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Msp Manager Jobs in Indiana (NOW HIRING)

iboss

MSP Sales Executive

Indianapolis, IN · On-site

This role requires a sales executive with a track record of exceeding targets and navigating sales cycles in the Managed Service Provider (MSP) channel. The Sales Executive will collaborate cross ...

ATIA Ltd

HR Manager - Internship

Bloomington, IN · On-site

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ATIA Ltd

HR Manager - Internship

Lafayette, IN

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Beacon Health System

Pre-Registration Spec BHS

Granger, IN · On-site

$16.25 - $22.25/hr

Contacting patients to conduct pre-registration using daily work management queues. * Maintaining ... Initiating MSP (Medicare secondary screening).Obtains all information regarding MSP. Documents in ...

Beacon Health System

Pre-Registration Spec BHS

Granger, IN · On-site

$16.25 - $22.25/hr

Contacting patients to conduct pre-registration using daily work management queues. * Maintaining ... Initiating MSP (Medicare secondary screening).Obtains all information regarding MSP. Documents in ...

Beacon Health System

Pre-Registration Spec BHS

Granger, IN

$16.25 - $22.25/hr

Contacting patients to conduct pre-registration using daily work management queues. * Maintaining ... Initiating MSP (Medicare secondary screening).Obtains all information regarding MSP. Documents in ...

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All JobsMsp Manager JobsMsp Manager Jobs in Indiana

Msp Manager information

See Indiana salary details

$23.3K

$56.6K

$110.4K

How much do msp manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for msp manager in Indiana is $56,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,200.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Indiana? The most popular types of Msp jobs in Indiana are:
What are popular job titles related to Msp Manager jobs in Indiana? For Msp Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Indiana look for? The top searched job categories for Msp Manager jobs in Indiana are:
What cities in Indiana are hiring for Msp Manager jobs? Cities in Indiana with the most Msp Manager job openings:
Msp Manager jobs near you
NineStar Connect - MSP Technician

NineStar Connect - MSP Technician

NineStar Connect

Greenfield, IN • On-site

Full-time

Posted 4 days ago

Job description

Job Summary:
NineStar Connect is an innovative community-minded cooperative providing essential utility services in Central Indiana. They are seeking an MSP Technician to join their Technology team, responsible for delivering managed technology solutions and providing onsite technical support to business customers.
Responsibilities:
• Partner with the sales team to understand customer technology needs and recommend effective solutions.
• Provide technical support for MSP-managed hardware, software, computers, and devices.
• Design, install, configure, document, and maintain customer networks, servers, computers, and related infrastructure.
• Support and maintain firewalls, switches, routers, wireless networks, backups, and remote connectivity solutions.
• Coordinate infrastructure upgrades and technology deployments.
• Evaluate customer environments and recommend cybersecurity improvements and risk mitigation strategies.
• Maintain accurate project, ticket, and system documentation.
• Assist with customer reporting, invoicing, password resets, and other technical support functions.
• Travel occasionally within Indiana to support onsite installations and customer needs.
Qualifications:
Required:
• Bachelor's degree in Computer and Information Technology or equivalent combination of certifications and experience.
• 2–3 years of relevant IT support, networking, or MSP experience.
• Experience supporting Windows environments, network infrastructure, and business technology systems.
• Strong troubleshooting, problem-solving, and customer service skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Experience with Cisco firewalls and network security
• Experience with network protocols, Wi-Fi platforms, and internet services
• Experience with Windows Server, Linux, and Apple iOS
• Experience with Microsoft Exchange, Office 365, Azure AD, and Active Directory
• Experience with VMware, Veeam, DFS, and virtualization technologies
• Experience with mobile device management and client management tools
• Experience with desktop support and basic phone systems
Preferred:
• CompTIA Security+
• CompTIA Network+
• CompTIA Server+
• CompTIA Linux+
• CompTIA CySA+
Company:
NineStar Connect is a smart utility. Founded in 2011, the company is headquartered in Greenfield, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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