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Merchant Services Operations Manager Jobs in Florida

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

Ocean Bank

MC Services Specialist

Miami, FL · On-site

... and operational support to merchant clients. This role assists with merchant account servicing ... The ideal candidate is detail-oriented, service-focused, and able to manage multiple requests while ...

Ocean Bank

MC Services Specialist

Miami, FL

... and operational support to merchant clients. This role assists with merchant account servicing ... The ideal candidate is detail-oriented, service-focused, and able to manage multiple requests while ...

Thrive

Service Operations Manager

Sarasota, FL · On-site

In partnership with the Director, Managed Services, this role drives operational excellence, engineers' professional growth, and strong client relationships that reinforce long-term customer success.

Thrive

Service Operations Manager

Sarasota, FL · On-site

In partnership with the Director, Managed Services, this role drives operational excellence, engineers' professional growth, and strong client relationships that reinforce long-term customer success.

Thrive

Service Operations Manager

Sarasota, FL · On-site

Required : • Proven experience leading engineering or technical support teams within a managed services or enterprise IT environment, with a strong focus on operational execution and customer ...

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Merchant Services Operations Manager information

Who is higher, GM or operations manager?

In most organizations, a General Manager (GM) holds a higher position than an Operations Manager. The GM oversees multiple departments or the entire business unit, while the Operations Manager typically focuses on managing daily operational activities within a specific area. The hierarchy can vary depending on the company's size and structure, but generally, the GM has broader executive responsibilities.

What are Merchant Services Operations Managers?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are some common challenges faced by Merchant Services Operations Managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, improving efficiency, and managing teams. The position's seniority can vary depending on the company's size and structure, but it generally holds significant responsibility within an organization.

What is the highest paying manager position?

In the merchant services industry, senior management roles such as Director of Operations or Vice President of Merchant Services typically have the highest salaries, often exceeding $150,000 annually. These positions require extensive experience, leadership skills, and industry knowledge, and they oversee large teams and strategic initiatives.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Merchant Services Operations Manager, and why are they important?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What is a merchant operations specialist?

A merchant operations specialist is responsible for managing and optimizing the processes involved in merchant services, such as payment processing, account setup, and transaction troubleshooting. They often work with payment platforms, ensure compliance, and support merchants to improve operational efficiency.
What are popular job titles related to Merchant Services Operations Manager jobs in Florida? For Merchant Services Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Merchant Services Operations Manager jobs in Florida look for? The top searched job categories for Merchant Services Operations Manager jobs in Florida are:
What cities in Florida are hiring for Merchant Services Operations Manager jobs? Cities in Florida with the most Merchant Services Operations Manager job openings:
Merchant Services Operations Manager jobs near you
Client Services & Operations Manager

Client Services & Operations Manager

Lord Breakspeare Callaghan Llc

Doral, FL • On-site

$19 - $23/hr

Full-time

PTO

Posted 15 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Busy CPA and tax firm looking for a highly organized and proactive person to manage client communication, workflow coordination, onboarding, billing follow-up, and day-to-day office operations.

This is NOT a front desk/receptionist position. We are looking for someone who can help manage projects, keep clients on track, organize workflows, and support the overall operations of the firm.

Responsibilities:

  • Follow up with clients for missing documents and deadlines
  • Manage client communication by phone and email
  • Coordinate workflow and project status
  • Onboard new clients and assist with portal setup
  • Prepare invoices and follow up on payments
  • Help maintain organized systems and processes
  • Support management with daily operations

Requirements:

  • Strong communication and organizational skills
  • Ability to multitask and manage deadlines
  • Professional and detail-oriented
  • Comfortable working in a fast-paced environment
  • Experience in an accounting, tax, or professional office is a plus
  • Spanish and English required

Compensation:

Based on experience.

Please send resume and a short introduction about yourself.

Company Description

For more than 25 years Lord Breakspeare Callaghan LLC has been providing accounting, management and tax solutions for small and medium sized businesses and individuals. We specialize in delivering personalized solutions to meet our clients' diverse needs and help them navigate the complexities of financial and tax management with simplicity.
Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to clients of more than two dozen countries. Our client base is very diverse and includes professionals, manufacturing, and service companies as well as clients who have extensive international exposure.
Because we know what is like to be a growing business, we are able to provide your enterprise with essential accounting services and reports that will help you make business decisions, oftentimes at a cost that is lower than paying a full-time accountant.