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Microsoft Support Jobs (NOW HIRING)

Coretek Services

Microsoft Support Administrator

The Microsoft Support Administrator is a valued member of the Coretek NOC team responsible for providing 24x7 Level 2 support for client environments. Coretek is seeking a Microsoft Support ...

Microsoft

Senior Software Engineer

Redmond, WA · On-site

$137K - $180K/yr

Within this context, the Support Experience Group (SXG) organization is at the forefront of transforming Microsoft's support ecosystem through AI-first innovation. Our mission is to build intelligent ...

Microsoft

Sr Software Engineer

Redmond, WA · On-site

$137K - $180K/yr

Within this context, the Support Experience (SXG) organization is at the forefront of transforming Microsoft's support ecosystem through AI-first innovation. Our mission is to build intelligent ...

Palnar

Sr. Microsoft 365 Engineer

Holmdel, NJ · On-site

$116K - $160K/yr

As a Senior Microsoft 365 Engineer / Collaboration Engineer, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities. You have:

SyrenCloud LLC

Microsoft Fabric Architect

Raritan, NJ · On-site

$65 - $84.75/hr

We are looking for a Senior Microsoft Fabric Data Architect with strong expertise in Microsoft Fabric, Azure Data Platform, and Databricks to design and implement enterprise-scale data solutions. The ...

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Microsoft Support information

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How much do microsoft support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for microsoft support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Microsoft Support vs Help Desk Technician?

AspectMicrosoft SupportHelp Desk Technician
Required CredentialsCertifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+ or similar entry-level certifications
Work EnvironmentCorporate, technical support centers, remote support for Microsoft productsIT departments, user support in various industries, on-site or remote
Employer & Industry UsagePrimarily in tech companies, Microsoft partners, and enterprise environmentsBroadly in various industries, including healthcare, education, and business

Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.

What is a Microsoft support job description?

A Microsoft support job involves assisting customers with technical issues related to Microsoft products and services, such as Windows, Office, or Azure. Support specialists troubleshoot problems, provide solutions, and may use remote tools or knowledge bases; strong communication skills and technical knowledge are essential. Certifications like Microsoft Certified: Support Technician can be beneficial.

How difficult is it to get hired at Microsoft?

Getting hired as a Microsoft Support professional can be competitive, often requiring relevant technical skills, certifications, and experience in customer service or IT support. The hiring process typically involves multiple interview rounds, technical assessments, and demonstrating problem-solving abilities. Strong communication skills and familiarity with Microsoft products are also important for success.

What are the key skills and qualifications needed to thrive as a Microsoft Support Specialist, and why are they important?

To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.

What is the easiest WFH job to get hired at?

For a Microsoft Support role, entry-level remote positions often require basic technical knowledge, good communication skills, and familiarity with support tools like ticketing systems. These jobs typically have straightforward application processes and may not require extensive experience or certifications, making them accessible for beginners seeking work-from-home opportunities.

What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?

Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.

What is Microsoft Support?

Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.

Can I work from home for Microsoft?

Microsoft Support roles often offer remote work options, especially for customer service and technical support positions. Eligibility for remote work depends on the specific role, team, and location, and may require familiarity with remote collaboration tools and a suitable home office setup.
More about Microsoft Support jobs
What cities are hiring for Microsoft Support jobs? Cities with the most Microsoft Support job openings:
What states have the most Microsoft Support jobs? States with the most job openings for Microsoft Support jobs include:
What job categories do people searching Microsoft Support jobs look for? The top searched job categories for Microsoft Support jobs are:
Microsoft Support jobs near you
Infographic showing various Microsoft Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Microsoft Support Specialist

Microsoft Support Specialist

Accurate Personnel LLC

Houston, TX

$35/hr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Job description

HIRING IMMEDIATELY: MICROSOFT SUPPORT SPECIALIST IN HOUSTON, TX
Accurate Personnel is hiring immediately for a MIcrosoft Support Specialist to join our team in Houston, Texas. This individual will be responsible for supporting our growing Microsoft business and provide operational and technical continuity across customer environments. The ideal candidate will possess experience in Microsoft Partner Center, experience opening and managing Microsoft support tickets, and more listed below. Apply online and kickstart your career today!

Pay, Schedule, and Location
  • $35/hour
  • Excellent benefits package, including medical, dental, and vision
  • 8am-5pm
  • Located in Houston, Texas

Duties and Responsibilities
  • Open, manage, and escalate Microsoft support tickets (CSP, licensing, technical)
  • Manage, support, and update Microsoft licenses and renewals (M365, Azure)
  • Provide support for CSP and managed services customers
  • Coordinate with Microsoft support teams for escalation and resolution
  • Organize and host Quarterly Business Review customer meetings
  • Translate customer issues into Microsoft support cases

Requirements and Qualifications
  • Experience in Microsoft Partner Center
  • Experience opening and managing Microsoft support tickets
  • Strong knowledge of Microsoft 365 and managed services environments
  • Strong communication and documentation skills
  • Background with Microsoft-focused MSP or CSP (preferred)

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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

(HTB)