Microsoft 365 Administrator
Phoenix, AZ · On-site
Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), and related security features * Manage user identities, licensing ...
Microsoft 365 Administrator
Phoenix, AZ · On-site
Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), and related security features * Manage user identities, licensing ...
IT Operations Manager
Phoenix, AZ · On-site
$168K - $253K/yr
Overview As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
New
IT Operations Manager
Phoenix, AZ · On-site
$168K - $253K/yr
Overview As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
New
Microsoft IAM Engineer
Chandler, AZ · On-site
$75 - $115/hr
This role will also support cloud identity and access governance initiatives across Microsoft Azure environments, helping secure enterprise infrastructure, SaaS applications, and cloud-native ...
Microsoft IAM Engineer
Chandler, AZ · On-site
$75 - $115/hr
This role will also support cloud identity and access governance initiatives across Microsoft Azure environments, helping secure enterprise infrastructure, SaaS applications, and cloud-native ...
Microsoft Word Tutor
Mesa, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Mesa, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Overview As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Overview As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Microsoft Office Tutor
Tempe, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Tempe, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Glendale, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Glendale, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Data Center Technician
El Mirage, AZ · On-site
... supporting IT equipment or related technology Other Requirements: Ability to meet Microsoft ... customer and/or government security screening requirements are required for this role. These ...
Data Center Technician
El Mirage, AZ · On-site
... supporting IT equipment or related technology Other Requirements: Ability to meet Microsoft ... customer and/or government security screening requirements are required for this role. These ...
Microsoft Word Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Phoenix, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Scottsdale, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Scottsdale, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Chandler, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Chandler, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Chandler, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Chandler, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Tucson, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Tucson, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Tucson, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Tucson, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Scottsdale, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Scottsdale, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Gilbert, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Gilbert, AZ · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Mesa, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Mesa, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Glendale, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Glendale, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Gilbert, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Gilbert, AZ · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Support information
See Arizona salary details
$10.98 - $12.20
1% of jobs
$12.20 - $13.42
4% of jobs
$14.38 is the 25th percentile. Wages below this are outliers.
$13.42 - $14.64
25% of jobs
$14.64 - $15.86
14% of jobs
The median wage is $16.33 / hr.
$15.86 - $17.09
14% of jobs
$17.09 - $18.31
10% of jobs
$18.92 is the 75th percentile. Wages above this are outliers.
$18.31 - $19.53
13% of jobs
$19.53 - $20.75
4% of jobs
$20.75 - $21.97
8% of jobs
$21.97 - $23.19
3% of jobs
$23.19 - $24.42
3% of jobs
$10
$17
$24
How much do microsoft support jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for microsoft support in Arizona is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.
What is Microsoft Support?
Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.
What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?
To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.
What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?
Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.
What is the difference between Microsoft Support vs Help Desk Technician?
| Aspect | Microsoft Support | Help Desk Technician |
|---|---|---|
| Required Credentials | Certifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+ | CompTIA A+ or similar entry-level certifications |
| Work Environment | Corporate, technical support centers, remote support for Microsoft products | IT departments, user support in various industries, on-site or remote |
| Employer & Industry Usage | Primarily in tech companies, Microsoft partners, and enterprise environments | Broadly in various industries, including healthcare, education, and business |
Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.
Does Microsoft Support have a paid support service?
Microsoft Support offers both free and paid support options for customers. Paid support services, such as Microsoft Unified Support and Premier Support, provide additional resources, dedicated account managers, and faster response times for enterprise clients and organizations. Job seekers in Microsoft Support roles may assist with these paid services depending on the support plan and customer needs.
What are popular job titles related to Microsoft Support jobs in Arizona?
For Microsoft Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Microsoft Support jobs in Arizona look for?
The top searched job categories for Microsoft Support jobs in Arizona are:
Job description
Microsoft 365 Administrator / Copilot Studio & GenAI Specialist
Location: Phoenix, AZ (2 Days in a week)
Duration: Long Term Contact / Full Time
Job Summary
We are seeking an experienced Microsoft 365 Administrator with strong expertise in Copilot Studio, Generative AI, and SharePoint Administration to design, build, and manage agentic AI solutions across the Microsoft ecosystem. This role will be responsible for administering M365 services while developing intelligent agents and copilots that automate business processes and enhance user productivity.
Key ResponsibilitiesMicrosoft 365 Administration
- Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), and related security features
- Manage user identities, licensing, access policies, conditional access, and compliance configurations
- Monitor system health, performance, and security across the M365 tenant
- Implement and maintain governance, data protection, and compliance policies (DLP, retention, sensitivity labels)
SharePoint Administration
- Administer SharePoint Online sites, hubs, permissions, and content lifecycle
- Design and maintain information architecture, metadata, and site templates
- Support SharePoint integrations with Power Platform, Teams, and Copilot solutions
- Troubleshoot SharePoint performance, access, and synchronization issues
Copilot Studio & Agentic AI Development
- Design, build, and deploy agentic AI copilots using Microsoft Copilot Studio
- Create conversational flows, actions, plugins, and integrations with Microsoft Graph and business systems
- Implement multi-step, autonomous agent behaviors to automate workflows and decision-making
- Manage copilot security, authentication, and environment configurations
Generative AI & Automation
- Leverage Generative AI models within Microsoft Copilot Studio and Azure OpenAI (where applicable)
- Integrate copilots with Power Automate, Power Apps, SharePoint, Teams, and external APIs
- Optimize prompts, grounding data sources, and AI responses for accuracy and relevance
- Ensure responsible AI usage, data privacy, and compliance standards
Collaboration & Stakeholder Support
- Work closely with business stakeholders to identify automation and AI use cases
- Provide technical guidance, documentation, and best practices for M365 and AI solutions
- Support deployment, adoption, and ongoing optimization of copilots and M365 services
- Proven experience as a Microsoft 365 Administrator
- Hands-on experience with Copilot Studio and building conversational or agentic AI solutions
- Strong knowledge of SharePoint Online administration
- Solid understanding of Microsoft Entra ID (Azure AD), security, and compliance
- Experience with Power Platform (Power Automate, Power Apps)
- Familiarity with Generative AI concepts, prompt engineering, and AI governance
- Experience integrating solutions using Microsoft Graph APIs
- Strong troubleshooting and problem-solving skills
- Experience with Azure OpenAI or other GenAI platforms
- Microsoft certifications (e.g.