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Msp Manager Jobs in Fishers, IN (NOW HIRING)

iboss

MSP Sales Executive

Indianapolis, IN

This role requires a sales executive with a track record of exceeding targets and navigating sales cycles in the Managed Service Provider (MSP) channel. The Sales Executive will collaborate cross ...

KPMG US

Manager, Data Operations

Indianapolis, IN · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

INCOG

Windows Systems Administrator

Fishers, IN · On-site

The IT Systems Administrator will partner closely with our Managed Services Provider (MSP), program managers acting as technical system owners, and stakeholders across Quality, Engineering, and ...

Red Envelope Consulting

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

Provide hands-on support for remote MSP troubleshooting tasks. * Provide specialized support. (e.g., fundraiser call-center setup, A/V equipment setup and configuration, two-way radio management and ...

ATIA Ltd

Social Media Engineer

Indianapolis, IN

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

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Msp Manager information

See Fishers, IN salary details

$22.9K

$55.7K

$108.6K

How much do msp manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for msp manager in Fishers, IN is $55,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $64,100.00 per year, depending on experience, location, and employer.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What job categories do people searching Msp Manager jobs in Fishers, IN look for?

The top searched job categories for Msp Manager jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Msp Manager jobs?

Cities near Fishers, IN with the most Msp Manager job openings:

Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,716 per year, or $26.8 per hour.

MSP Sales Executive

iboss

Indianapolis, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Company Overview
iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit https://www.iboss.com/
Job Description
The MSP Sales Executive will report to our VP of MSP Sales, Americas. This role requires a sales executive with a track record of exceeding targets and navigating sales cycles in the Managed Service Provider (MSP) channel. The Sales Executive will collaborate cross-functionally with product, marketing, and customer success teams to ensure that MSSPs are equipped to sell, implement, and support iboss solutions.
Responsibilities
  • Identify, prospect, and secure new business opportunities within SMB and mid-market organizations.
  • Develop and execute strategic account plans to meet or exceed sales targets.
  • Build and nurture long-term relationships with clients, understanding their security needs and provide tailored solutions.
  • Deliver compelling presentations and product demonstrations to decision-makers.
  • Customize cybersecurity solutions to address the unique needs of each organization.
  • Collaborate with the marketing and product teams to develop materials, training, and resources that enable MSPs to effectively sell and implement iboss solutions
  • Provide ongoing coaching and support to MSP partners, ensuring they have the tools and knowledge necessary to succeed
  • Lead regular business reviews with MSP partners to assess performance, share insights, and identify areas for improvement and growth
  • Develop and maintain a robust pipeline of qualified opportunities and exceed our target pipeline coverage ratios
  • Represent iboss at industry events, conferences and networking functions to raise brand awareness and generate new business opportunities
  • Continuously monitor, evaluate and report on sales performance metrics
  • Analyze market trends, competitor activity and customer feedback to identify opportunities for growth and innovation
Qualifications
  • 3+ years of sales experience in a B2B software or technology company, with at least 2+ years in a channel sales, MSP relationships, or partner ecosystems
  • Experience selling in the cybersecurity space with a preferred focus on cloud security
  • Understanding of the MSP ecosystem, including trends, challenges, and best practices for building and scaling channel partnerships
  • Ability to build cross-functional relationships, influence and collaborate at all organizational levels
  • Outstanding verbal and written communications skills for a global audience
  • Ability to travel up to 10% of the time
Benefits
  • Health, Vision, Dental - open to domestic partners
  • 401K with company match
  • Unlimited Paid Time Off (PTO)
  • Company paid holidays
The duties and responsibilities described above are essential functions of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
*This position is not eligible for sponsorship of work visas.

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