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Mobile Workforce Management Jobs (NOW HIRING)

Sonsoft Inc

CGI PragmaCAD Engineering

Baltimore, MD

Minimum 7 years of IT experience with at least 4 years of experience in CGI's PragmaCAD mobile workforce management product support Strong knowledge of CGI PragmaCAD technology, architecture and ...

Sonsoft Inc

CGI PragmaCAD Engineering

Baltimore, MD

Strong Knowledge on enterprise asset, work and mobile workforce management business processes. * Participate in Business Process discussion and provide the expertise in making informed decisions ...

Sonsoft Inc

CGI PragmaCAD Engineering

Baltimore, MD

Strong Knowledge on enterprise asset, work and mobile workforce management business processes. * Participate in Business Process discussion and provide the expertise in making informed decisions ...

Shoptalk

VP, Product Management, Services

Sunnyvale, CA · On-site

$220 - $330/hr

Job Title : VP, Product Management, Services The VP of Product Management for the Services vertical ... Mobile workforce tools * Team scheduling * AI‑powered business automation * Embedded lending and ...

Fiserv, Inc.

VP, Product Management, Services

Sunnyvale, CA · On-site

$220K - $330K/yr

Job Title VP, Product Management, Services The VP of Product Management for the Services vertical ... Mobile workforce tools * Team scheduling * AI-powered business automation * Embedded lending and ...

Monitise

VP, Product Management, Services

Sunnyvale, CA

$220K - $330K/yr

Job Title VP, Product Management, Services The VP of Product Management for the Services vertical ... Mobile workforce tools * Team scheduling * AI-powered business automation * Embedded lending and ...

LHH US

Accounting Clerk

Columbus, OH

$20 - $24/hr

Familiarity with mobile workforce management or timekeeping systems preferred * Strong attention to detail and accuracy * Proficiency in Microsoft Excel and other standard business applications

LHH US

Accounting Clerk

Columbus, OH

$20 - $24/hr

Familiarity with mobile workforce management or timekeeping systems preferred * Strong attention to detail and accuracy * Proficiency in Microsoft Excel and other standard business applications

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Showing results 21-40

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Mobile Workforce Management information

See salary details

$25K

$76.4K

$162K

How much do mobile workforce management jobs pay per year?

As of Aug 16, 2026, the average yearly pay for mobile workforce management in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in mobile workforce management, and why are they important?

Thriving in Mobile Workforce Management requires expertise in logistics, scheduling, resource allocation, and a solid understanding of mobile operations, often supported by a background in business administration or operations management. Familiarity with workforce management software, GPS tracking systems, and mobile communication platforms is typically necessary. Strong organizational skills, problem-solving abilities, and effective communication help leaders coordinate teams and adapt to changing field conditions. These competencies are crucial for optimizing productivity, reducing operational costs, and ensuring seamless service delivery across distributed teams.

What is mobile workforce management?

Mobile workforce management refers to the processes and technologies used to manage employees who work outside of a traditional office setting, such as field service workers, sales representatives, or delivery personnel. It involves scheduling, tracking, and communicating with workers via mobile devices to ensure efficiency, productivity, and accountability. Mobile workforce management solutions often include features like GPS tracking, task assignment, timekeeping, and real-time reporting, helping organizations optimize their remote teams and improve customer service.

How does a mobile workforce management professional typically collaborate with field teams and office staff to ensure smooth operations?

Mobile Workforce Management professionals act as key liaisons between field staff and office teams. They use specialized software to assign jobs, track progress in real time, and resolve logistics issues as they arise. Regular communication—often through mobile apps or cloud-based platforms—ensures that field teams have up-to-date information and can report back quickly. This role requires strong coordination skills and the ability to adapt to schedule changes or urgent requests, making teamwork and effective communication essential for successful daily operations.

What is the difference between Mobile Workforce Management vs Field Service Technician?

AspectMobile Workforce ManagementField Service Technician
CredentialsTypically requires knowledge of workforce management software, certifications in logistics or operationsTechnical certifications, trade licenses, and technical training
Work EnvironmentOffice-based with field operations, using software tools to coordinate teamsOn-site at customer locations performing technical tasks
Employer & IndustryLogistics, transportation, utilities, and service companiesTelecom, HVAC, appliance repair, and maintenance services

Mobile Workforce Management involves coordinating and optimizing field teams using software tools, focusing on planning and logistics. Field Service Technicians perform hands-on technical work at customer sites. While both roles are essential in service industries, the former emphasizes management and coordination, whereas the latter focuses on technical execution.

More about Mobile Workforce Management jobs

What cities are hiring for Mobile Workforce Management jobs?

Cities with the most Mobile Workforce Management job openings:

What are the most commonly searched types of Workforce Management jobs?

The most popular types of Workforce Management jobs are:

What states have the most Mobile Workforce Management jobs?

States with the most job openings for Mobile Workforce Management jobs include:

What job categories do people searching Mobile Workforce Management jobs look for?

The top searched job categories for Mobile Workforce Management jobs are:

Mobile Workforce Management jobs near you
Infographic showing various Mobile Workforce Management job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $76,417 per year, or $36.7 per hour.

Workforce Management Administrator

Customer Operations

Charlotte, NC

Full-time

Re-posted 3 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Interested in driving operational efficiency through strategic scheduling and reporting? As a Workforce Management Admin at Spectrum, you will oversee scheduling, reporting and auditing functions to ensure optimal staffing and adherence standards. Your attention to detail and communication skills will help identify opportunities for improvement at individual, team and center levels, directly supporting Spectrum’s commitment to service excellence.


How You’ll Make an Impact

  • Utilize scheduling software to adjust center resources, ensuring proper shift coverage in response to changes in call volume, service activity or resource availability
  • Assist with managing overtime and voluntary time off to optimize staffing levels
  • Optimize break and lunch schedules for efficient center staffing
  • Monitor real-time adherence and call statistics, communicating with supervisors to manage on-phone and off-phone activity throughout the day
  • Track and enter real-time exceptions such as sick calls, tardiness and meetings into workforce management systems
  • Manage benefit time accrual accounts, establish thresholds and plan for both scheduled and unscheduled absences
  • Audit and maintain data integrity within workforce management and related databases
  • Monitor call volume and statistics to ensure scheduling and service level metrics are met
  • Liaise with staff regarding workforce management practices and initiatives, updating leadership on staffing issues, performance measures and call statistics
  • Provide input on forecast projections and staffing requirements

Working Conditions

  • Office environment with 24-hour service capability

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in communications, business or related field, or equivalent experience

Experience

  • 2+ years of workforce management scheduling and forecasting software experience
  • 2+ years of inbound contact center environment experience

Skills

  • Ability to read, write, speak and understand English
  • Data analysis and interpretation skills
  • Clear oral and written communication with all levels of management and personnel
  • Ability to handle multiple projects and maintain confidentiality
  • Decision-making and problem-solving under pressure
  • Effective prioritization and organizational skills
  • Initiative and judgment to accomplish job duties
  • Proficiency with personal computers and software applications such as word processing and spreadsheets
  • Ability to work independently and collaboratively to resolve problems and handle requests
  • Experience with scheduling and workforce management software such as Aspect eWorkforce Management and Real Time Adherence software
  • Knowledge of cable television products and services

Preferred Qualifications

Experience

  • Multi-channel contact center management experience

#LI-JK4
CWF370 2026-72602 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in communications, business or related field, or equivalent experience

Experience

  • 2+ years of workforce management scheduling and forecasting software experience
  • 2+ years of inbound contact center environment experience

Skills

  • Ability to read, write, speak and understand English
  • Data analysis and interpretation skills
  • Clear oral and written communication with all levels of management and personnel
  • Ability to handle multiple projects and maintain confidentiality
  • Decision-making and problem-solving under pressure
  • Effective prioritization and organizational skills
  • Initiative and judgment to accomplish job duties
  • Proficiency with personal computers and software applications such as word processing and spreadsheets
  • Ability to work independently and collaboratively to resolve problems and handle requests
  • Experience with scheduling and workforce management software such as Aspect eWorkforce Management and Real Time Adherence software
  • Knowledge of cable television products and services

Preferred Qualifications

Experience

  • Multi-channel contact center management experience
Employment Type: Full Time

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