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Merchant Services Operations Manager Jobs in Georgia

Kohl's

Operations Manager

Macon, GA · On-site

Role Specific Information 2nd Shift, Monday-Thursday, 4:30 pm-2:30 am About the Role As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor ...

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Merchant Services Operations Manager information

What is a merchant services operations manager?

Merchant Services Operations Managers are professionals who oversee the daily operations of merchant services departments in financial institutions or payment processing companies. They are responsible for ensuring efficient processing of card payments, managing relationships with merchants, and maintaining compliance with industry regulations. Their role often involves supervising staff, optimizing workflows, resolving operational issues, and implementing new payment technologies to enhance service quality and security.

What are the key skills and qualifications needed to thrive as a merchant services operations manager?

To thrive as a Merchant Services Operations Manager, you need expertise in payment processing, risk management, and operations oversight, typically supported by a bachelor’s degree in business or finance. Familiarity with payment gateways, reconciliation systems, and compliance platforms such as PCI DSS is essential. Strong leadership, analytical thinking, and effective communication skills set outstanding managers apart. These skills ensure seamless transaction processing, regulatory compliance, and efficient team performance in a highly regulated industry.

What are some common challenges faced by merchant services operations managers, and how can they be effectively addressed?

Merchant Services Operations Managers often encounter challenges such as balancing regulatory compliance with efficient transaction processing, managing high-volume merchant inquiries, and maintaining seamless integration with payment systems. To address these, it's important to implement robust training programs for staff, invest in up-to-date technology solutions, and foster close collaboration with compliance, IT, and customer support teams. Proactive communication and continuous process improvement also help ensure smooth operations and high service standards.

What is the difference between Merchant Services Operations Manager vs Merchant Services Specialist?

AspectMerchant Services Operations ManagerMerchant Services Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often less managerial focus
Work EnvironmentOversees teams, manages operations, strategic planningSupports client accounts, handles transactions, customer service
Employer & Industry UsageFinancial institutions, payment processors, banksPayment service providers, merchant accounts, sales teams
Search & Comparison IntentUnderstanding managerial roles in merchant servicesLearning about operational support roles in merchant services

The Merchant Services Operations Manager typically oversees the entire payment processing operations, focusing on team management and strategic planning. In contrast, the Merchant Services Specialist handles day-to-day client support and transaction processing. Both roles require relevant certifications and are common in financial and payment processing industries, but they differ in scope and responsibilities.

Is a merchant services operations manager a high paying job?

A merchant services operations manager typically earns a competitive salary that reflects experience, industry, and location. The role often involves managing payment processing systems, overseeing compliance, and coordinating between sales and technical teams, which can contribute to higher compensation levels compared to entry-level positions.

What are the responsibilities of a merchant services operations manager?

A merchant services operations manager oversees the daily functions of payment processing, ensuring smooth transaction flow and compliance with industry standards. They manage relationships with financial institutions, troubleshoot technical issues, and implement process improvements to enhance service efficiency and security.

What are popular job titles related to Merchant Services Operations Manager jobs in Georgia?

For Merchant Services Operations Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Merchant Services Operations Manager jobs in Georgia look for?

The top searched job categories for Merchant Services Operations Manager jobs in Georgia are:

What cities in Georgia are hiring for Merchant Services Operations Manager jobs?

Cities in Georgia with the most Merchant Services Operations Manager job openings:

Merchant Services Operations Manager jobs near you
Infographic showing various Merchant Services Operations Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Account Manager 2, Merchant Services Managed Money Accounts

Atlanta, GA • On-site, Remote

Intuit
Computer and Electronic Product Manufacturing • 5 - 10K employees
Learn more about Intuitexternal

$100K - $135K/yr

Full-time

Posted 5 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

Job description

 


As a Merchant Services Account Manager, you play a vital role in driving growth and protecting revenue for our mid-market customers. Your primary objective is to deeply engage with customers, gaining a thorough understanding of their business needs across all locations. Leveraging your expertise, you'll demonstrate our core capabilities and recommend the right merchant processing solution stack to meet their specific requirements. Collaborating with internal support partners and resources, you'll ensure seamless execution of our solutions, contributing to Intuit's mission of disrupting the small business mid-market segment.


Responsibilities


  • Exemplify Intuit's values and foster an inclusive environment conducive to collaboration and innovation.

  • Proactively identify opportunities to drive business improvements for existing customers, providing strategic recommendations aligned with their needs.

  • Articulate Intuit's value propositions within the merchant services domain, showcasing understanding of our strategies and products relative to competitors.

  • Deliver compelling presentations to C-level executives, effectively communicating ROI and value propositions.

  • Grow and manage a robust sales funnel, maintaining a sustainable sales cycle to meet quarterly targets.

  • Collaborate with key stakeholders to influence the buying process and navigate complex selling processes.

  • Serve as a cross-functional facilitator, leveraging resources to support business relationship growth and execution.

  • Utilize all available resources to efficiently close deals and drive scalability.

  • Measure success through key metrics including quota attainment, close rates, pipeline velocity, and retention improvements.


Qualifications


  • Minimum 5+ years of quota-carrying software or technology sales and corporate account management experience.

  • Extensive experience in territory management across multiple states and industries, preferably within the merchant services domain.

  • Deep understanding of Account Receivable and Account Payable processes related to money movement.

  • Familiarity with merchant services customers owning multiple locations and annual revenues exceeding $5M.

  • Familiarity with merchant service industry standards as it relates to rates, cost analysis, and risk management.

  • Experience selling merchant services platform solutions with negotiated rates/terms across various industries.

  • Strong business acumen and sales skills, with the ability to innovate and iterate.

  • Prior experience with accounting, ERP, or financial management software sales.

  • Proficiency in managing a large prospect pipeline through Salesforce and supporting multiple partners through the sales process.

  • Familiarity with key sales methodologies such as Challenger, SPIN, Solution, or Sandler.

  • Understanding of the client management lifecycle and ability to collaborate effectively with diverse stakeholders.

  • Bachelor's degree or MBA preferred or equivalent work experience.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 

The expected base pay range for this position is:
Mountain View, CA $100,000- $135,000
New Jersey Remote $80,500- $104,000Employment Type: Full-Time

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