Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
New
Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
New
Microsoft Alliance Partner
Alpharetta, GA · On-site
$109K/yr
Coordinate Microsoft involvement in customer engagements, including joint meetings and deal support * Leverage existing Microsoft relationships while building new connections to expand Aptean's reach ...
Microsoft Alliance Partner
Alpharetta, GA · On-site
$109K/yr
Coordinate Microsoft involvement in customer engagements, including joint meetings and deal support * Leverage existing Microsoft relationships while building new connections to expand Aptean's reach ...
Senior Privacy Program Management
Atlanta, GA · On-site
$125K - $206K/yr
... Microsoft Privacy Standard and to help drive decisions or resolve complex incidents. * Support the privacy incident program by appropriately reporting, escalating and managing privacy issues ...
Senior Privacy Program Management
Atlanta, GA · On-site
$125K - $206K/yr
... Microsoft Privacy Standard and to help drive decisions or resolve complex incidents. * Support the privacy incident program by appropriately reporting, escalating and managing privacy issues ...
Microsoft Office Tutor
Sandy Springs, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Sandy Springs, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Duluth, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Duluth, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Johns Creek, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Johns Creek, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
The Prinipal Azure Customer Engineer (ACE) Manager is accountable for end-to-end engineering support delivery for an assigned portfolio of Microsoft strategic customers, demonstrating a critical ...
The Prinipal Azure Customer Engineer (ACE) Manager is accountable for end-to-end engineering support delivery for an assigned portfolio of Microsoft strategic customers, demonstrating a critical ...
Microsoft Word Tutor
Marietta, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Marietta, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Atlanta, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Atlanta, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Augusta, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Augusta, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Duluth, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Duluth, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Sandy Springs, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Sandy Springs, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Marietta, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Marietta, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Lawrenceville, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Lawrenceville, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Carrollton, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Carrollton, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Woodstock, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Woodstock, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Atlanta, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Atlanta, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Augusta, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Augusta, GA · Remote
$18 - $40/hr
... Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Carrollton, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Word Tutor
Carrollton, GA · Remote
$18 - $40/hr
... Microsoft Word tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Data Center Program Manager
Fayetteville, GA · On-site
$106K/yr
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Data Center Program Manager
Fayetteville, GA · On-site
$106K/yr
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ... Our foundation is built upon and managed by a team of subject matter experts working to support ...
Microsoft Support information
See Georgia salary details
$9.95 - $11.05
1% of jobs
$11.05 - $12.16
4% of jobs
$13.03 is the 25th percentile. Wages below this are outliers.
$12.16 - $13.27
25% of jobs
$13.27 - $14.37
14% of jobs
The median wage is $14.80 / hr.
$14.37 - $15.48
14% of jobs
$15.48 - $16.59
10% of jobs
$17.14 is the 75th percentile. Wages above this are outliers.
$16.59 - $17.70
13% of jobs
$17.70 - $18.80
4% of jobs
$18.80 - $19.91
8% of jobs
$19.91 - $21.02
3% of jobs
$21.02 - $22.12
3% of jobs
$9
$15
$22
How much do microsoft support jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for microsoft support in Georgia is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.26 per hour, depending on experience, location, and employer.
What are common entry level jobs at Microsoft Support?
Common entry-level jobs at Microsoft Support include Technical Support Specialist and Customer Service Representative. These roles typically require strong communication skills, problem-solving abilities, and familiarity with Microsoft products and tools. They often involve troubleshooting, assisting customers, and may require basic certifications or training on Microsoft technologies.
Do Microsoft Support jobs require experience?
Microsoft Support jobs typically require some prior experience in customer service, technical support, or related IT fields, though entry-level positions may be available for candidates with relevant certifications or strong technical skills. Familiarity with Microsoft products and troubleshooting tools is often preferred. Certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) can enhance eligibility.
What is the difference between Microsoft Support vs Help Desk Technician?
| Aspect | Microsoft Support | Help Desk Technician |
|---|---|---|
| Required Credentials | Certifications like Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+ | CompTIA A+ or similar entry-level certifications |
| Work Environment | Corporate, technical support centers, remote support for Microsoft products | IT departments, user support in various industries, on-site or remote |
| Employer & Industry Usage | Primarily in tech companies, Microsoft partners, and enterprise environments | Broadly in various industries, including healthcare, education, and business |
Microsoft Support specialists focus on troubleshooting and resolving issues related to Microsoft products and services, often requiring specific certifications. Help Desk Technicians provide general IT support across multiple systems and may handle a wider range of technical issues. While both roles involve user assistance, Microsoft Support is more specialized in Microsoft technologies, whereas Help Desk Technicians serve as the first point of contact for overall IT support.
Does Microsoft Support have a paid support service?
Microsoft Support offers both free and paid support options for customers. Paid support services, such as Microsoft Support plans, provide additional technical assistance, faster response times, and access to advanced tools, often requiring a subscription or fee. Support availability and pricing vary based on the product and service level chosen.
What are the key skills and qualifications needed to thrive as a Microsoft Support specialist?
To thrive as a Microsoft Support Specialist, you need a solid understanding of Microsoft products and troubleshooting methodologies, often supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving skills help in resolving user issues and providing excellent customer service. These skills ensure efficient technical support, high customer satisfaction, and effective resolution of software and system problems.
What are some common challenges faced by Microsoft Support professionals, and how can they effectively address them?
Microsoft Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To address these challenges, it's important to stay up-to-date on Microsoft products and solutions, develop strong problem-solving and customer service skills, and use available resources, such as internal knowledge bases and escalation procedures. Collaborating closely with team members and leveraging collective expertise also helps in resolving difficult cases efficiently.
What is Microsoft Support?
Microsoft Support is a service provided by Microsoft to help users troubleshoot and resolve issues related to Microsoft products and services, such as Windows, Office, and Azure. Support is available through various channels including online chat, phone, forums, and a comprehensive knowledge base. The goal is to assist customers with technical problems, product setup, and general questions to ensure a smooth experience with Microsoft technologies.
What are popular job titles related to Microsoft Support jobs in Georgia? For Microsoft Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Microsoft Support jobs in Georgia look for? The top searched job categories for Microsoft Support jobs in Georgia are:
Full-time
Posted 3 days ago
New
Microsoft rating
8.5
Based on 132 frontline employees who took The Breakroom Quiz
78th of 242 rated software companies
Job description
Overview
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a CE Industrial Controls Systems Engineer Manager (CE IEM)
As a CE Industrial Controls Systems Engineer Manager, you will manage a team of exceptionally skilled engineers tasked with maintaining, implementing, and driving innovations in industrial controls. This also includes ensuring the availability, data quality, reporting, and security of all Industrial Control Systems (ICS-BAS/EPMS) within the Data Centers. This opportunity will allow you to collaborate with a diverse group of industry experts across Information Technology (IT) and Critical Environments (CE) domains within Microsoft's mission-critical 24x7x365 data centers.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CE Industrial Controls Systems Engineer Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Qualifications
Required Qualifications:
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Preferred Qualifications:
Service Engineering M4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a CE Industrial Controls Systems Engineer Manager (CE IEM)
As a CE Industrial Controls Systems Engineer Manager, you will manage a team of exceptionally skilled engineers tasked with maintaining, implementing, and driving innovations in industrial controls. This also includes ensuring the availability, data quality, reporting, and security of all Industrial Control Systems (ICS-BAS/EPMS) within the Data Centers. This opportunity will allow you to collaborate with a diverse group of industry experts across Information Technology (IT) and Critical Environments (CE) domains within Microsoft's mission-critical 24x7x365 data centers.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CE Industrial Controls Systems Engineer Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Manage a team of highly qualified engineers to deliver reliable, scalable, and high-performance solutions, while fostering a culture of accountability and excellence.
- Utilize telemetry analytics to drive informed decision-making, proactively identifying and addressing issues to optimize system availability and performance.
- Maintaining Industrial Control Systems (ICS-BAS/EPMS) availability, data quality, service and change management, reporting, and the security of all ICS systems in the Data Centers.
- Site level ICS program and project management, and both govern and directly participate in the execution of global initiatives related to ICS systems.
- Managing, servicing, and governing Microsoft's electrical and mechanical industrial control systems (ICS) to include servers, applications, networks, and device infrastructure deployed within Microsoft's 24x7x365 mission-critical datacenters.
- Governing logical and physical access, approval, and permissions related to all ICS systems, networks, workstations, and servers that provide datacenter monitoring and controls.
- Empowering a culture of safety and security in global datacenter operations by complying with CO+I's safety programs and policies and completing compliance knowledge assessments.
- Embody our culture and values
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field
- AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls
- OR equivalent experience.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, or systems engineering
- OR equivalent experience.
- Experience building and leading an Industrial Controls Engineering team for Data Center Infrastructure.
- 3+ years people management experience, particularly managing a global Industrial Controls System teams.
- 3+ years experience managing cross-functional, cross-organizational team projects
Service Engineering M4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
What Microsoft employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Microsoft
Sourced by ZipRecruiter
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
10,000+ Employees
Headquarters location
Redmond, WA, US
Year founded
1975