1

Merchant Services Operations Manager Jobs in Arizona

About the Team Our Merchant Experience Operations team lies at the heart and soul of DoorDash ... Reporting to the Manager, the Team Supervisor takes ownership of team performance, facilitates ...

Job Summary EMCOR Facilities Services seeks an Operations Manager at the EMCOR Customer Solutions Center in Tempe, Arizona. The Operations Manager is a key contributor to the sound execution of our ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

Operations Manager

Mesa, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

Operations Manager

Mesa, AZ · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

next page

Showing results 1-20

Merchant Services Operations Manager information

Who is higher, GM or operations manager?

In most organizations, a General Manager (GM) holds a higher position than an Operations Manager. The GM oversees multiple departments or the entire business unit, while the Operations Manager typically focuses on managing daily operational activities within a specific area. The hierarchy can vary depending on the company's size and structure, but generally, the GM has broader executive responsibilities.

What are Merchant Services Operations Managers?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are some common challenges faced by Merchant Services Operations Managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, improving efficiency, and managing teams. The position's seniority can vary depending on the company's size and structure, but it generally holds significant responsibility within an organization.

What is the highest paying manager position?

In the merchant services industry, senior management roles such as Director of Operations or Vice President of Merchant Services typically have the highest salaries, often exceeding $150,000 annually. These positions require extensive experience, leadership skills, and industry knowledge, and they oversee large teams and strategic initiatives.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Merchant Services Operations Manager, and why are they important?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What is a merchant operations specialist?

A merchant operations specialist is responsible for managing and optimizing the processes involved in merchant services, such as payment processing, account setup, and transaction troubleshooting. They often work with payment platforms, ensure compliance, and support merchants to improve operational efficiency.
What are popular job titles related to Merchant Services Operations Manager jobs in Arizona? For Merchant Services Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Merchant Services Operations Manager jobs in Arizona look for? The top searched job categories for Merchant Services Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Merchant Services Operations Manager jobs? Cities in Arizona with the most Merchant Services Operations Manager job openings:
Sr. Account Manager - Merchant Services

Sr. Account Manager - Merchant Services

Intuit

Phoenix, AZ • On-site

Full-time

Posted 3 days ago


Intuit rating

8.4

Company rating: 8.4 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

76th of 215 rated software companies


Job description

As a Merchant Services Strategic Sr. Account Manager at Intuit, you will play a vital role in driving growth and expanding merchant services through our accountant partner ecosystem. Your primary objective is to build trusted relationships with accountant partners, gaining a deep understanding of their clients' businesses, financial workflows, and payment processing needs. Leveraging your industry expertise, you will demonstrate our core merchant services capabilities and recommend the ideal payment solution stack to help accountant partners better serve their clients. Collaborating closely with internal cross-functional teams, you will ensure seamless execution and partner success, contributing directly to Intuit's mission of empowering accountants to grow their practices while helping small businesses thrive.


Responsibilities

  • Exemplify Intuit's core values and foster an inclusive, collaborative, and innovative environment.
  • Proactively identify and deliver strategic business improvement opportunities and tailored recommendations for existing mid-market accounts.
  • Articulate Intuit's premium value proposition within the merchant services and payment domain, maintaining a deep understanding of competitor strategies.
  • Deliver compelling presentations and ROI business cases to C-level executives to facilitate long-term partnerships.
  • Grow and manage a robust sales and expansion funnel, maintaining a sustainable sales cycle to consistently achieve quarterly revenue targets.
  • Collaborate with multi-level internal and external stakeholders to navigate complex buying and procurement processes.
  • Serve as a cross-functional facilitator, aligning cross-company resources to support account growth, scalability, and execution.
  • Measure and track personal success through metrics including quota attainment, close rates, pipeline velocity, and customer retention improvements.

Qualifications

  • Minimum 5+ years of quota-carrying technology/software sales and corporate account management experience.
  • Extensive experience in territory management across multiple states and highly diverse industry verticals.
  • Thorough understanding of Accounts Receivable (AR) and Accounts Payable (AP) software workflows related to complex money movement.
  • Proven experience managing multi-location corporate accounts with annual revenues exceeding $5M.
  • Deep domain expertise in Merchant Services, payment processing, commercial card acquisition, and risk management standards.
  • Demonstrated success selling merchant services platform solutions with custom-negotiated rates, interchange models, and contracts.
  • Strong business acumen with high proficiency in pipeline management via Salesforce.
  • Prior experience selling financial management, Enterprise Resource Planning (ERP), or core accounting software systems.
  • Familiarity with structured enterprise sales methodologies such as Challenger, SPIN, Solution, or Sandler.
  • Bachelor's degree or MBA preferred, or equivalent practical work experience

Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 

Employment Type: Full-Time

What Intuit employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom