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Merchant Services Operations Manager Jobs in Georgia

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The Operations Manager of Valve & Mechanical Services is responsible for the efficient operation, quality, and P&L management of the Mechanical Valve Repair /Machining facility, overseeing multiple ...

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2nd Shift, Monday-Thursday, 4:30 pm-2:30 am About the Role As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution ...

2nd Shift, Monday-Thursday, 4:30 pm-2:30 am About the Role As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution ...

Operations Manager - Material Handling Location: New Wales, FL Schedule ... Flexible; based on business needs About Road & Rail Services Since 1987, Road & Rail Services has ...

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Merchant Services Operations Manager information

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What are the responsibilities of a merchant services operations manager?

A merchant services operations manager oversees the daily functions of payment processing, ensuring smooth transaction flow and compliance with industry standards. They manage relationships with financial institutions, troubleshoot technical issues, and implement process improvements to enhance service efficiency and security.

What are popular job titles related to Merchant Services Operations Manager jobs in Georgia?

For Merchant Services Operations Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Merchant Services Operations Manager jobs in Georgia look for?

The top searched job categories for Merchant Services Operations Manager jobs in Georgia are:

What cities in Georgia are hiring for Merchant Services Operations Manager jobs?

Cities in Georgia with the most Merchant Services Operations Manager job openings:

Infographic showing various Merchant Services Operations Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Services Operations Manager

Macon, GA β€’ On-site

Control Southern
51 - 200 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

JOB SUMMARY:                                                                                                             

The Operations Manager of Valve & Mechanical Services is responsible for the efficient operation, quality, and P&L management of the Mechanical Valve Repair /Machining facility, overseeing multiple projects including scheduling, engineering, budgets, production, material and document control, and purchases. The Operations Manager of Mechanical Services also ensures that all Valve Repair activities comply with set standards of quality.

PRINCIPAL DUTIES & RESPONSIBILITIES:

  • Manage all Valve Repair/machining activities occurring at the facility with special concerns for safety, quality, production, profit, and cost.
  • Coordinate and supervise Valve Repair/machining activities (including inventory and purchasing department) to ensure availability of product and efficient use of materials, equipment, and employees.
  • Assign work to Valve Repair personnel; set work schedules; inspect work and evaluate performance.
  • Direct supervision and motivation of all Valve Repair production personnel. Oversee and ensure the efficiency and quality of supervisory and staff. Plan schedules for Valve Repair lead hands & machinist.
  • Quality control of valve testing and valve repair activities and product. Develop and implement quality control procedures to ensure that all work produced in the Valve Repair shop meets quality requirements.
  • Ensure that all Valve Repair personnel are properly certified and trained (i.e. National Board certifications). Understand and enforce certification guidelines relating to safety relief procedures.
  • Inspect Valve Repair facilities and equipment. Make changes in allocation of space and storage of product. Evaluate and recommend major equipment additions / modifications.
  • Provide and maintain accurate Valve Repair timelines. Develop production goals and track results for Valve Repair jobs in progress. Monitor, plan and schedule jobs to ensure on-time shipments and maximize efficiency. Take ownership of delegated projects and manage to completion.
  • Enforce policies and procedures and ensure compliance with all Legislated and Company safety procedures.

KNOWLEDGE & SKILLS:

  • General knowledge valve repair/machining equipment, modern shop technology, equipment, practices and procedures.
  • Valve Repair experience – familiarity with production planning and scheduling.
  • Knowledge and experience in NBIC regulatory requirements and safety practices.
  • Manage the adherence to prescribed procedures to ensure quality standards are met.
  • Shop, personnel, and project management experience. Ability to implement and adhere to strict schedules, timelines, and budgets.
    • Highly organized and able to multi-task effectively, make quick decisions, and efficiently organize others.
    • Ability to work in a fast-paced setting and put in additional hours to meet deadlines and schedules
    • Ability to organize, coordinate, supervise and monitor the performance of Valve Repair personnel.
    • Ability to instruct or train staff in specific operating and technical work methods or procedures.
    • Strong leadership skills. Able to manage a diverse group of people and motivate
      staff to work together as one team.
    • Working knowledge of Microsoft Office suites programs

ESSENTIAL PERFORMANCE SKILLS:
Computer Skills: Knowledge and extensive experience with MS Office Products including Word, Excel, Access, Power Point, and MS Project Manager. 

Energizing: The ability to create positive energy in both individuals and groups.

Organization and Planning: Able to organize or schedule multiple tasks, people, or services; develop realistic action plans while being sensitive to time constraints and resource availability.

Versatility: The ability to modify one’s own behavior style to respond to the needs of others while maintaining one’s own objectives.

Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listen well.

Interaction: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
Team Building: Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Company Description

At Control Southern, we believe that if you live with integrity, success will follow.

Control Southern helps manufacturing plants in the Southeast run better, faster and smarter through automation and customized valve solutions. We offer on-site consultation, engineering services, top-notch products and business experience.

To grow even more, we are seeking candidates with integrity, a drive to excel in engineering, a dedication to customer service and a thirst to innovative in management.

Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique solutions for our clients in power, pulp & paper, life science, chemical, food & beverage, alternative energy and many other process industries, we help the world run more efficiently.

Across North America, Emerson strategically partners with local companies to assist with delivery, ensure quality, and maximize lifetime value of all automation assets. This integrated network of twenty-one strategically selected local companies, known as Emerson Impact Partners, offer the tools, services, subject matter experts, local expertise, and technologies within and beyond Emerson’s portfolio to serve valve, automation and reliability needs.

As an Emerson Impact Partner for Georgia, Bahamas, the majority of Florida and Alabama, and portions of Tennessee, Control Southern connects customers with world-class solutions, superior technical expertise, and life-cycle services.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities