IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
Quick apply
IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
Quick apply
IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
Quick apply
IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
Quick apply
IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette ...
Information Technology Help Desk
$72K - $76K/yr
We have an exciting opportunity for an Information Technology Help Desk III . This mid-level IT Support role is responsible for delivering reliable, customer-focused technical assistance across the ...
Information Technology Help Desk
$72K - $76K/yr
We have an exciting opportunity for an Information Technology Help Desk III . This mid-level IT Support role is responsible for delivering reliable, customer-focused technical assistance across the ...
Information Technology Help Desk
$72K - $76K/yr
We have an exciting opportunity for an Information Technology Help Desk III . This mid-level IT Support role is responsible for delivering reliable, customer-focused technical assistance across the ...
Information Technology Help Desk
$72K - $76K/yr
We have an exciting opportunity for an Information Technology Help Desk III . This mid-level IT Support role is responsible for delivering reliable, customer-focused technical assistance across the ...
IT Help Desk
Loveland, CO · On-site
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
Quick apply
IT Help Desk
Loveland, CO · On-site
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
IT Help Desk Technician
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk Technician
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk Technician
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk Technician
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk Technician
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk Technician
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk
Fort Collins, CO · On-site
$19 - $20/hr
You will help troubleshoot and resolve client hardware, software, and network issues reported via ... IT operations and user satisfaction. Shift is Monday through Friday, 4:00 AM to 12:30 PM.
IT Help Desk
Fort Collins, CO · On-site
$19 - $20/hr
You will help troubleshoot and resolve client hardware, software, and network issues reported via ... IT operations and user satisfaction. Shift is Monday through Friday, 4:00 AM to 12:30 PM.
IT Help Desk Technician
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk Technician
Rifle, CO · On-site
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk
Loveland, CO · On-site
$28/hr
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
IT Help Desk
Loveland, CO · On-site
$28/hr
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
IT Help Desk Technician
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
IT Help Desk Technician
$20.43 - $29.76/hr
IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond.
Systems Analyst II - IT Help Desk
Durango, CO · On-site
Oversee the City's help desk software and serve as one of the main contacts for IT support. You'll deliver timely and effective assistance, provide training, and contribute to the IT knowledge base ...
Systems Analyst II - IT Help Desk
Durango, CO · On-site
Oversee the City's help desk software and serve as one of the main contacts for IT support. You'll deliver timely and effective assistance, provide training, and contribute to the IT knowledge base ...
IT Help Desk Specialist
Littleton, CO · On-site
$21 - $26/hr
McDonald Automotive is hiring an IT Support Specialist In-Person for our main campus in Littleton ... Many people you help sell cars or fix them, and they need you to explain things at their level.
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IT Help Desk Specialist
Littleton, CO · On-site
$21 - $26/hr
McDonald Automotive is hiring an IT Support Specialist In-Person for our main campus in Littleton ... Many people you help sell cars or fix them, and they need you to explain things at their level.
IT Help Desk-Call Center
Conifer, CO · On-site
Apart from this, we also provide IT Staffing services that can help your organization to a great ... Job duties may include direct, in person support when users come to the Service Desk (walk up ...
IT Help Desk-Call Center
Conifer, CO · On-site
Apart from this, we also provide IT Staffing services that can help your organization to a great ... Job duties may include direct, in person support when users come to the Service Desk (walk up ...
HELP DESK TECHNICIAN
Colorado Springs, CO · On-site
$70 - $110/hr
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global ...
HELP DESK TECHNICIAN
Colorado Springs, CO · On-site
$70 - $110/hr
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global ...
IT Help Desk Technician
$27.18 - $30.94/hr
You'll find great restaurants, shopping, arts and events in the valley's unique mountain towns" For more information on what the valley offers, visit the Gunnison & Crested Butte website here.
IT Help Desk Technician
$27.18 - $30.94/hr
You'll find great restaurants, shopping, arts and events in the valley's unique mountain towns" For more information on what the valley offers, visit the Gunnison & Crested Butte website here.
IT Help Desk Technician
Gunnison, CO · On-site
$27.18 - $30.94/hr
You'll find great restaurants, shopping, arts and events in the valley's unique mountain towns" For more information on what the valley offers, visit the Gunnison & Crested Butte website here.
IT Help Desk Technician
Gunnison, CO · On-site
$27.18 - $30.94/hr
You'll find great restaurants, shopping, arts and events in the valley's unique mountain towns" For more information on what the valley offers, visit the Gunnison & Crested Butte website here.
It Help Desk Intern information
See Colorado salary details
$9.86 - $11.42
1% of jobs
$11.42 - $12.98
3% of jobs
$12.98 - $14.55
3% of jobs
$15.50 is the 25th percentile. Wages below this are outliers.
$14.55 - $16.11
29% of jobs
The median wage is $17.30 / hr.
$16.11 - $17.67
18% of jobs
$17.67 - $19.23
13% of jobs
$20.07 is the 75th percentile. Wages above this are outliers.
$19.23 - $20.80
15% of jobs
$20.80 - $22.36
7% of jobs
$22.36 - $23.92
5% of jobs
$23.92 - $25.48
3% of jobs
$25.48 - $27.05
2% of jobs
$9
$18
$27
How much do it help desk intern jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for it help desk intern in Colorado is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.24 per hour, depending on experience, location, and employer.
What does an IT Help Desk Intern do?
An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?
To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.
What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?
IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.
What is the difference between It Help Desk Intern vs It Support Technician?
| Aspect | It Help Desk Intern | It Support Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some technical coursework | Associate's degree or relevant certifications (e.g., CompTIA A+) |
| Work Environment | Internship setting, often in a corporate or IT department | Full-time technical support role, often in IT service desks or support centers |
| Employer & Industry Usage | Entry-level, often in educational or training environments | Professional support roles across various industries |
| Common Search & Comparison | Yes | Yes |
The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.
What are the most commonly searched types of It Help Desk jobs in Colorado?
The most popular types of It Help Desk jobs in Colorado are:
What are popular job titles related to It Help Desk Intern jobs in Colorado?
For It Help Desk Intern jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Colorado look for?
The top searched job categories for It Help Desk Intern jobs in Colorado are:
What cities in Colorado are hiring for It Help Desk Intern jobs?
Cities in Colorado with the most It Help Desk Intern job openings:
Full-time
Posted 17 days ago
Job description
IT Help Desk Technician
Reports To: Implementation Engineer
Department: Information Technology
FLSA Status: Full-Time, Non-Exempt
Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY
We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems.
Key Responsibilities- Provide first-level technical support via phone, email, remote support, and in-person assistance.
- Diagnose and resolve hardware, software, printer, and network connectivity issues.
- Install, configure, and maintain desktop computers, laptops, peripherals, and business applications.
- Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues.
- Create, prioritize, update, and close support tickets within the organization's ticketing system.
- Maintain accurate documentation, knowledge base articles, and IT asset inventories.
- Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications.
- Provide end-user training on software, security awareness, and IT best practices.
- Escalate complex technical issues to senior IT staff when appropriate.
- Maintain a high level of customer service while meeting established service level expectations.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
- Previous Help Desk, Desktop Support, or Technical Support experience preferred.
- Experience supporting Windows environments and Microsoft Office applications.
- Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred.
- CompTIA A+
- Microsoft Certified Professional (MCP) or equivalent
- Other relevant IT certifications are a plus.
- Strong troubleshooting and analytical problem-solving skills.
- Working knowledge of Windows, macOS, and basic Linux environments.
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity.
- Experience supporting printers, mobile devices, and desktop peripherals.
- Excellent verbal and written communication skills.
- Strong customer service skills with the ability to explain technical concepts to non-technical users.
- Ability to prioritize multiple support requests in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively within an IT team.
This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use.
Work Environment- Primarily an indoor office or multi-site business environment.
- Occasional exposure to equipment rooms, confined spaces, or elevated temperatures.
- Local travel between facilities may be required.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.