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Microsoft Support Jobs in Spokane, WA (NOW HIRING)

Best Buy

Retail Sales Specialist - Microsoft

Spokane, WA · On-site

$34K - $40K/yr

Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals * Use skills learned from training to engage with ...

K2 Staffing, LLC

IT Support Engineer - (MSP)

Spokane, WA · On-site

$35 - $45/hr

Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings ... Manage Microsoft Exchange Server * Telephone solutions * Monitors alert systems and take ...

K2 Staffing

IT Support Engineer - (MSP)

Spokane, WA · On-site

Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings ... Manage Microsoft Exchange Server * Telephone solutions * Monitors alert systems and take ...

Techmate

IT Support - 12 month contract

Spokane, WA · On-site

$35/hr

Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc. * Provide timely and efficient executive-level support. * Provide technical support on ...

SPHERION SPOKANE

Be Seen First

Computer & Network Support Technician

Spokane, WA · On-site

$20 - $30/hr

Strong knowledge of Windows/Mac OS, Microsoft 365, and server virtualization. Networking Expertise ... technical support or network administration role. Relevant certifications (e.g., CompTIA A ...

NEFCO

Senior IT Support & Network Analyst

Spokane, WA · On-site

$33 - $38/hr

Support key business software including the Microsoft Office suite, Epicor Eclipse, and Adobe Products. * Mentor and assist Tier 1 technicians with challenging issues to foster team skill development ...

NEFCO

Senior IT Support & Network Analyst

Spokane, WA · On-site

$33 - $38/hr

Support key business software including the Microsoft Office suite, Epicor Eclipse, and Adobe Products. * Mentor and assist Tier 1 technicians with challenging issues to foster team skill development ...

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How much do microsoft support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for microsoft support in Spokane, WA is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.67 per hour, depending on experience, location, and employer.

What is Microsoft Support?

Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.

What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?

To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.

What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?

Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.

What is the difference between Microsoft Support vs Help Desk Technician?

AspectMicrosoft SupportHelp Desk Technician
Required CredentialsCertifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+ or similar entry-level certifications
Work EnvironmentCorporate, technical support centers, remote support for Microsoft productsIT departments, user support in various industries, on-site or remote
Employer & Industry UsagePrimarily in tech companies, Microsoft partners, and enterprise environmentsBroadly in various industries, including healthcare, education, and business

Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.

Does Microsoft Support have a paid support service?

Microsoft Support offers both free and paid support options for customers. Paid support services, such as Microsoft Unified Support and Premier Support, provide additional resources, dedicated account managers, and faster response times for enterprise clients and organizations. Job seekers in Microsoft Support roles may assist with these paid services depending on the support plan and customer needs.

What are popular job titles related to Microsoft Support jobs in Spokane, WA?

For Microsoft Support jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Microsoft Support jobs in Spokane, WA look for?

The top searched job categories for Microsoft Support jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Microsoft Support jobs?

Cities near Spokane, WA with the most Microsoft Support job openings:

Microsoft Support jobs near you
Infographic showing various Microsoft Support job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,101 per year, or $18.8 per hour.

Retail Sales Specialist - Microsoft

Spokane, WA • On-site

Best Buy
Retail • 10K+ employees

6.8

Company rating: 6.8 out of 10

Based on 1,789 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

People enjoy working here

Recommended by students

Respectful managers

Learn more about Best Buyexternal

$34K - $40K/yr

Full-time, Part-time

Retirement, PTO

Posted 9 days ago

Job description

As a Retail Sales Specialist for our Microsoft products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development. In this role, you’ll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions.
What you’ll do
  • Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
  • Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
  • Use available tools to stay current on promotional initiatives and help drive profitable growth
  • Generate future opportunities by discovering customers’ current and long-term tech needs
  • Embrace our learning culture to continuously improve existing skills while acquiring new ones
  • Maintain specified department merchandising and organization
Basic qualifications
  • Must be at least 18 years old
  • 1 year of experience in sales, customer service or related field
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
  • Prior experience serving as a specialist in premium, luxury or complex technology solutions
  • 1 year of experience working with consumer electronics products and services
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

View All BEST BUY Jobs

What Best Buy employees say

Pay

Benefits

Hours and flexibility

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