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Merchant Services Operations Manager Jobs in Florida

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Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

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Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

The People Service Delivery Manager is an individual contributor responsible for managing HR and ... Service Operations * Define, track, analyze, and report on SLAs, KPIs, and service delivery data ...

Merchant Services Sales Representative

Fort Lauderdale, FL · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled ... user management tools, one-touch Boss Revolution ® sinless recharge, a built-in, free customer ...

Merchant Services Sales Representative

Fort Lauderdale, FL · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled ... user management tools, one-touch Boss Revolution sinless recharge, a built-in, free customer ...

... merchandise and event operations. * Supports all venue-level change management activities, ensuring effective and accurate communication of new product, service and operational information and ...

... merchandise and event operations. * Supports all venue-level change management activities, ensuring effective and accurate communication of new product, service and operational information and ...

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Merchant Services Operations Manager information

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What are the responsibilities of a merchant services operations manager?

A merchant services operations manager oversees the daily functions of payment processing, ensuring smooth transaction flow and compliance with industry standards. They manage relationships with financial institutions, troubleshoot technical issues, and implement process improvements to enhance service efficiency and security.

What are popular job titles related to Merchant Services Operations Manager jobs in Florida?

For Merchant Services Operations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Merchant Services Operations Manager jobs in Florida look for?

The top searched job categories for Merchant Services Operations Manager jobs in Florida are:

What cities in Florida are hiring for Merchant Services Operations Manager jobs?

Cities in Florida with the most Merchant Services Operations Manager job openings:

Client Services & Operations Manager

Lord Breakspeare Callaghan Llc

Doral, FL • On-site

$19 - $23/hr

Full-time

PTO

Re-posted 7 days ago

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Job description

Busy CPA and tax firm looking for a highly organized and proactive person to manage client communication, workflow coordination, onboarding, billing follow-up, and day-to-day office operations.

This is NOT a front desk/receptionist position. We are looking for someone who can help manage projects, keep clients on track, organize workflows, and support the overall operations of the firm.

Responsibilities:

  • Follow up with clients for missing documents and deadlines
  • Manage client communication by phone and email
  • Coordinate workflow and project status
  • Onboard new clients and assist with portal setup
  • Prepare invoices and follow up on payments
  • Help maintain organized systems and processes
  • Support management with daily operations

Requirements:

  • Strong communication and organizational skills
  • Ability to multitask and manage deadlines
  • Professional and detail-oriented
  • Comfortable working in a fast-paced environment
  • Experience in an accounting, tax, or professional office is a plus
  • Spanish and English required

Compensation:

Based on experience.

Please send resume and a short introduction about yourself.

Company Description

For more than 25 years Lord Breakspeare Callaghan LLC has been providing accounting, management and tax solutions for small and medium sized businesses and individuals. We specialize in delivering personalized solutions to meet our clients' diverse needs and help them navigate the complexities of financial and tax management with simplicity.

Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to clients of more than two dozen countries. Our client base is very diverse and includes professionals, manufacturing, and service companies as well as clients who have extensive international exposure.

Because we know what is like to be a growing business, we are able to provide your enterprise with essential accounting services and reports that will help you make business decisions, oftentimes at a cost that is lower than paying a full-time accountant.