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Member Engagement Director Jobs (NOW HIRING)

Clover Health

Director, Member Engagement

Houston, TX · On-site

As a Director, Member Engagement, you will: * Own the scorecard. Adherence, occupancy, conversion, AHT, quality, talk-to-listen, member outcomes. You set the targets, publish the dashboards, and tell ...

Heron Wolf

Engagement Director

Manhattan, NY

It's a position where both go hand in hand, requiring someone who can build strong relationships, create engaging experiences, and develop initiatives that encourage long-term member engagement.

New

Clover Health

Director, Member Engagement

Houston, TX · On-site

As a Director, Member Engagement, you will: * Own the scorecard. Adherence, occupancy, conversion, AHT, quality, talk-to-listen, member outcomes. You set the targets, publish the dashboards, and tell ...

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Member Engagement Director information

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$33K

$91.6K

$183.5K

How much do member engagement director jobs pay per year?

As of Jul 14, 2026, the average yearly pay for member engagement director in the United States is $91,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Member Engagement Director, and why are they important?

To thrive as a Member Engagement Director, you need expertise in member relations, strategic planning, and data-driven program development, often supported by a background in communications, marketing, or business. Familiarity with customer relationship management (CRM) platforms, analytics tools, and event management software is typically required. Exceptional interpersonal, leadership, and problem-solving skills help foster member loyalty and drive engagement initiatives. These skills and qualities are crucial for building strong member relationships, increasing retention, and supporting organizational growth.

How does a Member Engagement Director typically collaborate with other departments to enhance member satisfaction?

A Member Engagement Director works closely with departments such as marketing, customer service, and program development to create and implement engagement strategies. This role often involves leading cross-functional meetings, sharing member feedback, and aligning initiatives to ensure a consistent and positive member experience. By building strong relationships across teams, the Director can advocate for member needs and help shape services that drive retention and satisfaction. Effective collaboration is key to identifying opportunities for improvement and ensuring that member-focused goals are integrated into organizational planning.

What are Member Engagement Directors?

Member Engagement Directors are professionals responsible for developing and implementing strategies to increase participation, satisfaction, and retention among members of an organization, such as an association, nonprofit, or club. They design programs, coordinate events, and communicate regularly with members to ensure their needs are met and they feel valued. The role often involves analyzing member data, gathering feedback, and collaborating with other departments to enhance the overall member experience. Their primary goal is to foster strong relationships and promote long-term engagement within the organization.

What is the difference between Member Engagement Director vs Member Relations Manager?

AspectMember Engagement DirectorMember Relations Manager
Primary FocusDeveloping engagement strategies to increase member participation and loyaltyManaging day-to-day member interactions and resolving issues
ResponsibilitiesStrategic planning, event oversight, engagement campaignsCustomer service, communication, conflict resolution
Required CredentialsRelevant experience in member engagement, communication skillsCustomer service background, interpersonal skills
Work EnvironmentStrategic, planning-oriented, often in office settingsOperational, member-facing, often in office or on-site

While both roles focus on members, the Member Engagement Director emphasizes strategic initiatives to boost engagement, whereas the Member Relations Manager handles daily interactions and member issues. The Director role typically involves higher-level planning, while the Manager role is more operational.

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Member Engagement Director jobs near you

Life Engagement Director

Somerby Mount Pleasant

Mount Pleasant, SC • On-site

Other

Medical, Life, Retirement

Posted 12 days ago

Job description

Make a difference in the lives of others while personally thriving!

Join Bridge Senior Living - a certified Great Place to Work (2025-2026)!

Now Hiring! Energetic Life Engagement Director to Join our Leadership Team!

What you can expect as a Life Engagement Director:

  • Incentivized Annual Bonus Opportunities
  • Tuition Reimbursement eligibility after three months of full-time employment
  • Competitive pay
  • 401(k) with company match
  • Next Day Pay with PayActiv
  • Excellent Benefits
  • The friendliest leaders and teammates
  • Offering health insurance benefits starting at $75 per month for full-time associates

Qualifications of an ideal Life Engagement Director:

  • Valid Driver's License in the State of Residency
  • Combination of education and/or experience working with Seniors
  • 2-3 years of experience in Senior Living as an Activities/Life Engagement Director

Life Engagement Director Job Summary:

Life Engagement Director is responsible for implementing programs to promote all areas of wellness including physical, emotional, mental, and spiritual well-being.

  • Plan, promote implement, coordinate, and evaluate activities in all levels of care.
  • Supervise, schedule and evaluate Activity Assistants during scheduled events
  • Develop, post and maintain a monthly schedule and newsletter in a timely manner to residents
  • Ensure timely, safe, secure, and dependable transportation services for residents

EEO Statement:

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. 

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.  Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.  Please contact questions@bridgeseniorliving.com or 1-888-883-1796 for assistance with an accommodation.

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