk jobs pay per year?

As of Jul 10, 2026, the average yearly pay for nc fast help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What jobs pay $4000 a week without a degree?

Jobs that can pay $4,000 a week without a degree include skilled trades such as electricians, plumbers, and HVAC technicians, especially with experience and certifications. Sales roles like real estate agents or high-ticket sales can also reach this income level, often requiring strong communication skills and a good network. These positions typically involve hands-on work or commission-based earnings rather than formal education requirements.

What is the NC Fast program?

The NC Fast program is a statewide system used by the North Carolina Department of Health and Human Services to process and manage social services applications, such as Medicaid and food assistance. Employees working in NC Fast Help Desk roles provide technical support and assistance to users navigating the system. Familiarity with case management software and customer service skills are often required for these positions.

Are help desk jobs still in demand?

Help desk jobs, including roles like Nc Fast Help Desk, remain in demand due to ongoing needs for technical support in organizations. These positions often require customer service skills and knowledge of troubleshooting tools, and demand is expected to grow with increased reliance on technology across industries.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk Specialist, and why are they important?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What jobs are in high demand?

In the context of help desk roles, positions such as IT support specialists, technical support analysts, and customer service representatives are in high demand due to the increasing reliance on technology and remote support needs. These roles often require strong communication skills, problem-solving abilities, and familiarity with help desk software and troubleshooting tools.
More about Nc Fast Help Desk jobs
What cities are hiring for Nc Fast Help Desk jobs? Cities with the most Nc Fast Help Desk job openings:
What states have the most Nc Fast Help Desk jobs? States with the most job openings for Nc Fast Help Desk jobs include:
What job categories do people searching Nc Fast Help Desk jobs look for? The top searched job categories for Nc Fast Help Desk jobs are:
Nc Fast Help Desk jobs near you
Infographic showing various Nc Fast Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.

Child Welfare Readiness Liaison

STI

Durham, NC • On-site

Per diem

Re-posted 9 days ago

Job description

Job title: NC Fast Child Welfare Readiness Liaison
Location: Research Triangle Park, Durham, NC 27709
Duration: 12 months Months from projected
Interview : Either Webcam Interview or In Person
IMPORTANT NOTE: Extensive statewide travel up to 90% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.
The NC Department of Health and Human Services seeks contract resources to prepare and provide support for County Child Welfare staff during the implementation of the statewide Child Welfare Information system (CWIS). This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead, this position will facilitate meetings, conferences, and other activities to advocate for, as well as foster and maintain effective communication with state and county staff regarding CWIS concerns impacting or related to Child Welfare. This role may coordinate with other CWIS business, policy, and project team members to troubleshoot, replicate, and report errors and/or unexpected outcomes within the CWIS and/or escalate to management as they arise. This position uses policy subject matter expertise regarding NC Child Welfare, knowledge of CWIS/NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users as they navigate and submit data into the new system. This position requires significant travel throughout the state.
Minimum requirements include: Excellent written and verbal communication skills, change management, Microsoft Suite (including, but not limited to PowerPoint, Excel, & Outlook.
Preferred skills: Knowledge of NC Child Welfare policy, SharePoint, JIRA
Travel expenses are reimbursed using the state's protocol for submitting expenses after travel. The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.

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