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Merchant Services Operations Manager Jobs (NOW HIRING)

Cary Services, Inc.

Be Seen First

Service Operations Manager

Midland, TX · On-site

$90K - $110K/yr

Cary Services is proud to be a drug free workplace, an equal opportunity employer, and the host of ... Operations Manager will be goal driven and results oriented in their approach to leading their ...

Cary Services, Inc.

Be Seen First

Service Operations Manager

Midland, TX · On-site

$90K - $110K/yr

Cary Services is proud to be a drug free workplace, an equal opportunity employer, and the host of ... Operations Manager will be goal driven and results oriented in their approach to leading their ...

DoorDash

Merchant Services Team Supervisor

Tempe, AZ · On-site

About the Team Our Merchant Experience Operations team lies at the heart and soul of DoorDash ... Reporting to the Manager, the Team Supervisor takes ownership of team performance, facilitates ...

ShipMonk

Operations Manager

Pittston, PA · On-site

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... services continually evolve, helping merchants plant roots with a partner who is here to stay. Our ...

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All JobsMerchant Services Operations Manager Jobs

Merchant Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do merchant services operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for merchant services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are Merchant Services Operations Managers?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

Is an operations manager a high position?

An operations manager is generally considered a mid- to senior-level role responsible for overseeing daily business activities, implementing policies, and improving efficiency. While it is a leadership position, it is typically below executive roles like director or vice president in organizational hierarchy.

What are some common challenges faced by Merchant Services Operations Managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

Is operations a high paying job?

The salary for a Merchant Services Operations Manager is generally above average for managerial roles, often reflecting experience, industry, and location. These positions typically offer competitive compensation, especially with specialized skills in payment processing and team management.

Do merchants make a lot of money?

A Merchant Services Operations Manager typically earns a competitive salary that depends on experience, location, and company size. While the role involves managing payment processing and client relationships, individual earnings vary and are influenced by factors such as performance bonuses and certifications. Overall, the position offers a stable income within the financial services industry.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Merchant Services Operations Manager, and why are they important?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are merchant operations?

Merchant operations involve managing the processes and systems that enable businesses to accept and process payments from customers, including payment processing, transaction management, and compliance with security standards. A Merchant Services Operations Manager oversees these activities to ensure smooth, secure, and efficient payment transactions, often utilizing tools like point-of-sale systems and payment gateways.
More about Merchant Services Operations Manager jobs
What cities are hiring for Merchant Services Operations Manager jobs? Cities with the most Merchant Services Operations Manager job openings:
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Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 6% Full Time, and 88% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Merchant Services Sales Representative

Merchant Services Sales Representative

IDT

San Francisco, CA

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now!

We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k! 
These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.

Let's talk about your potential earnings:
There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech. 
You earn upfront commissions when you first make the sale and residual payments as your client base continually use our products.

Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.
We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career.
Bilingual is a plus, but not a requirement.

About this Opportunity
  • Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products.
  • Drive the completion of the application process, follow-ups, and close deals.
  • Help our customers understand how to use our services effectively.
  • Light tech support on your customers' equipment.
  • Set up and follow up on installation and appointment schedules.
  • Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk.
What we would like to see:
  • Motivated Individual with at least 1-2 years experience in selling Merchant Services
  • Prior experience with PoS implementation and sales.
  • Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered
  • Must be prepared to travel and go door-to-door visiting customers
  • Basic computer skills - comfortable using tablet and/or Bluetooth equipment
  • Knowledge of MS Office and CRM required
  • Ability to communicate, present and influence key stakeholders at all levels
  • Proven ability to multitask while maintaining sharp attention to detail
About Us:
NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales,  inventory and user management tools, one-touch Boss Revolution sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS' large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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