Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup ...
Overview As the Microsoft Senior Data Center Campus Director , you will drive the delivery of world-class support services across your campus. You will interact and maintain relationships with ...
Overview As the Microsoft Senior Data Center Campus Director , you will drive the delivery of world-class support services across your campus. You will interact and maintain relationships with ...
Logistics Technician
Phoenix, AZ · On-site
$18.75 - $23.75/hr
Communicates across Data Center teams (e.g., Site Services, Critical Environment, Facility Management, Security, Vendors, Safety, Supply Chain), and supports Microsoft and non-Microsoft gear ...
Logistics Technician
Phoenix, AZ · On-site
$18.75 - $23.75/hr
Communicates across Data Center teams (e.g., Site Services, Critical Environment, Facility Management, Security, Vendors, Safety, Supply Chain), and supports Microsoft and non-Microsoft gear ...
Data Center Program Manager
Goodyear, AZ · On-site
$118K - $186K/yr
Overview As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshooting for ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Data Center Program Manager
Goodyear, AZ · On-site
$118K - $186K/yr
Overview As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshooting for ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Overview Microsoft's Cloud Operations & Innovation (CO+I) organization is the engine that powers ... Build collaborative working relationships with customers to support effective communication and ...
Overview Microsoft's Cloud Operations & Innovation (CO+I) organization is the engine that powers ... Build collaborative working relationships with customers to support effective communication and ...
Critical Environment Operations Manager
Goodyear, AZ · On-site
$168K - $253K/yr
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services * Oversee the day-to-day operations and maintenance of mechanical and electrical ...
Critical Environment Operations Manager
Goodyear, AZ · On-site
$168K - $253K/yr
Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services * Oversee the day-to-day operations and maintenance of mechanical and electrical ...
Data Center Program Manager
Phoenix, AZ · On-site
$118K - $186K/yr
Overview As a Microsoft Data Center Program Manager (DCPM) , you will perform troubleshooting for ... Support budget objectives by managing costs responsibly and helping maintain spending within ...
Data Center Program Manager
Phoenix, AZ · On-site
$118K - $186K/yr
Overview As a Microsoft Data Center Program Manager (DCPM) , you will perform troubleshooting for ... Support budget objectives by managing costs responsibly and helping maintain spending within ...
Data Center Program Manager
Goodyear, AZ · On-site
$118K - $186K/yr
Overview As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshooting for ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Data Center Program Manager
Goodyear, AZ · On-site
$118K - $186K/yr
Overview As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshooting for ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Desktop Support Engineer
Tolleson, AZ · On-site
Advanced knowledge of Microsoft Office suite of applications • Support of End User for video conferencing units. * Support of mobile device Duties & Responsibilities: * Provide support on Client ...
Desktop Support Engineer
Tolleson, AZ · On-site
Advanced knowledge of Microsoft Office suite of applications • Support of End User for video conferencing units. * Support of mobile device Duties & Responsibilities: * Provide support on Client ...
Document Controller
Phoenix, AZ · On-site
$102K - $169K/yr
Overview Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I ... Relocation support will not be provided, and successful candidates must relocate or reside within ...
Document Controller
Phoenix, AZ · On-site
$102K - $169K/yr
Overview Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I ... Relocation support will not be provided, and successful candidates must relocate or reside within ...
Microsoft 365 Administrator
Phoenix, AZ · On-site
Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), and related security features * Manage user identities, licensing ...
Microsoft 365 Administrator
Phoenix, AZ · On-site
Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), and related security features * Manage user identities, licensing ...
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... Participate in on-call DRI rotation to support physical security systems. * Assess data related to ...
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... Participate in on-call DRI rotation to support physical security systems. * Assess data related to ...
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... Support delivery of the Datacenter's Emergency Preparedness and Response plans and act as an ...
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... Support delivery of the Datacenter's Emergency Preparedness and Response plans and act as an ...
Datacenter Delivery Metro Lead
Phoenix, AZ · On-site
$165K - $303K/yr
Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is ... Analyzes and recommends innovative delivery options utilizing best practices and trends, supports ...
Datacenter Delivery Metro Lead
Phoenix, AZ · On-site
$165K - $303K/yr
Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is ... Analyzes and recommends innovative delivery options utilizing best practices and trends, supports ...
In alignment with our Microsoft values, we are committed to cultivating an inclusive work ... Support delivery of the Datacenter's Emergency Preparedness and Response plans and act as an ...
In alignment with our Microsoft values, we are committed to cultivating an inclusive work ... Support delivery of the Datacenter's Emergency Preparedness and Response plans and act as an ...
Overview As a Microsoft Senior Data Center Technician - Night Shift (DCT), you will demonstrate ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Overview As a Microsoft Senior Data Center Technician - Night Shift (DCT), you will demonstrate ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Overview Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud ... Our foundation is built upon and managed by a team of subject matter specialists working to support ...
Overview Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud ... Our foundation is built upon and managed by a team of subject matter specialists working to support ...
Microsoft Word Tutor
Mesa, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Mesa, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Support information
See Arizona salary details
$10.98 - $12.20
1% of jobs
$12.20 - $13.42
4% of jobs
$14.38 is the 25th percentile. Wages below this are outliers.
$13.42 - $14.64
25% of jobs
$14.64 - $15.86
14% of jobs
The median wage is $16.33 / hr.
$15.86 - $17.09
14% of jobs
$17.09 - $18.31
10% of jobs
$18.92 is the 75th percentile. Wages above this are outliers.
$18.31 - $19.53
13% of jobs
$19.53 - $20.75
4% of jobs
$20.75 - $21.97
8% of jobs
$21.97 - $23.19
3% of jobs
$23.19 - $24.42
3% of jobs
$10
$17
$24
How much do microsoft support jobs pay per hour?
What is the difference between Microsoft Support vs Help Desk Technician?
| Aspect | Microsoft Support | Help Desk Technician |
|---|---|---|
| Required Credentials | Certifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+ | CompTIA A+ or similar entry-level certifications |
| Work Environment | Corporate, technical support centers, remote support for Microsoft products | IT departments, user support in various industries, on-site or remote |
| Employer & Industry Usage | Primarily in tech companies, Microsoft partners, and enterprise environments | Broadly in various industries, including healthcare, education, and business |
Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.
What are the key skills and qualifications needed to thrive as a Microsoft Support Specialist, and why are they important?
What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?
What is Microsoft Support?

Deloitte rating
8.1
Based on 91 frontline employees who took The Breakroom Quiz
58th of 150 rated financial services
Job description
Our Deloitte Cyber team helps organizations address evolving cybersecurity challenges across identity, access, and platform security. Join our team to deliver solutions that help clients strengthen resilience, modernize identity environments, and manage cyber risk with confidence.
Recruiting for this role ends on 12/31/2026.
Work you'll do
As a Senior Engineering Management Specialist on the Deloitte Cyber team, you will be responsible for:
- Assessing Microsoft Entra ID and Active Directory environments, including tenant configuration, hardening, identity governance and administration, multifactor authentication, single sign-on, conditional access, and identity provider migrations
- Architecting, designing, and implementing Active Directory and Microsoft Entra ID deployments, migrations, upgrades, domain consolidations, and domain migration activities
- Performing health checks, discovery, cleanup, and security assessments across Active Directory services, including Domain Name System, Dynamic Host Configuration Protocol, Group Policy, privileged groups, service accounts, and disaster recovery readiness
- Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup Language, OAuth, and OpenID Connect
- Advising clients on security operations, reporting, threat protection, troubleshooting, and post-implementation reviews for Microsoft identity platforms, including Microsoft Defender for Identity
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Deloitte Cyber helps clients build trust in digital environments by strengthening identity, access, and security capabilities across critical platforms. The team supports organizations in protecting users, securing access to data, and improving confidence in digital interactions.
Qualifications
Required:
- 4+ years of experience in technical consulting, client problem solving, and solution architecture for Microsoft identity platforms, including Active Directory and Microsoft Entra ID
- 4+ years of experience implementing and operating Microsoft Entra ID, including conditional access, single sign-on, multifactor authentication, Privileged Access Management, Privileged Identity Management, and application integrations
- 4+ years of experience implementing and operating Active Directory, including Active Directory Federation Services, domain cleanup, domain and forest recovery, Group Policy Objects, group Managed Service Accounts, security groups, trusts, and federation
- Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Master of Computer Applications
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- 3+ years of experience with identity and access management protocols, including WS-Federation, Security Assertion Markup Language, OpenID Connect, and OAuth
- 3+ years of experience implementing identity and access management security solutions for Microsoft Active Directory
- One or more certifications such as Microsoft SC-300, Certified Cloud Security Professional, Certificate of Cloud Security Knowledge, Certified Information Systems Security Professional, Cisco Certified Network Professional, Cisco Certified Network Associate, Microsoft Certified Solutions Expert, or Microsoft Certified Solutions Associate
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Qualifications:Our Deloitte Cyber team helps organizations address evolving cybersecurity challenges across identity, access, and platform security. Join our team to deliver solutions that help clients strengthen resilience, modernize identity environments, and manage cyber risk with confidence.
Recruiting for this role ends on 12/31/2026.
Work you'll do
As a Senior Engineering Management Specialist on the Deloitte Cyber team, you will be responsible for:
- Assessing Microsoft Entra ID and Active Directory environments, including tenant configuration, hardening, identity governance and administration, multifactor authentication, single sign-on, conditional access, and identity provider migrations
- Architecting, designing, and implementing Active Directory and Microsoft Entra ID deployments, migrations, upgrades, domain consolidations, and domain migration activities
- Performing health checks, discovery, cleanup, and security assessments across Active Directory services, including Domain Name System, Dynamic Host Configuration Protocol, Group Policy, privileged groups, service accounts, and disaster recovery readiness
- Supporting application and directory integrations across Microsoft Entra ID, Active Directory, Lightweight Directory Access Protocol environments, Azure B2B, Azure B2C, Security Assertion Markup Language, OAuth, and OpenID Connect
- Advising clients on security operations, reporting, threat protection, troubleshooting, and post-implementation reviews for Microsoft identity platforms, including Microsoft Defender for Identity
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Deloitte Cyber helps clients build trust in digital environments by strengthening identity, access, and security capabilities across critical platforms. The team supports organizations in protecting users, securing access to data, and improving confidence in digital interactions.
Qualifications
Required:
- 4+ years of experience in technical consulting, client problem solving, and solution architecture for Microsoft identity platforms, including Active Directory and Microsoft Entra ID
- 4+ years of experience implementing and operating Microsoft Entra ID, including conditional access, single sign-on, multifactor authentication, Privileged Access Management, Privileged Identity Management, and application integrations
- 4+ years of experience implementing and operating Active Directory, including Active Directory Federation Services, domain cleanup, domain and forest recovery, Group Policy Objects, group Managed Service Accounts, security groups, trusts, and federation
- Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Master of Computer Applications
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- 3+ years of experience with identity and access management protocols, including WS-Federation, Security Assertion Markup Language, OpenID Connect, and OAuth
- 3+ years of experience implementing identity and access management security solutions for Microsoft Active Directory
- One or more certifications such as Microsoft SC-300, Certified Cloud Security Professional, Certificate of Cloud Security Knowledge, Certified Information Systems Security Professional, Cisco Certified Network Professional, Cisco Certified Network Associate, Microsoft Certified Solutions Expert, or Microsoft Certified Solutions Associate
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Education:Bachelor's DegreeEmployment Type: