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Nc Fast Help Desk Jobs (NOW HIRING)

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven ...

HireITPeople

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Location: Trenton, NJ Work Mode: Onsite to Hybrid Duration: 6+ months Knowledge of ... They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven ...

IntePros Federal

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an ... If you are a tech-savvy individual who thrives in a fast-paced environment and enjoys providing top ...

L C Industries

Coordinator, Help Desk

Durham, NC · On-site

ABOUT THIS ROLE The Coordinator, Help Desk, provides Tier 1 and Tier 2 support for users across ... LOCATION AND SCHEDULE Durham, NC Monday-Friday 7:00 AM - 3:30PM Occasional On-call weekend support ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

Preferred Attributes Ability to manage multiple priorities in a fast-paced environment. Team ... Skills Help desk, Help desk support, Service desk, Troubleshooting, Customer service, Windows 10, ...

Intepros Federal

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an ... If you are a tech-savvy individual who thrives in a fast-paced environment and enjoys providing top ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

Preferred Attributes Ability to manage multiple priorities in a fast-paced environment. Team ... Skills Help desk, Help desk support, Service desk, Troubleshooting, Customer service, Windows 10, ...

IntePros Federal

Help Desk Specialist

Washington, DC

$60K - $70K/yr

Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an ... If you are a tech-savvy individual who thrives in a fast-paced environment and enjoys providing top ...

STI

Help Desk Coordinator

Trenton, NJ · On-site

They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven ... The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure ...

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... fast paced environment with fluidity amidst multiple projects, shifting priorities and competing ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line ... fast paced environment with fluidity amidst multiple projects, shifting priorities and competing ...

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Description Help Desk Technician About Our Company Lids Sports Group is the largest licensed sports ... Preferred Job Required Knowledge and Skills • Ability to work effectively in a fast-paced ...

Tecolote Research

Help Desk Professional

Arlington, VA · On-site

$50K - $60K/yr

This position is fast-paced and requires excellent organizational, problem solving, communication ... The help desk professional is a crucial member of the Corporate Information Technology (IT) Group ...

Purpose Brands LLC

Manager, Help Desk

Woodbury, MN · On-site

$108K/yr

This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture. The Help Desk Manager will lead and optimize ...

Integra Connect LLC

Help Desk Analyst

OH · On-site

$50K - $65K/yr

The Help Desk Analyst is responsible for working with end users (employees or contractors) to ... Ability to work in a fast-paced environment. Physical Requirements/ Working Conditions: * Seated 6 ...

Booz Allen Hamilton

Help Desk Specialist

Rome, NY

$52K - $108K/yr

Manage and resolve Help Desk tickets in a fast-paced setting, adhering to Service Level Agreement (SLA) guidelines. * Monitor and address incidents reported by end-users, escalating to the ...

Purposebrands

Manager, Help Desk

Boca Raton, FL · Hybrid

$108K/yr

This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture. The Help Desk Manager will lead and optimize ...

Integra Connect Careers

Help Desk Analyst

Fairlawn, OH · Hybrid

$19.50 - $26.75/hr

The Help Desk Analyst is responsible for working with end users (employees or contractors) to ... Ability to work in a fast-paced environment. Physical Requirements/ Working Conditions: * Seated 6 ...

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Showing results 41-60

All JobsNc Fast Help Desk Jobs

Nc Fast Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do nc fast help desk jobs pay per year?

As of Aug 6, 2026, the average yearly pay for nc fast help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.
More about Nc Fast Help Desk jobs
What cities are hiring for Nc Fast Help Desk jobs? Cities with the most Nc Fast Help Desk job openings:
What states have the most Nc Fast Help Desk jobs? States with the most job openings for Nc Fast Help Desk jobs include:
What job categories do people searching Nc Fast Help Desk jobs look for? The top searched job categories for Nc Fast Help Desk jobs are:
Nc Fast Help Desk jobs near you
Infographic showing various Nc Fast Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.

Help Desk Coordinator

vTech Solution

Trenton, NJ • On-site

Contractor

Re-posted 13 hours ago

Job description

Job Title: Help Desk Coordinator
Location: Hybrid (Trenton, NJ)
Job Type: Contract – 4 Months (Possibility of extension)
Interview: Video

Job Description:
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.

SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:
• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills
Responsibilities:
• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.


vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing, managed network security, and cybersecurity. Their primary focus is on providing human-centered IT solutions for government and business sectors, including federal, state, local, and education (SLED) groups, as well as commercial organizations.

vTech Solution offers services such as:

  • Managed Security Services: Implementing zero-trust security frameworks to prevent cyber threats in real-time.
  • Multi-cloud Management Services: Helping businesses digitally transform with smart cloud technologies.
  • Infrastructure Managed Services: Creating resilient and secure infrastructure management.
  • Professional Services: Providing expertise for mission-critical programs.
  • Productivity and Communications: Ensuring secure and confident business connectivity from anywhere
vTech Solution logo

About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

Social media

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