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Merchant Services Operations Manager Jobs (NOW HIRING)

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

Cisco

Financial Services Operations Manager

Allentown, PA · Hybrid

$130K - $163K/yr

Managing the project backlog and planning future enhancements. Conducting gap analyses, impact assessments, and building process flow documentation. Crafting test cases, reporting defects, and ...

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Merchant Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do merchant services operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for merchant services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are Merchant Services Operations Managers?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

Is an operations manager a high position?

An operations manager is generally considered a mid- to senior-level role responsible for overseeing daily business activities, implementing policies, and improving efficiency. While it is a leadership position, it is typically below executive roles like director or vice president in organizational hierarchy.

What are some common challenges faced by Merchant Services Operations Managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

Is operations a high paying job?

The salary for a Merchant Services Operations Manager is generally above average for managerial roles, often reflecting experience, industry, and location. These positions typically offer competitive compensation, especially with specialized skills in payment processing and team management.

Do merchants make a lot of money?

A Merchant Services Operations Manager typically earns a competitive salary that depends on experience, location, and company size. While the role involves managing payment processing and client relationships, individual earnings vary and are influenced by factors such as performance bonuses and certifications. Overall, the position offers a stable income within the financial services industry.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Merchant Services Operations Manager, and why are they important?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are merchant operations?

Merchant operations involve managing the processes and systems that enable businesses to accept and process payments from customers, including payment processing, transaction management, and compliance with security standards. A Merchant Services Operations Manager oversees these activities to ensure smooth, secure, and efficient payment transactions, often utilizing tools like point-of-sale systems and payment gateways.
More about Merchant Services Operations Manager jobs
What cities are hiring for Merchant Services Operations Manager jobs? Cities with the most Merchant Services Operations Manager job openings:
What states have the most Merchant Services Operations Manager jobs? States with the most job openings for Merchant Services Operations Manager jobs include:
What job categories do people searching Merchant Services Operations Manager jobs look for? The top searched job categories for Merchant Services Operations Manager jobs are:
Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 6% Full Time, and 88% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Artist Services & Operations Manager

the Merola Opera Program

San Francisco, CA • Hybrid

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

About Merola Opera Program

Founded in 1957 and based in San Francisco, the Merola Opera Program is widely regarded as one of the finest opera training programs in the world. Each summer, Merola brings together emerging singers, pianists, apprentice coaches, and stage directors from across the globe for a ten-week residency that includes private coaching, master classes, and fully staged performances. Alumni include many of today's leading opera artists, and the program is supported by a passionate community of donors, board members, volunteers, and alumni.


Working at Merola means joining a small, dedicated team that is deeply committed to the artists we serve and the future of opera. The work is fast-paced and seasonal, with a culture that values care, collaboration, and creativity.


Role Summary

The Artist Services & Operations Manager is essential to the success of the Merola Opera Program. This role is the primary point of contact for program participants, the operational lead for the annual audition tour, and a key connector to Merola's distinguished alumni network. This role also supports daily office and program operations, working closely with the Director of Operations & Events.


This is a full-time, hybrid position. Evening and weekend availability is required during the summer program and for special events throughout the year, along with travel for auditions.


Essential Duties and Responsibilities

Artist Services

  • Serve as the primary point of contact for Merola participants, including event coordination, daily support, and resources.
  • Coordinate housing, travel, and scheduling for participants, guest artists, faculty, and visiting staff as directed.
  • Gather participant stories for marketing and communications.
  • Administer the annual audition tour, including applications, communications, logistics, and venue coordination.

Program Management

  • Serve as operational liaison with San Francisco Opera Center, San Francisco Conservatory of Music, and other program partners and vendors.
  • Manage front-of-house operations and volunteer coordination for performances and events.
  • Oversee program documentation, data collection, and reporting.

Alumni Relations and Engagement

  • Maintain and develop the alumni database and manage communications, including career tracking for impact assessment and storytelling.
  • Coordinate alumni events and networking, and serve as a resource for career support, references, and testimonials.
  • Support alumni granting programs, including grantee outreach and documentation.

Administrative and Operational Support

  • Oversee office operations, including supplies, equipment, IT, and records management.
  • Process invoices, expense reports, reimbursements, and vendor documentation.
  • Create and manage documents, presentations, and collateral for events.
  • Develop written procedures for operational processes.
  • Set and track annual goals and performance measures.
  • Support website maintenance and marketing projects.
  • Coordinate onboarding, HR processes, and special projects in partnership with the Director of Operations.

Other duties as assigned.


Qualifications

Required

  • Bachelor's degree in music, arts administration, or a related field, or equivalent professional experience.
  • Three years of experience in arts administration, nonprofit operations, or a related field, with direct experience supporting performing artists.
  • Proficiency in database management, Microsoft Office Suite, Google Workspace, Airtable, Salesforce, Adobe, and Canva.
  • Based in the SF Bay Area or willing to relocate. Minimum two days per week in-office, more during events and the summer season.
  • Ability to work evenings and weekends for events and to travel for the annual audition tour.
  • Demonstrated commitment to diversity, equity, and inclusion.

Preferred

  • Knowledge of opera, classical music, or the broader performing arts industry.
  • Experience with audition processes, artist development, or young artist programs.
  • Familiarity with the San Francisco Bay Area arts community.


Compensation and Benefits

The salary range for this position is $70,000 to $80,000 annually, commensurate with experience. Merola Opera Program offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and paid national holidays.


How to Apply

To apply, please submit a resume and a brief cover letter outlining your interest in the role and relevant experience through BambooHR.


Equal Employment Opportunity

Merola Opera Program is an equal opportunity employer and is committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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