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Merchant Services Operations Manager Jobs in Arizona

EōS Fitness

Operations Manager

Mesa, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Chandler, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Mesa, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Avondale, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Mesa, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Tempe, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Goodyear, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Phoenix, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Scottsdale, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Glendale, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Gilbert, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Casa Grande, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Mesa, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Phoenix, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Glendale, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Phoenix, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Chandler, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Phoenix, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Surprise, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

EōS Fitness

Operations Manager

Gilbert, AZ · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

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All JobsMerchant Services Operations JobsMerchant Services Operations Manager JobsMerchant Services Operations Manager Jobs in Arizona

Merchant Services Operations Manager information

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.
What are popular job titles related to Merchant Services Operations Manager jobs in Arizona? For Merchant Services Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Merchant Services Operations Manager jobs in Arizona look for? The top searched job categories for Merchant Services Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Merchant Services Operations Manager jobs? Cities in Arizona with the most Merchant Services Operations Manager job openings:
Merchant Services Operations Manager jobs near you

Operations Manager

EōS Fitness

Mesa, AZ • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

EōS Fitness rating

6.0

Company rating: 6.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

42nd of 63 rated gym and leisure clubs

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
  • Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
  • Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
  • Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
  • Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
  • Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
  • In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Qualifications:
  • 2-3 years of operations management experience
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry is a plus
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
  • Excellent MS Office skills
  • And, of course, someone who embraces our Core Values!

Requirements:
  • Must successfully pass background check.
  • CPR certification required within 30 days of hire.
  • The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

Salary Pay Range
$65,000-$65,000 USD
Benefits and Perks:
  • A highly energetic and collaborative team.
  • A management team that cares about your professional development.
  • Free membership for you and plus one family member.
  • Discounted Personal Training, and merchandise - including supplements.
  • Employee referral program.
  • Daily Pay offered - access your funds before payday.
  • Competitive pay plus vacation, holiday, and sick pay.*
  • Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
  • 401(k) + Company matching!*
  • Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

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