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Microsoft Support Jobs in Arizona (NOW HIRING)

Microsoft

Critical Environment Support Assistant

Phoenix, AZ · On-site

$16 - $21/hr

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Support Assistant, you will perform a key role in delivering the core ...

PrePass

Microsoft 365 Administrator

Phoenix, AZ · On-site

This means making bold decisions and building systems that support not only fleets but the broader ... You will also administer our Microsoft 365 Copilot deployment -- license allocation, adoption ...

PrePass

Microsoft 365 Administrator

Phoenix, AZ · On-site

This means making bold decisions and building systems that support not only fleets but the broader ... You will also administer our Microsoft 365 Copilot deployment - license allocation, adoption ...

PrePass

Microsoft 365 Administrator

Phoenix, AZ

This means making bold decisions and building systems that support not only fleets but the broader ... You will also administer our Microsoft 365 Copilot deployment - license allocation, adoption ...

Deloitte

Microsoft D365 F&O Consultant

Gilbert, AZ

... support across various industries. If you're seeking an exciting career with plenty of ... Microsoft D365 F&O and Infor. We're here to help transform finance and supply-chain processes ...

New

Deloitte

Microsoft D365 F&O Consultant

Tempe, AZ

... support across various industries. If you're seeking an exciting career with plenty of ... Microsoft D365 F&O and Infor. We're here to help transform finance and supply-chain processes ...

New

Microsoft

Senior Data Center Metro Director

Phoenix, AZ · On-site

$105K - $143K/yr

Overview As the Microsoft Senior Data Center Metro Director , you will drive the delivery of world-class support services across your campus. You will interact and maintain relationships with various ...

Microsoft

Data Center Program Manager

Phoenix, AZ · On-site

$118K - $186K/yr

Overview As a Microsoft Data Center Program Manager (DCPM) , you will perform troubleshooting for ... Support budget objectives by managing costs responsibly and helping maintain spending within ...

Purview Infotech

Microsoft Purview Architect

Phoenix, AZ · On-site

$82K - $110K/yr

Develop custom policy configurations and detection logic when supported by the platform. * Integrate Purview controls with broader Microsoft Security and AI ecosystems. Validation & Optimization

New

Microsoft

Logistics Technician - PHX East

Phoenix, AZ · On-site

$18.75 - $23.75/hr

Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. Ensures DBD serial number matches with database. Supports ...

Microsoft

Data Center Program Manager

Goodyear, AZ · On-site

$118K - $186K/yr

Overview As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshooting for ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

Microsoft

Data Center Program Manager

Goodyear, AZ · On-site

$118K - $186K/yr

Overview As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshooting for ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

Microsoft

IT Operations Manager

Phoenix, AZ · On-site

$137K - $225K/yr

Overview As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

New

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Microsoft Support information

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How much do microsoft support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for microsoft support in Arizona is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is Microsoft Support?

Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.

What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?

To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.

What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?

Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.

What is the difference between Microsoft Support vs Help Desk Technician?

AspectMicrosoft SupportHelp Desk Technician
Required CredentialsCertifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+ or similar entry-level certifications
Work EnvironmentCorporate, technical support centers, remote support for Microsoft productsIT departments, user support in various industries, on-site or remote
Employer & Industry UsagePrimarily in tech companies, Microsoft partners, and enterprise environmentsBroadly in various industries, including healthcare, education, and business

Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.

Does Microsoft Support have a paid support service?

Microsoft Support offers both free and paid support options for customers. Paid support services, such as Microsoft Unified Support and Premier Support, provide additional resources, dedicated account managers, and faster response times for enterprise clients and organizations. Job seekers in Microsoft Support roles may assist with these paid services depending on the support plan and customer needs.

What are popular job titles related to Microsoft Support jobs in Arizona?

For Microsoft Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Microsoft Support jobs in Arizona look for?

The top searched job categories for Microsoft Support jobs in Arizona are:

Microsoft Support jobs near you
Infographic showing various Microsoft Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,037 per year, or $17.3 per hour.

IT Director- Microsoft 365 Collaboration & Productivity

Honeywell International, Inc.

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 543 rated manufacturers

Job description


The Director of Microsoft 365 Collaboration & Productivity is responsible for the strategy, delivery, governance, and operations of the organization's Microsoft 365 collaboration and productivity services. This role owns the day to day, and strategic management of the Microsoft 365 tenant workloads related to messaging, collaboration, content, and productivity, excluding identity, security platforms, compliance tooling, and endpoint management.
The Director ensures Microsoft 365 services are reliable, scalable, user focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain ownership of their respective platforms.
Responsibilities
In Scope Platforms & Services
This role owns strategy and operations for:
  • Microsoft 365 service configuration and Feature enhancements for both Commercial and Government tenants
  • Exchange Online (email, calendaring, mail flow operations)
  • Microsoft Teams (chat, meetings, collaboration, voice if applicable)
  • SharePoint Online (sites, content services, information architecture)
  • OneDrive for Business (users backups, Geo restrictions, and Geo data storage)
  • Microsoft 365 Apps (desktop and web productivity applications)
  • Power Platform tenant governance (Power Apps, Power Automate, Power BI - non-security aspects)
  • Copilot adoption and governance (adoption and Evangelizing usage)

Key Responsibilities
Microsoft 365 Strategy & Roadmap
  • Define and execute the Microsoft 365 collaboration and productivity roadmap aligned with business priorities.
  • Drive adoption of modern collaboration patterns and productivity best practices.
  • Evaluate new Microsoft 365 features and services for business value and usability.

Platform Ownership & Operations
  • Own the operational health, availability, and performance of collaboration workloads.
  • Lead configuration, lifecycle management, and service optimization for:
  • Exchange Online
  • Teams
  • SharePoint Online
  • OneDrive
  • Oversee tenant level configuration related to usability, sharing models, and collaboration standards (in alignment with Security and Identity teams).

Governance & User Experience
  • Establish governance models for:
  • Teams creation and lifecycle
  • SharePoint site provisioning and ownership
  • Content organization and collaboration standards
  • Balance governance with ease of use and productivity.
  • Champion user experience improvements and simplification of collaboration tools.

Adoption, Change & Enablement
  • Lead Microsoft 365 adoption initiatives and change management efforts.
  • Partner with Communications, HR, and Business Units to drive usage and value.
  • Ensure end user training materials, guidance, and self user training materials, guidance, and self service resources are available and current.

Cross Functional Collaboration
  • Partner closely with:
  • Identity teams for authentication and access dependencies
  • Security and Compliance teams for policy alignment and platform integrations
  • Endpoint/Intune teams for client and device alignment
  • Serve as the primary escalation point for Microsoft 365 collaboration platform issues.

Leadership & Vendor Management
  • Lead Microsoft 365 engineering, administration, and support teams.
  • Manage Microsoft support engagements and third party vendors related to collaboration services.
  • Provide executive level reporting on service health, adoption, and roadmap progress.

Financial & License Management
  • Own Microsoft 365 collaboration licensing strategy and cost optimization.
  • Forecast demand and manage budgets related to productivity services.
  • Drive license efficiency and usage transparency.

Qualifications
YOU MUST HAVE
  • 10+ years of IT experience, with 5+ years leading enterprise Microsoft 365 environments
  • Experience working with GCC high and knowledge of federal regulations
  • Deep expertise in:
    • Exchange Online
    • Microsoft Teams
    • SharePoint Online and OneDrive
    • Microsoft 365 Apps
  • Proven experience operating largescale collaboration platforms
  • Strong background in:
    • SaaS operations
    • Platform governance
    • User adoption and change management
  • Experience leading technical teams and influencing senior stakeholders
  • Ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.

WE VALUE
  • Microsoft 365 or Collaboration focused certifications
  • Experience supporting hybrid or remote workforces
  • Experience with tenant consolidation or largescale M365 migrations
  • Familiarity with enterprise IT service management (ITSM) practices

US CITIZEN REQUIREMENT
Must be a US Citizen due to contractual requirements
About us:
Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused execution.
Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere else.
Focusing on our customers, investing in innovation, and building a culture of accountability and performance is how we're shaping what comes next.
Every horizon. Every mission. Every day.
Benefits:
Beyond a performance-driven salary, you'll work alongside dedicated experts on technology that's advancing aviation. As a Honeywell Aerospace employee, you're eligible for a comprehensive benefits package that includes:
  • Employer-subsidized medical, dental, vision and life insurance
  • Short-term and long-term disability coverage
  • 401(k) match, flexible spending accounts and health savings accounts
  • Employee assistance program and educational assistance
  • Parental leave and 12 paid holidays
  • Paid time off for vacation, personal and sick time

Explore your benefits: https://honeywellaerospacebenefits.com/
POSTING TIMELINE
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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