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Membership Administrator Jobs (NOW HIRING)

Mule Deer Foundation

$60 - $81/hr

Serve as the primary administrator for the organization's CRM * Manage and maintain constituent records, membership data, workflows, and related system configurations. * Maintain the accuracy ...

New

Houston Symphony Society

Membership Manager

Houston, TX · On-site

$60 - $75/hr

Job Title: Membership ManagerDepartment: DevelopmentReports to: Director, Annual Giving ... Data Management & ReportingServe as a Tessitura power user and primary administrator for GiveButter ...

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How much do membership administrator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for membership administrator in the United States is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.67 per hour, depending on experience, location, and employer.

What does a membership administrator do?

A membership administrator provides front line service and communication to members of a large group or organization. Your responsibilities include handling member requests and inquiries, monitoring inventory of prospective member materials, answering questions for potential members, processing new member applications and previous member renewals, and assisting those who wish to register. Your interact with clients and handle administrative tasks, following up on payment from those looking to join, offering information on membership benefits, training new staff, tracking membership trends, and providing reports related to membership registration growth.

What are the key skills and qualifications needed to thrive as a membership administrator, and why are they important?

To thrive as a Membership Administrator, you need strong organizational skills, attention to detail, and experience with customer service or administrative support, often backed by a relevant diploma or degree. Familiarity with membership databases, CRM systems, and office software like Microsoft Office is typically required. Excellent communication, problem-solving abilities, and a proactive approach are vital soft skills for managing member inquiries and maintaining positive relationships. These skills ensure accurate record-keeping, efficient membership processes, and high member satisfaction, all of which are essential for organizational success.

What are some common challenges faced by membership administrators and how can they be effectively managed?

Membership Administrators often encounter challenges such as managing high volumes of member inquiries, ensuring accurate record-keeping, and balancing multiple administrative tasks simultaneously. Staying organized with robust database systems and using clear communication channels with both members and team members can help address these challenges. Additionally, proactively updating membership information and staying informed about organizational policies ensures smooth operations and positive member experiences.

What is the difference between Membership Administrator vs Membership Coordinator?

AspectMembership AdministratorMembership Coordinator
CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsSimilar credentials; often requires customer service or administrative experience
Work EnvironmentOffice settings, membership departments, associationsOffice environments, event settings, member engagement roles
Employer & IndustryNonprofits, clubs, associations, professional organizationsSimilar industries, often overlapping with membership services and event planning
Search & Comparison IntentUnderstanding administrative roles in membership managementLooking for roles involving member engagement and coordination

The main difference between a Membership Administrator and a Membership Coordinator lies in their focus. The Membership Administrator typically handles administrative tasks related to membership records, billing, and data management. The Membership Coordinator often focuses more on engaging members, organizing events, and supporting member retention efforts. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly based on administrative versus engagement functions.

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Membership Administrator jobs near you
Infographic showing various Membership Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,849 per year, or $20.1 per hour.

Manager, Membership Administration

Hawaii Medical Service Association

Honolulu, HI • On-site

Full-time

Re-posted 20 days ago

Job description

  1. Manage and lead a membership admin team by providing training, mentorship, and best practice solutions.
  2. Manage daily operations of the membership admin team, including inventory analysis, tracking and resolution
  3. Serve as the escalation point for complex or disputed cases and drive resolution within defined SLA.
  4. Monitor and analyze key performance indicators (KPIs) and take corrective actions to improve efficiency, accuracy, and customer satisfaction
  5. Collaborate with key stakeholders to include underwriting, LOB, legal, servicing teams to ensure a consistent and integrated approach to accurate and timely case processing.
  6. Maintain documentation, audit trails, and reporting in line with internal controls and external compliance requirements.
  7. Contribute to the development and implementation of new policies, procedures, and systems to improve membership admin operations.
  8. Stay current with changes in laws, regulations, and industry best practices related to membership admin management. Performs all other miscellaneous responsibilities and duties as assigned or directed.

#LI-Hybrid
  1. Bachelor's degree and five years of related work experience; or equivalent combination of education and related work experience.
  2. Two years of leadership, supervisory, or management experience.
  3. In-depth knowledge of managed care, PPO, HMO, Medicaid, Medicare Advantage, and commercial group health plans
  4. Working knowledge of claims adjudication systems (e.g., Facets, QNXT, Epic Tapestry, HealthEdge)
  5. Effective written and verbal communication skills
  6. Intermediate working knowledge of Microsoft Office applications including, but not limited to Word, Powerpoint, Outlook and Excel.

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