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Nc Fast Help Desk Jobs in Colorado (NOW HIRING)

Saic

Service Desk Analyst

Colorado Springs, CO · On-site

$40 - $80/hr

... and self-help tools. * Serve as the first point of contact for handling customer IT-related ... Provide a customer-facing view to allow all N&NC customers, including subordinates, regions, and ...

SAIC

Service Desk Analyst

Colorado Springs, CO · On-site

$40K - $80K/yr

... and self-help tools. * Serve as the first point of contact for handling customer IT-related ... Provide a customer-facing view to allow all N&NC customers, including subordinates, regions, and ...

Datanet-I

Help Desk / IT Support Analyst

Boulder, CO · On-site

$55 - $75/hr

... seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ... Ability to work independently and manage multiple priorities in a fast-paced environment.

New

DataNet IT

Help Desk / IT Support Analyst

Boulder, CO · On-site

$1 - $2/hr

... seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ... Ability to work independently and manage multiple priorities in a fast-paced environment.

SAIC

Service Desk Analyst

Colorado Springs, CO · On-site

$40K - $80K/yr

... and self-help tools. * Serve as the first point of contact for handling customer IT-related ... Provide a customer-facing view to allow all N&NC customers, including subordinates, regions, and ...

SAIC

Service Desk Analyst

Colorado Springs, CO · On-site

$40K - $80K/yr

... and self-help tools. * Serve as the first point of contact for handling customer IT-related ... Provide a customer-facing view to allow all N&NC customers, including subordinates, regions, and ...

DataNet IT

Help Desk / IT Support Analyst

Boulder, CO · On-site

$65 - $90/hr

... seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ... Ability to work independently and manage multiple priorities in a fast-paced environment.

asrcfh

Operations Support Help Desk

Boulder, CO · On-site

The Help Desk will respond to and document issues and follow through with escalation and responses ... Ability to work independently, problem solve, and manage multiple priorities in a fast-paced ...

asrcfh

Operations Support Help Desk

Boulder, CO · On-site

The Help Desk will respond to and document issues and follow through with escalation and responses ... Ability to work independently, problem solve, and manage multiple priorities in a fast-paced ...

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

If you're a hands-on IT professional who enjoys solving technical issues and supporting end users in a fast-paced environment, we'd love to hear from you. About Us: Founded in 2009, IntelliPro is a ...

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

$28/hr

If you're a hands-on IT professional who enjoys solving technical issues and supporting end users in a fast-paced environment, we'd love to hear from you. About Us: Founded in 2009, IntelliPro is a ...

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Showing results 21-40

All JobsNc Fast Help Desk JobsNc Fast Help Desk Jobs in Colorado

Nc Fast Help Desk information

See Colorado salary details

$39.4K

$88.1K

$130.9K

How much do nc fast help desk jobs pay per year?

As of Sep 3, 2026, the average yearly pay for nc fast help desk in Colorado is $88,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $105,200.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are popular job titles related to Nc Fast Help Desk jobs in Colorado?

For Nc Fast Help Desk jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Colorado look for?

The top searched job categories for Nc Fast Help Desk jobs in Colorado are:

What cities in Colorado are hiring for Nc Fast Help Desk jobs?

Cities in Colorado with the most Nc Fast Help Desk job openings:

Nc Fast Help Desk jobs near you
Infographic showing various Nc Fast Help Desk job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $88,098 per year, or $42.4 per hour.

Help Desk Support I./ Golden, CO ( Onsite),6+ Months

Suncap Technology

Golden, CO • On-site

$20.75 - $28/hr

Full-time

Re-posted 8 days ago

Job description

Job Summary:
Suncap Technology is seeking a Help Desk Support Technician to provide proactive responses and resolutions to technical issues. The technician will assist customers with computer systems, hardware, and software, ensuring timely resolution of support tickets and maintaining IT systems.
Responsibilities:
• Manage Help Desk tickets in a timely manner
• Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
• Document customer interactions
• Resolve customer reported issues
• Escalate unresolved issues to the next Tier
• Install, make changes and repair computer hardware and software
• Monitor and respond quickly to incoming requests related to IT issues.
• Maintain computer systems and act as support if any system goes down.
• Assist with onboarding and offboarding of new or outgoing users.
• Install, configure, maintain and upgrade PC software.
Qualifications:
Required:
• Experience working in a help desk environment
• Flexibility to work a variety of shifts with minimal notice
• Must have reliable transportation
• Must be able to pass a background check
• Proficiency with Windows and IOS computers
• Excellent oral and written communication skills
• Detail oriented and highly organized to keep tickets in order
• Ability to remain calm and professional in stressful situations
• Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
• Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
• Understanding and appreciation for information security within systems and user devices.
• Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
• Able to complete on site work 100% of the time
Preferred:
• Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
Company:
Suncap Technology is a staffing firm that provides recruiting and financial staffing services. Founded in , the company is headquartered in Davie, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Suncap Technology Executive and Financial Staffing logo

About Suncap Technology Executive and Financial Staffing

Sourced by ZipRecruiter

Suncap Technology Executive and Financial Staffing is a unique staffing firm specializing in creating custom-matched connections between professionals and companies in temporary, contract-to-hire, direct hire and retained positions. We provide staffing & industry-specific solutions for hiring with confidence.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Davie, FL, US

Social media

Facebook

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