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Nc Fast Help Desk Jobs in Colorado (NOW HIRING)

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA ... Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be ...

Help Desk Support I

Golden, CO · On-site

$20.75 - $28/hr

... fast moving IT environment • Understanding and appreciation for information security within ... NC, is a certified Minority Business Enterprise (MBE) established in 2002. Founded in 2002, the ...

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract ... fast-paced technology environment. Responsibilities * Provide technical support for Salesforce CRM ...

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment

The Help Desk Support Specialist acts as a key technical resource for our franchise network and ... Ability to work in a fast-paced environment while delivering results and meeting deadlines.

CompQsoft is seeking a Help Desk Manager to join our team of qualified, diverse individuals at ... CompQsoft is a fast-growing company with a strategy and methodology that is strongly focused on the ...

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

Our direct client has an opening for a Help Desk Technician 48 This position is 14 months with the ... Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment ...

Help Desk Support

Denver, CO · On-site

$20.50 - $27.75/hr

... Desk, and Mainframe. Due to the importance of this position, it is expected that a person ... fast paced environment while providing excellent customer service. Terms and Conditions: As a ...

Help Desk Support II

Denver, CO · On-site

$20.50 - $27.75/hr

USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ... Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA ...

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Nc Fast Help Desk information

See Colorado salary details

$39.4K

$88.1K

$130.9K

How much do nc fast help desk jobs pay per year?

As of Sep 3, 2026, the average yearly pay for nc fast help desk in Colorado is $88,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $105,200.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are popular job titles related to Nc Fast Help Desk jobs in Colorado?

For Nc Fast Help Desk jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Colorado look for?

The top searched job categories for Nc Fast Help Desk jobs in Colorado are:

What cities in Colorado are hiring for Nc Fast Help Desk jobs?

Cities in Colorado with the most Nc Fast Help Desk job openings:

Infographic showing various Nc Fast Help Desk job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $88,098 per year, or $42.4 per hour.

$21 - $28.75/hr

Full-time

Re-posted 10 days ago


Job description

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description
  • Title: Help Desk Support
  • Location: Denver, CO

Short Description:

Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities. Additionally, this position will assist with imaging and deploying new equipment, maintaining inventory and ensure we meet our current service level commitments


Qualifications

Requirements:

Minimum 1 Year of Help Desk Experience.


Additional Information

All your information will be kept confidential according to EEO guidelines.