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Multi Unit Manager Jobs (NOW HIRING)

Dunkin

Multi Unit Manager

Wausau, WI · On-site

$74K - $74.50K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Black River Falls, WI

$65.50K - $66K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Merrill, WI

$74.90K - $75.40K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin - Baskin Robbins

Multi Unit Manager

Oshkosh, WI · On-site

$66.30K - $66.80K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Play Spin Win Brands

Multi-Unit Manager

South Elgin, IL · On-site

$40K - $45K/yr

The Multi-Unit Manager is a tactile leader who will work directly with each location and team to build a successful operation that epitomizes Play Spin Win Brands mission of cultivating relationships ...

Baskin Robbins

Multi Unit Manager

Wausau, WI

$74K - $74.50K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Baskin Robbins

Multi Unit Manager

Menominee, MI

$63.10K - $63.50K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Beaver Dam, WI

$67.90K - $68.40K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Stoughton, WI

$66.70K - $67.20K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Portage, WI · On-site

$73.30K - $73.80K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Baskin Robbins

Multi Unit Manager

Grand Rapids, MN

$65.20K - $65.70K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Baskin Robbins

Multi Unit Manager

Sauk City, WI

$64.40K - $64.90K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

T Mart

Multi Unit Manager

Madison, WI · On-site

$67.60K - $68.10K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

T Mart

Multi Unit Manager

Oshkosh, WI · On-site

$66.30K - $66.80K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Beloit, WI

$65.40K - $65.90K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Monroe, WI · On-site

$65K - $65.50K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin - Baskin Robbins

Multi Unit Manager

Stevens Point, WI · On-site

$67.10K - $67.60K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Plover, WI · On-site

$67.50K - $68K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

Dunkin

Multi Unit Manager

Madison, WI · On-site

$69.50K - $70K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

T Mart

Multi Unit Manager

West Salem, WI · On-site

$67.50K - $68K/yr

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive ...

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Multi Unit Manager information

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$39K

$72.4K

$102K

How much do multi unit manager jobs pay per year?

As of May 30, 2026, the average yearly pay for multi unit manager in the United States is $72,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Multi Unit Manager, and why are they important?

To thrive as a Multi Unit Manager, you need strong leadership, operational management experience, and a background in business or hospitality, often supported by a relevant degree. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to motivate and develop teams are key soft skills for this role. These skills are vital for ensuring consistent performance, profitability, and customer satisfaction across multiple locations.

What are some common challenges faced by Multi Unit Managers, and how can they effectively address them?

Multi Unit Managers often face the challenge of maintaining consistent operational standards and company culture across several locations. Balancing time between sites, ensuring staff engagement, and adapting to the unique demands of each unit can be demanding. Effective communication, delegation, and regular site visits are key strategies to overcome these challenges. Additionally, leveraging technology for real-time reporting and fostering strong relationships with each unit's leadership can help ensure smooth operations and overall success.

What is a Multi Unit Manager?

A Multi Unit Manager is a professional responsible for overseeing the operations of multiple business locations or units within a company, typically in industries like retail, hospitality, or food service. They ensure that each site meets company standards for quality, profitability, and customer satisfaction. Multi Unit Managers supervise individual store or unit managers, coordinate training, implement company policies, and analyze performance metrics across their assigned region. Their role often involves frequent travel, strategic planning, and strong leadership skills to drive business success across all locations.

What is the difference between Multi Unit Manager vs Store Manager?

AspectMulti Unit ManagerStore Manager
CredentialsExperience in multi-location oversight, relevant industry certificationsCustomer service, retail management certifications often required
Work EnvironmentOversees multiple locations, travel involvedManages a single store, primarily on-site
Employer & Industry UsageCommon in retail, hospitality, food servicePrimarily in retail, grocery, and hospitality sectors

The main difference is that a Multi Unit Manager oversees multiple locations, focusing on strategic coordination and overall performance, while a Store Manager manages daily operations of a single store. Both roles require leadership skills and industry experience, but the Multi Unit Manager's scope is broader, often involving travel and higher-level planning.

More about Multi Unit Manager jobs
What cities are hiring for Multi Unit Manager jobs? Cities with the most Multi Unit Manager job openings:
What are the most commonly searched types of Multi Unit jobs? The most popular types of Multi Unit jobs are:
What states have the most Multi Unit Manager jobs? States with the most job openings for Multi Unit Manager jobs include:
What job categories do people searching Multi Unit Manager jobs look for? The top searched job categories for Multi Unit Manager jobs are:
Multi Unit Manager jobs near you
Infographic showing various Multi Unit Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,401 per year, or $34.8 per hour.
Multi Unit Manager

Multi Unit Manager

Dunkin

Wausau, WI • On-site

$74K - $74.50K/yr

Full-time

Posted 19 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,167 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants

Job description

If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.
A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.
A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.
Multi-Unit Managers Responsibilities' include but are not limited to:
Team Environment
  • Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
  • Ensure appropriate training tools are utilized

Operational Excellence
  • Create and maintain a people first culture in the restaurant
  • Monitor, follow up and report training progress
  • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Lead team meetings to communicate relevant operations information, e.g.seasonal products

Profitability
  • Identify and support systems to control costs and maintain budgets
  • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
  • Support sales goals by developing action plans for seasonal forecasting
  • Ensure tools and systems are in place to roll out new products, systems and processes

Skills/Qualifications
  • Associate's degree in related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills

Competencies / Guest Focus
  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others
  • Sets, prioritizes and maintains focus on important activities
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Problem Solving and Decision Making
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from recurring
  • Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration and teamwork
  • Leads others; negotiates and takes effective action

Building Effective Teams
  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employee's strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Conflict Management
  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities

Leading with Vision
  • Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
  • Drives a clear vision or sense of purpose and clearly communicates to the team
  • Links mission, vision, values, goals and strategies to everyday work

Strategic Thinking
  • Sees where current trends will lead, and how they may influence the organization's direction
  • Translates the vision for a program into clear strategies
  • Thinks in strategic terms and is able to make the connection across functional teams

Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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