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Merchant Services Operations Manager Jobs in Miami, FL

The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...

The broad spectrum of responsibilities for the Operations Manager includes customer service ... Discounted Personal Training, and merchandise - including supplements. * Employee referral program.

Customer Service: Greet all incoming members and guests. Ensure Guest Fitness Profiles are ... Promote and sell merchandise. Assists in the planning and implementation of promotions and ...

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Merchant Services Operations Manager information

See Miami, FL salary details

$29.6K

$60.7K

$113.3K

How much do merchant services operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for merchant services operations manager in Miami, FL is $60,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,100.00 per year, depending on experience, location, and employer.

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What are the responsibilities of a merchant services operations manager?

A merchant services operations manager oversees the daily functions of payment processing, ensuring smooth transaction flow and compliance with industry standards. They manage relationships with financial institutions, troubleshoot technical issues, and implement process improvements to enhance service efficiency and security.

What are popular job titles related to Merchant Services Operations Manager jobs in Miami, FL?

For Merchant Services Operations Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Merchant Services Operations Manager jobs in Miami, FL look for?

The top searched job categories for Merchant Services Operations Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Merchant Services Operations Manager jobs?

Cities near Miami, FL with the most Merchant Services Operations Manager job openings:

Client Services & Operations Manager

Doral, FL • On-site

Lord Breakspeare Callaghan Llc
Accounting Services • 1 - 10 employees

$19 - $23/hr

Full-time

PTO

Re-posted 14 days ago


Job description

Busy CPA and tax firm looking for a highly organized and proactive person to manage client communication, workflow coordination, onboarding, billing follow-up, and day-to-day office operations.

This is NOT a front desk/receptionist position. We are looking for someone who can help manage projects, keep clients on track, organize workflows, and support the overall operations of the firm.

Responsibilities:

  • Follow up with clients for missing documents and deadlines
  • Manage client communication by phone and email
  • Coordinate workflow and project status
  • Onboard new clients and assist with portal setup
  • Prepare invoices and follow up on payments
  • Help maintain organized systems and processes
  • Support management with daily operations

Requirements:

  • Strong communication and organizational skills
  • Ability to multitask and manage deadlines
  • Professional and detail-oriented
  • Comfortable working in a fast-paced environment
  • Experience in an accounting, tax, or professional office is a plus
  • Spanish and English required

Compensation:

Based on experience.

Please send resume and a short introduction about yourself.

Company Description

For more than 25 years Lord Breakspeare Callaghan LLC has been providing accounting, management and tax solutions for small and medium sized businesses and individuals. We specialize in delivering personalized solutions to meet our clients' diverse needs and help them navigate the complexities of financial and tax management with simplicity.

Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to clients of more than two dozen countries. Our client base is very diverse and includes professionals, manufacturing, and service companies as well as clients who have extensive international exposure.

Because we know what is like to be a growing business, we are able to provide your enterprise with essential accounting services and reports that will help you make business decisions, oftentimes at a cost that is lower than paying a full-time accountant.