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Microsoft Support Jobs (NOW HIRING)

VDart, Inc.

SharePoint Administrator

Juno Beach, FL · On-site

Support Microsoft 365 collaboration tools that integrate with SharePoint, including Teams, OneDrive, and Outlook. * Assist with SharePoint governance activities, including site naming standards ...

Essnova Solutions, Inc.

Microsoft SME

Washington, DC · On-site

Microsoft SMEAbout Essnova Solutions Essnova Solutions is seeking a Microsoft Subject Matter Expert (SME) to support enterprise endpoint engineering, Microsoft ecosystem administration, cloud ...

Staffingine LLC

AI Solution Architect

Bellevue, WA · On-site

$71 - $93.75/hr

Work closely with the Microsoft sales field partners CSAs services operations customer success teams to help drive overall success for the System Integrator Partners and Microsoft * Support partners ...

Essnova Solutions, Inc.

Microsoft SME

Washington, DC · On-site

Microsoft SME About Essnova Solutions Essnova Solutions is seeking a Microsoft Subject Matter Expert (SME) to support enterprise endpoint engineering, Microsoft ecosystem administration, cloud ...

Essnova Solutions, Inc.

Microsoft SME

Washington, DC · On-site

Microsoft SMEAbout Essnova Solutions Essnova Solutions is seeking a Microsoft Subject Matter Expert (SME) to support enterprise endpoint engineering, Microsoft ecosystem administration, cloud ...

Walbridge

IT Systems Analyst II

Detroit, MI · On-site

Microsoft 365 Management: Manage and support Microsoft 365 services, user accounts, permissions, licenses, groups, and distribution lists. Monitor system performance, service health, and incident ...

IKO North America

Microsoft Developer

Agawam, MA · On-site

... • Support integrations using OData, REST APIs, and Data Management Framework (DMF). • Develop extensions following Microsoft best practices (no over-layering). • Integrate Power Platform ...

Walbridge

IT Systems Analyst II

Detroit, MI · On-site

The Opportunity We have an exciting opportunity for a skilled Microsoft 365 Administrator to join Walbridge as an IT Systems Analyst II. You will manage and support our Microsoft 365 environment ...

Apex Informatics

Microsoft 365 Developer

Ocoee, FL · On-site

Title: Microsoft 365 Developer Location: Ocoee, FL Duties and Responsibilities * Assist in the ... Support senior developers in implementing approved CoPilot 365 features * Participate in ...

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Microsoft Support information

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How much do microsoft support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for microsoft support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Microsoft Support vs Help Desk Technician?

AspectMicrosoft SupportHelp Desk Technician
Required CredentialsCertifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+ or similar entry-level certifications
Work EnvironmentCorporate, technical support centers, remote support for Microsoft productsIT departments, user support in various industries, on-site or remote
Employer & Industry UsagePrimarily in tech companies, Microsoft partners, and enterprise environmentsBroadly in various industries, including healthcare, education, and business

Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.

What is a Microsoft support job description?

A Microsoft support job involves assisting customers with technical issues related to Microsoft products and services, such as Windows, Office, or Azure. Support specialists troubleshoot problems, provide solutions, and may use remote tools or knowledge bases; strong communication skills and technical knowledge are essential. Certifications like Microsoft Certified: Support Technician can be beneficial.

How difficult is it to get hired at Microsoft?

Getting hired as a Microsoft Support professional can be competitive, often requiring relevant technical skills, certifications, and experience in customer service or IT support. The hiring process typically involves multiple interview rounds, technical assessments, and demonstrating problem-solving abilities. Strong communication skills and familiarity with Microsoft products are also important for success.

What are the key skills and qualifications needed to thrive as a Microsoft Support Specialist, and why are they important?

To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.

What is the easiest WFH job to get hired at?

For a Microsoft Support role, entry-level remote positions often require basic technical knowledge, good communication skills, and familiarity with support tools like ticketing systems. These jobs typically have straightforward application processes and may not require extensive experience or certifications, making them accessible for beginners seeking work-from-home opportunities.

What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?

Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.

What is Microsoft Support?

Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.

Can I work from home for Microsoft?

Microsoft Support roles often offer remote work options, especially for customer service and technical support positions. Eligibility for remote work depends on the specific role, team, and location, and may require familiarity with remote collaboration tools and a suitable home office setup.
More about Microsoft Support jobs
What cities are hiring for Microsoft Support jobs? Cities with the most Microsoft Support job openings:
What states have the most Microsoft Support jobs? States with the most job openings for Microsoft Support jobs include:
What job categories do people searching Microsoft Support jobs look for? The top searched job categories for Microsoft Support jobs are:
Microsoft Support jobs near you
Infographic showing various Microsoft Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
SharePoint Administrator (remote)

SharePoint Administrator (remote)

Vitaver & Associates, Inc.

North Palm Beach, FL • Remote

Full-time

Posted 7 days ago

Job description

14693 – SharePoint Administrator (remote) – Juno Beach, FL
Start Date: ASAP
Type: Temporary Project
Estimated Duration: 12 months with possible extensions
Work Setting: Remote
Required:
• Experience with SharePoint Online site administration, including sites, lists, libraries, pages, and permissions;
• Experience with Microsoft 365 collaboration tools, including Teams, OneDrive, Outlook, Word, and Excel;
• Experience with user access management, permission changes, and group membership updates;
• Experience with document library and content organization, including metadata, views, and retention practices;
• Experience with troubleshooting SharePoint-related issues (access problems, document syncing, broken links, site navigation);
Preferred:
• Experience with SharePoint governance, including site naming standards, permission models, and content ownership tracking;
• Experience with testing, updates, and small enhancement projects related to SharePoint and Microsoft 365;
• Associate's or bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field;
Responsibilities:
• Administer and maintain SharePoint Online sites, lists, libraries, pages, and permissions;
• Create, update, and manage SharePoint sites and document libraries based on business requirements;
• Support user access requests, permission changes, group membership updates, and basic security reviews;
• Provide first-level troubleshooting for SharePoint-related issues, including access problems, document syncing, and site navigation;
• Support Microsoft 365 collaboration tools that integrate with SharePoint, including Teams, OneDrive, and Outlook;
• Assist with SharePoint governance activities and document common processes, user instructions, and administrative procedures;
• Escalate complex technical issues to senior administrators, Microsoft support, or other IT teams as needed;
Why apply?
• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple projects extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client’s site