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Merchant Services Operations Manager Jobs in Indiana

Road & Rail Services

Operations Manager

Greensburg, IN · On-site

Road & Rail Services Operations Manager Location: Greensburg, IN Schedule: Depending on business needs Position Summary: As part of an award-winning team in the logistics industry, you will provide ...

Road & Rail Services

Operations Manager

Greensburg, IN · On-site

$60K/yr

Road & Rail Services Operations Manager Location: Greensburg, IN Schedule: Depending on business needs Position Summary: As part of an award-winning team in the logistics industry, you will provide ...

JX Truck Center

Operations Manager

Indianapolis, IN · On-site

$113K - $142K/yr

Focus on inventory management, service operations, and overall facility efficiency, aiming for high-quality service and optimal resource utilization. Contribute to organizational success through ...

Meineke

Service Operations Manager

Indianapolis, IN · On-site

$50K - $52K/yr

... services or accessories as appropriate - Collaborate with the parts department to order necessary ... Operations Manager. Join our team today! Compensation: $50,000.00 - $52,000.00 per year As a leader ...

Meineke

Service Operations Manager

Indianapolis, IN · On-site

$50K - $52K/yr

... services or accessories as appropriate - Collaborate with the parts department to order necessary ... Operations Manager. Join our team today! Compensation: $50,000.00 - $52,000.00 per year As a leader ...

Big Sandy Superstore

Operations Manager

Indianapolis, IN · On-site

$45K/yr

Dental insurance Operations Manager Retail - Office - Customer Service Big Sandy Superstore was ... merchandising, purchasing, technical trades, and customer service - to name just a few. Retail ...

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Merchant Services Operations Manager information

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What are the responsibilities of a merchant services operations manager?

A merchant services operations manager oversees the daily functions of payment processing, ensuring smooth transaction flow and compliance with industry standards. They manage relationships with financial institutions, troubleshoot technical issues, and implement process improvements to enhance service efficiency and security.

What are popular job titles related to Merchant Services Operations Manager jobs in Indiana?

For Merchant Services Operations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Merchant Services Operations Manager jobs in Indiana look for?

The top searched job categories for Merchant Services Operations Manager jobs in Indiana are:

What cities in Indiana are hiring for Merchant Services Operations Manager jobs?

Cities in Indiana with the most Merchant Services Operations Manager job openings:

Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Warehouse Services Operations Manager

Roadtex Logistics

Greenfield, IN • On-site

Full-time

Re-posted 5 days ago

Job description

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Position Overview

The Operations Manager is directly responsible for managing the day-to-day special services operations and provides oversight into the operational resources assigned to the VAS team, including the Operations Leaders. The role is responsible for the leadership of frontlineleaders in direct execution of co-packing instructions (e.g., batch production record, SOP's, etc.) in order to safely and compliantly complete work required. The role serves as the key integrator of the cross-functional team to drive safety, quality, and continuous improvement in pursuit of Operational Excellence. The Operations Manager provides leadership, acts as a key integrator, has accountability, for all roles of the department, and ensures that appropriate staffing is in place. The role will ensure equipment is maintained in a state of compliance and processes in a validated state for their respective area.

Essential Duties and Responsibilities:

  • Build and promote a strong Safety and Quality culture. Maintain a safe working environment and conduct production activities in a manner that protects safety, environment and quality.
    Participate in the creation, approval and execution of the production plan for the assigned area.
    Ensure consistency of operations across shifts through active engagement on the production floor.
    Support and provide leadership to the area through site inspections.
    Own the implementation of the change and improvement process for the operation.
    Set objectives for the Teams and owning and reviewing their production goals.
    Set objectives and development plans for Operations staff, including Operations Leaders and Operators.
    Manage events as required, ensuring appropriate communication within the team and with external teams. Provide input and corrective action for any quality incidents.
    Build and develop a team, creating clear common purpose and promoting good team spirit.
    Ensure that team members are appropriately trained, and that operating procedures and training material are available and current.
    Communicate appropriately with team members regarding site objectives and team business.
    Ensure the team is adequately resourced to meet the business objectives including sourcing all materials needed, coordinating any repairs of any equipment needed, and maintaining PMI schedules for all equipment on site.
    Ensure the department operates within the budget and continual lean objectives are being assessed.

Qualifications

  • Bachelor's degree or equivalent experience
  • 5 plus years of warehouse services
  • 3+ years leading a team
  • Proven track recording leading a team
  • Excellent communication skills (both written and verbal) and attention to detail
  • Proven track recording in developing and implementing workflow process' to successfully meet the needs of the business
  • Ability to analyze data to identify areas of opportunity

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Apply