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Msp Manager Jobs in Indiana (NOW HIRING)

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MSP Director

Terre Haute, IN · On-site

$120K - $145K/yr

Manage ticket flow, escalation procedures, and resource scheduling to optimize efficiency ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

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MSP Director

Terre Haute, IN · On-site

$120K - $145K/yr

Manage ticket flow, escalation procedures, and resource scheduling to optimize efficiency ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

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MSP Director

Terre Haute, IN · On-site

$120K - $145K/yr

Manage ticket flow, escalation procedures, and resource scheduling to optimize efficiency ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

iboss

MSP Sales Executive

Indianapolis, IN

This role requires a sales executive with a track record of exceeding targets and navigating sales cycles in the Managed Service Provider (MSP) channel. The Sales Executive will collaborate cross ...

ATIA Ltd

HR Manager - Internship

Bloomington, IN

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ATIA Ltd

HR Manager - Internship

Lafayette, IN

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Review and recommend modifications to procedures with management * Gather, input and analyze data for regular reports distributed to internal and external customers * Courteously obtain and convey ...

Red Envelope Consulting

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

... MSP troubleshooting tasks. • Provide specialized support. (e.g., fundraiser call-center setup, A/V equipment setup and configuration, two-way radio management and repair.) • Schedule and ...

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Showing results 1-20

All JobsMsp JobsMsp Manager JobsMsp Manager Jobs in Indiana

Msp Manager information

See Indiana salary details

$23.3K

$56.6K

$110.4K

How much do msp manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for msp manager in Indiana is $56,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,200.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which often have salaries significantly higher than other management roles. In specialized industries like technology or finance, senior management roles with advanced skills and certifications can also command top salaries. Compensation varies based on industry, company size, location, and experience.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What is MSP in jobs?

An MSP manager is a professional responsible for overseeing managed service providers (MSPs), which deliver IT services to clients. The role involves managing vendor relationships, ensuring service quality, and coordinating technical support, often requiring knowledge of IT infrastructure and certifications like CompTIA or Cisco. MSP managers typically work in IT service environments and may oversee teams or projects related to network management, cybersecurity, and cloud services.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

Which IT job is the highest paid?

In the IT industry, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee strategic technology planning and implementation.
What are the most commonly searched types of Msp jobs in Indiana? The most popular types of Msp jobs in Indiana are:
What are popular job titles related to Msp Manager jobs in Indiana? For Msp Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Indiana look for? The top searched job categories for Msp Manager jobs in Indiana are:
What cities in Indiana are hiring for Msp Manager jobs? Cities in Indiana with the most Msp Manager job openings:
Msp Manager jobs near you
NineStar Connect - MSP Technician

NineStar Connect - MSP Technician

Wabash Valley Power Alliance

Greenfield, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Company Description
NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.
Career Development:
- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We're also committed to in-house training and ongoing development.
Company Benefits:
- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.
Wellness:
- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.
Core Values:
- We're guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we're looking for team members who share these values!
Job Description
NineStar Connect is looking for a talented MSP Technician to join our Technology team and help deliver exceptional managed technology solutions to our business customers.
As an MSP Technician, you'll work directly with customers, sales professionals, and engineers to design, implement, and support technology solutions that keep businesses running efficiently and securely. You'll serve as a trusted technical resource, helping customers maintain and optimize their IT infrastructure while delivering outstanding customer service.
The MSP Technician will provide onsite technical support, infrastructure management, and technology solutions while serving as an extension of NineStar Connect's Technology team.
Key Responsibilities
  • Partner with the sales team to understand customer technology needs and recommend effective solutions.
  • Provide technical support for MSP-managed hardware, software, computers, and devices.
  • Design, install, configure, document, and maintain customer networks, servers, computers, and related infrastructure.
  • Support and maintain firewalls, switches, routers, wireless networks, backups, and remote connectivity solutions.
  • Coordinate infrastructure upgrades and technology deployments.
  • Evaluate customer environments and recommend cybersecurity improvements and risk mitigation strategies.
  • Maintain accurate project, ticket, and system documentation.
  • Assist with customer reporting, invoicing, password resets, and other technical support functions.
  • Travel occasionally within Indiana to support onsite installations and customer needs.

Qualifications
Required Qualifications
  • Bachelor's degree in Computer and Information Technology or equivalent combination of certifications and experience.
  • 2-3 years of relevant IT support, networking, or MSP experience.
  • Experience supporting Windows environments, network infrastructure, and business technology systems.
  • Strong troubleshooting, problem-solving, and customer service skills.
  • Ability to manage multiple priorities while maintaining attention to detail.

Technical Knowledge
Experience with:
  • Cisco firewalls and network security
  • Network protocols, Wi-Fi platforms, and internet services
  • Windows Server, Linux, and Apple iOS
  • Microsoft Exchange, Office 365, Azure AD, and Active Directory
  • VMware, Veeam, DFS, and virtualization technologies
  • Mobile device management and client management tools
  • Desktop support and basic phone systems

Preferred Certifications
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA Server+
  • CompTIA Linux+
  • CompTIA CySA+

Additional Information
NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.
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