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National Workforce Jobs (NOW HIRING)

Paid Time Off (PTO) Who We Are Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm specializing in placing healthcare professionals--from ...

Workforce Analyst Chatsworth, CA - Hybrid (3 days in Office) Key Needs of the Role * Coordinate HR ... national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender ...

Paid Time Off (PTO) Who We Are Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm specializing in placing healthcare professionals--from ...

New

Hospice Liaison

Houston, TX · On-site

$80K - $90K/yr

Paid Time Off (PTO) Who We Are Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm specializing in placing healthcare professionals--from ...

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National Workforce information

See salary details

$25K

$76.4K

$162K

How much do national workforce jobs pay per year?

As of Jun 5, 2026, the average yearly pay for national workforce in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a National Workforce role, and why are they important?

To thrive in a National Workforce role, you generally need a combination of industry-specific knowledge, relevant experience, and educational qualifications such as a diploma or degree. Familiarity with standard workplace technologies, safety protocols, and any required certifications, such as OSHA or industry-specific credentials, is often necessary. Strong communication, teamwork, and adaptability are valuable soft skills across all workforce sectors. These abilities ensure efficient job performance, compliance with regulations, and effective collaboration in diverse, dynamic environments.

What types of projects or initiatives might a professional in a National Workforce role typically be involved in?

Professionals working in a National Workforce capacity are often engaged in large-scale projects that address workforce development, such as designing training programs, implementing employment policies, or collaborating with industry partners to address skills gaps. Their daily responsibilities may involve analyzing labor market data, coordinating with government agencies, and facilitating partnerships with employers and educational institutions. Teamwork and cross-functional collaboration are integral, as these professionals regularly work with policy makers, HR specialists, and community organizations to achieve workforce goals. This dynamic environment offers opportunities for professional growth, especially for those interested in shaping national employment strategies.

What is the National Workforce?

The National Workforce refers to the collective group of individuals employed or seeking employment within a country. It includes workers across all industries, sectors, and professions, and encompasses people from various educational backgrounds and skill levels. Understanding the national workforce is important for government and businesses to address employment trends, skills shortages, and economic development. Workforce statistics help shape policies related to education, training, and job creation.

How can I make 2000 a week working from home?

To make $2000 a week working from home, individuals often need to engage in high-paying remote roles such as freelance consulting, digital marketing, software development, or sales. Building specialized skills, gaining relevant certifications, and establishing a strong client base or network can help achieve this income level, often requiring full-time commitment and consistent effort.

What is the difference between National Workforce vs Certified Nursing Assistant?

AspectNational WorkforceCertified Nursing Assistant
CredentialsVaries by role, often includes general employment certificationsRequires state-specific CNA certification
Work EnvironmentVarious settings including healthcare, retail, and industrialPrimarily healthcare settings like hospitals and nursing homes
Employer & Industry UsageUsed across multiple industries for general staffingSpecific to healthcare industry
Search & Comparison IntentLooking for general workforce opportunitiesSeeking healthcare-specific roles

While National Workforce encompasses a broad range of employment opportunities across industries, Certified Nursing Assistants are specialized healthcare workers with specific certifications. Understanding these differences helps job seekers find roles aligned with their credentials and industry focus.

More about National Workforce jobs
What cities are hiring for National Workforce jobs? Cities with the most National Workforce job openings:
What are the most commonly searched types of Workforce jobs? The most popular types of Workforce jobs are:
What states have the most National Workforce jobs? States with the most job openings for National Workforce jobs include:
Infographic showing various National Workforce job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,417 per year, or $36.7 per hour.

Workforce Analyst (Manager) - National Booking Center

NearU

Charlotte, NC • On-site

$60K - $100K/yr

Full-time

Posted 2 days ago


NearU rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

180th of 217 rated repair and maintenance companies


Job description

Contact Center Workforce Manager
Location: Charlotte, NC (remote, with ability to report on-site when needed in Charlotte)
Department: National Booking Center
Reports To: Director of Operations / Call Center Operations
Role Overview:
The NearU National Booking Center is a centralized appointment setting contact center for NearU supported home services companies. The Contact Center Workforce Manager is responsible for ensuring the National Booking Center shifts are staffed correctly, at the right times, with the right people This role owns forecasting, scheduling, intraday management, and real-time adherence to optimize service levels, employee experience, and operational efficiency.
This position plays a critical role in balancing customer demand, agent availability, and business objectives while supporting the continued growth and operational maturity of the National Booking Center.
Key Responsibilities:
Workforce Planning & Forecasting
  • Forecast call volume and staffing needs using historical data, trends, seasonality, and business inputs
  • Develop short-term and long-term staffing models to support service level and operational targets
  • Perform manual forecasting and scenario modeling when automated tools, clean data, or systems are unavailable

Scheduling & Capacity Management
  • Build and maintain agent schedules aligned to forecasted demand
  • Manage intraday schedules including breaks, lunches, meetings, training, and special assignments
  • Make real-time schedule adjustments to address volume fluctuations, absenteeism, or operational changes

Real-Time Management & Adherence
  • Monitor schedule adherence and conformance throughout the day
  • Identify adherence trends, risks, and gaps; surface insights to leadership
  • Partner with supervisors and managers to correct intraday performance issues quickly and effectively

Reporting & Analysis
  • Produce workforce reports related to adherence, utilization, shrinkage, and staffing effectiveness
  • Analyze workforce performance data and recommend improvements to forecasts, schedules, and processes
  • Translate data into clear, actionable insights-not just dashboards that look cool in meetings

Technology & Optimization
  • Utilize workforce management and contact center tools to support forecasting, scheduling, and intraday management
  • Support the implementation and optimization of new workforce management or forecasting software
  • Partner with Operations, IT, and vendors to improve forecasting accuracy and tool adoption

Cross-Functional Collaboration
  • Collaborate with Operations, Training, QA, and Leadership to align staffing with business priorities
  • Support special initiatives such as new program launches, seasonal demand shifts, and operational pilots

Required Qualifications:
  • 2+ years of experience in workforce management or workforce coordination within a contact center environment
  • Demonstrated experience with manual forecasting techniques
  • Erlang calculations
  • Strong understanding of forecasting, scheduling, adherence, and intraday management
  • Advanced Excel and data analysis skills (pivot tables, formulas, trend analysis)
  • Ability to communicate workforce insights clearly to operational and executive leaders
  • Strong organizational skills and the ability to manage competing priorities in a fast-paced environment

Preferred Qualifications
  • ServiceTitan Contact Center Pro (CCP) or similar contact center platforms preferred
  • Experience implementing or supporting new workforce management or forecasting software
  • Exposure to multi-skill, multi-queue, or multi-brand contact center environments
  • Familiarity with service level, occupancy, shrinkage, and utilization metrics

What Success Looks Like
  • Forecasts leadership trusts
  • Schedules that match demand
  • Strong schedule adherence without micromanagement