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Microsoft Support Jobs in Georgia (NOW HIRING)

Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and related collaboration and productivity capabilities * Configure ...

Microsoft Dynamics Developer

Atlanta, GA · On-site

$43K - $105K/yr

... supported and inspired bya collaborative community of colleagues around the world, and where you'll ... About The Role You're Considering We are seeking a Microsoft Dynamics Developer to join our DCX ...

... support across various industries. If you're seeking an exciting career with plenty of ... Microsoft D365 F&O and Infor. We're here to help transform finance and supply-chain processes ...

Senior Customer Experience Engineer

Atlanta, GA · On-site

$100K - $138K/yr

Overview The Mission Critical Services for Microsoft Security Cloud (MCSfMSC) organization supports Microsoft Security's mission to make the world a safer place. We anticipate and solve customer ...

Coordinate Microsoft involvement in customer engagements, including joint meetings and deal support * Leverage existing Microsoft relationships while building new connections to expand Aptean's reach ...

Microsoft Alliance Partner

Alpharetta, GA · On-site

$109K/yr

Coordinate Microsoft involvement in customer engagements, including joint meetings and deal support * Leverage existing Microsoft relationships while building new connections to expand Aptean's reach ...

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Microsoft Support information

See Georgia salary details

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How much do microsoft support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for microsoft support in Georgia is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.26 per hour, depending on experience, location, and employer.

What is Microsoft Support?

Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.

What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?

To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.

What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?

Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.

What is the difference between Microsoft Support vs Help Desk Technician?

AspectMicrosoft SupportHelp Desk Technician
Required CredentialsCertifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+ or similar entry-level certifications
Work EnvironmentCorporate, technical support centers, remote support for Microsoft productsIT departments, user support in various industries, on-site or remote
Employer & Industry UsagePrimarily in tech companies, Microsoft partners, and enterprise environmentsBroadly in various industries, including healthcare, education, and business

Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.

Does Microsoft Support have a paid support service?

Microsoft Support offers both free and paid support options for customers. Paid support services, such as Microsoft Unified Support and Premier Support, provide additional resources, dedicated account managers, and faster response times for enterprise clients and organizations. Job seekers in Microsoft Support roles may assist with these paid services depending on the support plan and customer needs.

What are popular job titles related to Microsoft Support jobs in Georgia?

For Microsoft Support jobs in Georgia, the most frequently searched job titles are:

Infographic showing various Microsoft Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $32,653 per year, or $15.7 per hour.

Microsoft 365 Global Administrator (m/w/d)(m/f/d)

Kennesaw, GA • On-site

Other

Re-posted 22 days ago


Job description

Microsoft 365 Global Administrator

Are you looking for a challenge? That's what we offer!

About the Role

We are looking for a highly skilled Microsoft 365 Global Administrator to own and manage our Microsoft 365 tenant in a multinational enterprise environment. This role includes global responsibility for identity, security, collaboration services, and the enablement and governance of Microsoft Copilot for Microsoft 365.

You will play a key role in ensuring a secure, compliant, and modern digital workplace while driving the adoption of AI-powered productivity tools across the organization.

Your tasks:

  • Act as Global Administrator for Microsoft 365 and Microsoft Entra ID and administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and M365 Apps
  • Manage tenant-wide configuration, updates, service health, and lifecycle as well as oversee global licensing and service enablement
  • Administer Microsoft Copilot for Microsoft 365, including licensing and tenant settings, ensuring compliance with data protection
  • Act as escalation point for complex or global issues
  • Work with regional IT teams, business stakeholders, and Microsoft support/partners

Our requirements:

  • A degree in computer science, business informatics, business administration or a similar course of study, IT specialists with appropriate professional experience in the field of O365 may also be addressed
  • 5+ years of hands-on experience administering Microsoft 365 in a large or global environment, proven experience as a tenant-level or Global Administrator
  • Hands-on experience in building and operating Microsoft O365 solutions, especially Microsoft Entra ID (Azure AD), Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Copilot and PowerShell
  • Strong communication and stakeholder management skills as well as reliability and attention to detail
  • Fluency in English (spoken and written) is mandatory; proficiency in additional languages is beneficial, with German considered an advantage
Why Work for HEIDELBERG?

HEIDELBERG is a company with a lively history – for over 175 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.

We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey.

With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.

Good to know

Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.