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Merchant Services Operations Manager Jobs (NOW HIRING)

Aerotek

Service Operations Manager

Kennewick, WA

Service Operations Manager The Service Operations Manager leads the hardware repair and ... About Aerotek Aerotek ® Inc. provides staffing and services solutions in manufacturing, logistics ...

New

IDT

Senior Underwriter - Merchant Services

Newark, NJ · On-site

$120K/yr

As a leading provider in the merchant services industry, we offer innovative, secure, and scalable ... risk management strategies. * Collaborate with risk, sales, and operations teams to optimize ...

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $150K/yr

Service Operations Manager Location: Onsite Reports to: Director, Service Salary Range: $115,000 - $150,000, Commensurate with Experience This position is required to be onsite, full-time, located at ...

Bank of America

Senior Operations Consultant

Charlotte, NC · On-site

$72K - $105K/yr

... in managing functions that support activity such as operations, training, quality programs, billing and process improvement 5+ years preferred experience in Merchant Services Strong experience in ...

Cadwell

Service Operations Manager

Kennewick, WA

The Manager of Service Operations runs Cadwell's hardware repair and preventative maintenance operation as a service business, with full accountability for throughput, turnaround time, SLA ...

SES

Manager, Managed Services Operations Engineering The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. Role ...

Fiserv, Inc.

Operations Manager

Hagerstown, MD · On-site

Experience in merchant services, payments operations, or financial services compliance * Experience using case management, workflow, or reporting tools to track registration and review activity How ...

Albertsons

Service Operations Manager

Plano, TX · On-site

Purpose The Service Operations Manager is responsible for overseeing front-end store operations, customer service execution, labor management, compliance, and associate development. This position ...

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Merchant Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do merchant services operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for merchant services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

Who is higher, GM or operations manager?

In most organizations, a General Manager (GM) holds a higher position than an Operations Manager. The GM oversees multiple departments or the entire business unit, while the Operations Manager typically focuses on managing daily operational activities within a specific area. The hierarchy can vary depending on the company's size and structure, but generally, the GM has broader executive responsibilities.

What are Merchant Services Operations Managers?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are some common challenges faced by Merchant Services Operations Managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, improving efficiency, and managing teams. The position's seniority can vary depending on the company's size and structure, but it generally holds significant responsibility within an organization.

What is the highest paying manager position?

In the merchant services industry, senior management roles such as Director of Operations or Vice President of Merchant Services typically have the highest salaries, often exceeding $150,000 annually. These positions require extensive experience, leadership skills, and industry knowledge, and they oversee large teams and strategic initiatives.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Merchant Services Operations Manager, and why are they important?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What is a merchant operations specialist?

A merchant operations specialist is responsible for managing and optimizing the processes involved in merchant services, such as payment processing, account setup, and transaction troubleshooting. They often work with payment platforms, ensure compliance, and support merchants to improve operational efficiency.
More about Merchant Services Operations Manager jobs
What cities are hiring for Merchant Services Operations Manager jobs? Cities with the most Merchant Services Operations Manager job openings:
What states have the most Merchant Services Operations Manager jobs? States with the most job openings for Merchant Services Operations Manager jobs include:
What job categories do people searching Merchant Services Operations Manager jobs look for? The top searched job categories for Merchant Services Operations Manager jobs are:
Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Merchant Services Remote Outside Sales Rep's

Merchant Services Remote Outside Sales Rep's

Mainstream Merchant Services

Alpharetta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Merchant Services Remote Outside Sales Rep's
  • Prior Merchant Services / Payments Industry Experience REQUIRED
  • Merchant Services Outside Sales
  • Prospect and develop lead sources and referral relationships
  • Consult with potential merchants on pricing, hardware, software, and training, as well as servicing accounts after the sale
  • Sell Mainstream's products and services to new prospective merchants
  • Sales, consulting or account management experience required
  • Successful outside sales experience is a plus Highly developed HUNTER mentality with the drive to identify and close on sales opportunities in a performance based environment
  • Working knowledge of Microsoft Office Suite applications, online demonstrations, teleconferencing, and contact management software are preferred
  • Bilingual Sales Agents highly desired

- Annual President's Club trip for top performers
- Work from a home office
- State-of-the-art sales dashboard to manage your portfolio
- Lifetime residuals on personal sales
- Fantastic Benefits & Compensation
- Unlimited uncapped earnings potential with a lucrative compensation structure including: upfront commissions on every account, monthly bonuses, monthly residual income and expense incentive payments
- We provide top notch educational resources, marketing tools and a robust portal to manage your portfolio and prospects
- W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and 401K
OUR SALES CULTURE IS AWESOME!
"Outstanding corporate culture and a drive for success!" Please check out our Glassdoor reviews to learn first-hand about what our employees think about us. Our sales oriented culture was created by sales professionals for sales professionals. We'll help you succeed and flourish by teaching you how to provide Mainstream's customized processing solutions to maximize the way our valued customers run their business more effectively while increasing their revenues.
CAREER PATH
Advancement opportunities are available for top performers who possess the necessary skills to lead others with a relationship style of management and we prefer to promote from within. If you possess the required qualifications for this position and have a desire to excel with a company that delivers on its promises, MainStream Merchant Services may be the right fit for you! If this sounds like the perfect opportunity for you to leverage your outstanding skills and experience to succeed in a sales environment, DON'T WAIT please apply today!

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