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Member Engagement Jobs (NOW HIRING)

Specialist, Member Engagement

Orlando, FL ยท On-site

$14.90 - $29.06/hr

Represents Member issues in areas involving member impact and engagement including: Appeals and Grievances, Member Problem Research and Resolution, and the development/maintenance of Member Materials.

Specialist, Member Engagement

Miami, FL ยท On-site

$14.90 - $29.06/hr

Represents Member issues in areas involving member impact and engagement including: Appeals and Grievances, Member Problem Research and Resolution, and the development/maintenance of Member Materials.

Specialist, Member Engagement

Tampa, FL ยท On-site

$14.90 - $29.06/hr

Represents Member issues in areas involving member impact and engagement including: Appeals and Grievances, Member Problem Research and Resolution, and the development/maintenance of Member Materials.

Specialist, Member Engagement

Orlando, FL ยท On-site

$14.90 - $29.06/hr

Represents Member issues in areas involving member impact and engagement including: Appeals and Grievances, Member Problem Research and Resolution, and the development/maintenance of Member Materials.

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Member Engagement information

See salary details

$27K

$77.8K

$136.5K

How much do member engagement jobs pay per year?

As of Jun 10, 2026, the average yearly pay for member engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What does member engagement mean?

In a member engagement role, it refers to strategies and activities designed to build strong relationships with members, encourage participation, and increase retention. This often involves communication skills, data analysis, and the use of engagement tools to understand member needs and improve their experience.

What are the key skills and qualifications needed to thrive in Member Engagement, and why are they important?

To excel in Member Engagement, you need strong communication abilities, customer service experience, and a background in relationship management, often supported by a relevant degree or training. Familiarity with CRM systems, member management software, and data analytics tools is typically required. Outstanding interpersonal skills, problem-solving, and a proactive approach help professionals build trust and foster loyalty among members. These capabilities drive member satisfaction, retention, and overall organizational growth.

What is the difference between Member Engagement vs Member Services?

AspectMember EngagementMember Services
Primary FocusBuilding relationships and increasing member involvementProviding support and assistance to members
Skills NeededCommunication, event planning, relationship managementCustomer service, problem-solving, administrative skills
Work EnvironmentCommunity events, outreach programs, digital platformsHelp desks, call centers, member portals
Common CertificationsMembership management, community engagement certificationsCustomer service certifications, administrative training

While both roles aim to serve members, Member Engagement focuses on fostering relationships and increasing involvement, whereas Member Services emphasizes providing direct support and resolving issues. Understanding these differences helps organizations allocate resources effectively and tailor their member-focused strategies.

How does a Member Engagement professional typically collaborate with other departments to enhance the member experience?

Member Engagement professionals frequently work alongside teams like marketing, customer service, and product development to ensure members receive timely, relevant communications and support. They often coordinate campaigns, gather feedback, and relay insights from members to improve offerings or services. This cross-functional collaboration is essential for creating a seamless and satisfying member journey, and it provides valuable opportunities for learning and professional growth within the organization.

What is a Member Engagement role?

A Member Engagement role focuses on building and maintaining strong relationships between an organization and its members. People in this position work to understand member needs, encourage participation, and enhance satisfaction through communication, events, and personalized support. They often analyze feedback to improve the overall member experience and retention. This role is common in associations, clubs, nonprofits, and subscription-based businesses.
What cities are hiring for Member Engagement jobs? Cities with the most Member Engagement job openings:
What are the most commonly searched types of Member Engagement jobs? The most popular types of Member Engagement jobs are:
What states have the most Member Engagement jobs? States with the most job openings for Member Engagement jobs include:
Infographic showing various Member Engagement job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.
Director, Member Engagement

Director, Member Engagement

American Farm Bureau Federation

Washington, DC โ€ข On-site

$95K - $105K/yr

Full-time

Posted 4 days ago


Job description

POSITION OBJECTIVE: Provide staff leadership and oversight for the AFBF Promotion and Engagement program and other member engagement initiatives.
REPORTS TO: Managing Director, Member Engagement
LOCATION: Washington, DC; Eligible to earn telework 2 days/week
PAY RANGE: $95,000 - $105,000 annually, commensurate with experience
DUTIES and RESPONSIBILITIES:
Promotion and Engagement (P&E) Program:
  • Provide staff leadership and oversight of the Promotion & Engagement program, AFBF P&E Committee and related projects including national conferences, committee meetings, new committee member orientation, quarterly newsletters, and associated events and initiatives.
  • Provide staff leadership and oversight of Communicate, Collaborate and Influence (CCI) and other annual convention programs led by the P&E Committee.
  • Oversee the planning and delivery of the AFBF Target Training event.
  • Collaborate across all programs on the coordination, planning and execution of the FUSION Conference and provide staff leadership for the P&E-specific programming.
  • Proactively build and maintain relationships with state staff working in related areas and serve as a trusted resource to states in developing P&E programs.
  • Research and develop opportunities for consumer and stakeholder engagements and serve as the staff point-of-contact for AFBF industry relations on P&E stakeholder relationships.
  • Maintain an in-depth knowledge and awareness of effective consumer engagement practices and relevant consumer engagement topics and trends.
  • Collaborate with AFBF staff from communications, Foundation for Agriculture, and leadership development to leverage existing resources and strategically align efforts in the consumer engagement space.
  • Oversee the social media efforts of the committee including content creation, content calendar, logistics and tracking of social media metrics, in collaboration with the AFBF digital media team.
  • Plan and implement the quarterly Amplify Agriculture Series of the AFBF P&E Committee.
  • Provide strategic direction for and manage the committee's consumer engagement resources (Digital Toolbox).
  • Develop P&E materials and evaluations, maintain records and files relating to P&E projects.
  • Present programs related to P&E and consumer engagement at state events as requested.

Veteran Farmers:
  • Manage relationship and involvement with Farmer Veteran's Coalition.
  • Provide staff leadership for the Veteran Farmer Award of Excellence program, including oversight of AFBF Convention winner recognition and digital media engagement.

Health and Safety (H&S):
  • Provide staff leadership for the quarterly Farm Bureau Health and Safety Network.
  • Oversee the development of ASAP Week promotional toolkit.
  • Manage relationship and involvement with safety industry partners.
  • As a member of the Farm State of Mind Working Group, manage the coordination and communication of the Farm Bureau Mental Health Advocate Network and Farm State of Mind Sounding Board.

General:
  • Oversee all budgets associated with P&E, Health & Safety and Veteran Farmers, totaling approx. $225K.
  • Provide details for reports to the AFBF Board of Directors.
  • Effectively engage and mobilize volunteer leaders, maintaining strong and trustworthy relationships.
  • Collaborate as needed in all other program areas for which the Leadership, Education & Engagement Department has responsibility.

RELATIONSHIPS:
Collaborate with staff of the Leadership, Education & Engagement Department, other AFBF and affiliated company staff, and volunteer leaders regarding activities and information of direct concern to them.
EDUCATION OR TRAINING REQUIRED:
  • Bachelor's degree or equivalent experience

EXPERIENCE AND SKILLS REQUIRED:
  • Minimum five years related work experience
  • Experience in building and maintaining professional partnerships
  • Excellent communication, presentation, time management and organizational skills
  • Experience implementing projects, programs and/or processes according to budget parameters

PREFERRED EDUCATION/EXPERIENCE/TRAINING/SKILLS:
  • Farm Bureau experience
  • Experience working in associations and/or working with volunteers or committees, especially in agriculture
  • Demonstrated interest and/or experience with consumer education and engagement
  • Degree in agricultural communications or leadership development field

OTHER REQUIREMENTS:
  • Travel (approximately 15-20%) and willingness to work evenings or weekends as needed.
  • Public Speaking

TO APPLY:
Please submit a cover letter and resume.
If you have 2-4 years of relevant experience, we encourage you to apply-you may be considered for an Associate Director role with similar responsibilities and competitive compensation aligned to experience.