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Merchant Services Operations Manager Jobs (NOW HIRING)

Willborn

Service Operations Manager

Amarillo, TX

As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

RimePro Inc

Operations Manager

New York, NY

$90K - $150K/yr

This role oversees a small team of service technicians and is responsible for daily operations ... Manage and support a team of service technicians in the field * Provide technical guidance ...

Willborn

Service Operations Manager

Gardendale, TX

As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance ...

Baxter

Service Operations Manager

West Chester, OH · On-site

$112K - $168K/yr

The SOM reports to the Senior Manager of Service Operations. * Baxter offers dental and medical insurance, paid time off, parental leave, and more! What you'll be doing * Provide direct supervision ...

Stark Tech Group

Service Operations Mgr

Tonawanda, NY · On-site

Job Requirements The Service Operations Manager must have the ability to ensure high-level customer ... We specialize in integrating systems, providing energy-efficient equipment and services, and ...

Michael Kors

Stock/Operations Manager

Los Angeles, CA · On-site

The Operations Manager is also responsible for achieving sales objectives, maintaining and ... Ensure light bulbs are changed and directed on merchandise * Service Channel * Maintenance posting ...

Life Space Digital

Operations Manager

Chicago, IL · On-site

Responsibilities span hardware logistics, installation and service operations, warehousing and 3PL coordination, field performance, and vendor management. The Operations Manager owns the department ...

Planned Companies

Operations Manager

Freehold, NJ · On-site

$70K/yr

Ensures the building services Operations are operating effectively and in accordance with Property Management and/or Board of Directors' expectations. * Maintain Client Satisfaction which will result ...

Easterseals

Clinical Operations Manager

Asbury Park, NJ · On-site

$85K/yr

Collaborate with leadership on strategic initiatives, service expansion, and operational planning ... Proven experience managing staff schedules, workflow, and daily operations. * Strong leadership ...

VivoAquatics

Operations Manager

Orlando, FL · On-site

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

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All JobsMerchant Services Operations Manager Jobs

Merchant Services Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do merchant services operations manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for merchant services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are Merchant Services Operations Managers?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

Is an operations manager a high position?

An operations manager is generally considered a mid- to senior-level role responsible for overseeing daily business activities, implementing policies, and improving efficiency. While it is a leadership position, it is typically below executive roles like director or vice president in organizational hierarchy.

What are some common challenges faced by Merchant Services Operations Managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

Is operations a high paying job?

The salary for a Merchant Services Operations Manager is generally above average for managerial roles, often reflecting experience, industry, and location. These positions typically offer competitive compensation, especially with specialized skills in payment processing and team management.

Do merchants make a lot of money?

A Merchant Services Operations Manager typically earns a competitive salary that depends on experience, location, and company size. While the role involves managing payment processing and client relationships, individual earnings vary and are influenced by factors such as performance bonuses and certifications. Overall, the position offers a stable income within the financial services industry.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Merchant Services Operations Manager, and why are they important?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are merchant operations?

Merchant operations involve managing the processes and systems that enable businesses to accept and process payments from customers, including payment processing, transaction management, and compliance with security standards. A Merchant Services Operations Manager oversees these activities to ensure smooth, secure, and efficient payment transactions, often utilizing tools like point-of-sale systems and payment gateways.
More about Merchant Services Operations Manager jobs
What cities are hiring for Merchant Services Operations Manager jobs? Cities with the most Merchant Services Operations Manager job openings:
What states have the most Merchant Services Operations Manager jobs? States with the most job openings for Merchant Services Operations Manager jobs include:
What job categories do people searching Merchant Services Operations Manager jobs look for? The top searched job categories for Merchant Services Operations Manager jobs are:
Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 6% Full Time, and 88% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Service Operations Manager

Willborn

Amarillo, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Coach and audit technicians to ensure accurate diagnoses and lasting repairs.

  • Oversee dispatch and scheduling to maximize productivity and remove bottlenecks.

  • Meet or exceed revenue and margin goals by using data and KPIs to make informed decisions.

Job description

At Willborn Fueling Systems, we don't just build or repair fueling systems, we keep entire businesses running. From gas stations and truck stops to aviation and fleet operations, our customers rely on us for fast, accurate, and dependable service. That doesn't happen by accident. It happens because of great leadership.

As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance...driving operational excellence and customer satisfaction while growing the next generation of technicians and leaders.

This is a hands-on, results-driven leadership role with real responsibility and visible impact. You'll spend your days making decisions that keep trucks rolling, customers loyal, and revenue growing.

What You'll Do

You'll own the results of our service department-ensuring it runs like a high-performance machine.

Fix It Right - First Trip, Every Time

  • Coach and audit technicians to ensure accurate diagnoses and lasting repairs.
  • Track service trends and eliminate recurring issues.
  • Manage warranty processes and regulatory documentation with precision.
  • Follow up with customers to make sure every call ends in satisfaction.

Fix It Fast - Keep the Fleet and Crews Moving

  • Ensure the right people, parts, and tools are ready before the work begins.
  • Oversee dispatch and scheduling to maximize productivity.
  • Remove bottlenecks, delays, and wasted steps in real time.
  • Implement smarter systems to speed up communication and results.

Fix It Profitably - Grow and Scale the Business

  • Meet or exceed revenue and margin goals.
  • Use data and KPIs to make informed decisions, not guesses.
  • Minimize non-billable time and maximize customer retention.
  • Strengthen customer relationships through proactive communication.

Lead People - Build, Train, and Grow the Best Team

  • Recruit and develop top-tier service technicians.
  • Set clear expectations and hold the team accountable.
  • Build succession plans and leadership pipelines.
  • Foster a culture of safety, teamwork, and high performance.

What You'll Need

  • Experience leading teams in fueling systems, electrical, mechanical, plumbing, or instrumentation service work.
  • Strong leadership and organizational skills-you're steady, assertive, and solutions-oriented.
  • A passion for process improvement and accountability.
  • Must be 30 years or older with a valid driver's license and clean driving record.
  • Ability to pass a background check and drug screening.
  • Proven track record of developing and leading effective teams.
  • Strong business acumen.
  • Must have a high school diploma.
  • Must be able to pass pre-employment drug & background check.

What You'll Get

  • Competitive Salary based on experience and results.
  • Medical, Dental, and Vision Insurance with multiple plan options.
  • Company-Paid Life Insurance ($25,000).
  • Company-Paid Long-Term Disability Coverage.
  • Optional FSA, HSA (if eligible), Short-Term Disability, Critical Care, Supplemental Life, and even Pet Coverage.
  • Two Weeks of Paid Time Off (PTO) per year, accruing and increasing with tenure.
  • Eight Paid Holidays per year.
  • Cell Phone Reimbursement.
  • Steel-Toed Boot Allowance.
  • 401(k) Retirement Plan with company match.
  • Paid training, continuing education, and career growth opportunities.

Why You'll Love It Here

You'll join a team that takes pride in their craft, supports one another, and believes in doing what's right...every time. You'll lead people who fix problems others can't, and your leadership will shape how customers experience our brand for years to come.

This isn't a job. It's a chance to lead a department that fuels progress, one service call at a time.

Ready to lead something that matters? Apply now and help us build the future of Willborn's service operations.

https://willbornco.isolvedhire.com/jobs/

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