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Member Engagement Director Jobs (NOW HIRING)

Member Engagement Advocate

Dallas, TX · On-site

$22 - $26.50/hr

JOB OVERVIEW As a Member Engagement Advocate, you will serve as a trusted resource for members ... Self-directed and proactive - able to manage cases and responsibilities with minimal supervision

... engagement, and daily operations while helping ensure every interaction reflects the YMCA ... Ymca Careers Similar Positions Membership Sales Director YMCA of the Pikes Peak Region Director of ...

Member Experience Manager

Yonkers, NY · On-site

$24.04 - $26.44/hr

The Member Experience Manager leads member onboarding, engagement, and retention efforts while ... Ymca Careers Similar Positions Membership Sales Director YMCA of the Pikes Peak Region Director of ...

Showing results 41-60

Member Engagement Director information

See salary details

$33K

$91.6K

$183.5K

How much do member engagement director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for member engagement director in the United States is $91,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a member engagement director?

To thrive as a Member Engagement Director, you need expertise in member relations, strategic planning, and data-driven program development, often supported by a background in communications, marketing, or business. Familiarity with customer relationship management (CRM) platforms, analytics tools, and event management software is typically required. Exceptional interpersonal, leadership, and problem-solving skills help foster member loyalty and drive engagement initiatives. These skills and qualities are crucial for building strong member relationships, increasing retention, and supporting organizational growth.

How does a member engagement director typically collaborate with other departments to enhance member satisfaction?

A Member Engagement Director works closely with departments such as marketing, customer service, and program development to create and implement engagement strategies. This role often involves leading cross-functional meetings, sharing member feedback, and aligning initiatives to ensure a consistent and positive member experience. By building strong relationships across teams, the Director can advocate for member needs and help shape services that drive retention and satisfaction. Effective collaboration is key to identifying opportunities for improvement and ensuring that member-focused goals are integrated into organizational planning.

What is a member engagement director?

Member Engagement Directors are professionals responsible for developing and implementing strategies to increase participation, satisfaction, and retention among members of an organization, such as an association, nonprofit, or club. They design programs, coordinate events, and communicate regularly with members to ensure their needs are met and they feel valued. The role often involves analyzing member data, gathering feedback, and collaborating with other departments to enhance the overall member experience. Their primary goal is to foster strong relationships and promote long-term engagement within the organization.

What is the difference between Member Engagement Director vs Member Relations Manager?

AspectMember Engagement DirectorMember Relations Manager
Primary FocusDeveloping engagement strategies to increase member participation and loyaltyManaging day-to-day member interactions and resolving issues
ResponsibilitiesStrategic planning, event oversight, engagement campaignsCustomer service, communication, conflict resolution
Required CredentialsRelevant experience in member engagement, communication skillsCustomer service background, interpersonal skills
Work EnvironmentStrategic, planning-oriented, often in office settingsOperational, member-facing, often in office or on-site

While both roles focus on members, the Member Engagement Director emphasizes strategic initiatives to boost engagement, whereas the Member Relations Manager handles daily interactions and member issues. The Director role typically involves higher-level planning, while the Manager role is more operational.

More about Member Engagement Director jobs
What cities are hiring for Member Engagement Director jobs? Cities with the most Member Engagement Director job openings:
What are the most commonly searched types of Member Engagement jobs? The most popular types of Member Engagement jobs are:
What states have the most Member Engagement Director jobs? States with the most job openings for Member Engagement Director jobs include:
Infographic showing various Member Engagement Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $91,600 per year, or $44 per hour.

Inspiritas Director (Memory Care Engagement Director)

Career Search

Glen Allen, VA

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago


Job description

The Inspiritas Engagement Director plans and implements the community's engagement and events for RUI's Memory Care Signature Program (Inspiritas). The Inspiritas Engagement Director leads the Inspiritas signature program-a premier, person-centered memory care program designed to provide elegant, elevated, and dignified living experiences for residents living with dementia. This leader ensures exceptional quality of life through operational excellence, therapeutic programming, and staff development rooted in industry-leading practices. The Director embodies the TEACH values (Teachability, Empathy, Anticipation, Creativity, Humility) and drives engagement, safety, and connection for each resident and their families.

  • Maintains compliance with Virginia DSS Assisted Living Regulations and internal policies.
  • Maintains a working knowledge of all RUI policies and procedures pertaining to the position, the department, and the personnel.
  • Champion and implement evidence-based therapeutic engagement (e.g., music, art, pet therapy, aromatherapy, Life Havens).
  • Plans, implements, and ensures a varied and innovative Life Enrichment programs to enhance and achieve the multi-dimensionsof wellness to include the emotional, social, physical, spiritual, and intellectual well-being of the residents as outlined in theInspiritas training program.
  • Direct day-to-day operations of the Inspiritas community, ensuring alignment with organizational vision and Inspiritasstandards.
  • Lead, coach, and supervise Inspiritas team members across clinical, life enrichment, and care services.
  • Coordinates the scheduling and activity assignments of designated Life Enrichment Assistants (LEA) for successful delivery ofthe Inspiritas program.
  • Foster a culture of compassion, responsiveness, and creativity in dementia care.
  • Ensure every resident is safe and cared for daily.
  • Collaborate closely with clinical, culinary, and therapy teams to identify and respond to changes in residents' cognitive orphysical conditions.Serve as the primary point of contact for families, providing education, weekly touchpoints, monthly support groupmeetings,and connection to plans of care.
  • Coordinate onboarding and support resources for family engagement, such as tabletop activity bins, Life Havens, and resourcelibraries.
  • Conduct daily huddles, monthly team development, and annual performance evaluations.
  • Promote ongoing dementia education aligned with Inspiritas and national standards (e.g., NCCAP, Teepa Snow, Alzheimer'sAssociation).
  • Coordinates with Director of Marketing and Community Relations to participate in tours, meetings, events, and external business development to promote RUI's Life Enrichment values and Inspiritas program as directed by the Executive Director.
  • Take photographs during activities/events and ensure timely transfer to RUI approved social media platforms without violating HIPAA .

What you will need to be successful!

  • 3+ years of leadership experience in memory care or assisted living
  • Certified Dementia Practitioner (Preferred).
  • Recreational Therapist, Music Therapist, Art Therapist Background (Preferred).
  • Interest or experience in psychology, sociology, social work, gerontology, neurocognitive disorders.
  • Strong interpersonal, team leadership, and communication skills
  • Demonstrated knowledge of evidence-based dementia engagement practices
  • Must be able to communicate both verbally and in writing, follow instructions and direction, interact with residents of varying backgrounds. and abilities, remain cheerful and calm under stressful situations, and work as a team member.
  • Must be willing and able to work flexible hours including weekends, holidays, and evenings.
  • Must have safe driving record. A copy of the Division of Motor Vehicle Driving Record must be given to the Executive Director upon hire.
  • First Aid and CPR certified or able to obtain within seven (7) days of hire

What can RUI offer you?

  • Pleasant Teamwork Environment
  • Hands-On Immersive Training and Learning experiences
  • Resort-style Community
  • Supportive Corporate Team
  • Medical, Dental, Vision, Life, and Pet insurance
  • Tuition Reimbursement and college Partnerships
  • Referral Bonus Program
  • 401K with company match
  • Free Meal Daily
  • Competitive Wages
  • Many Opportunities for Growth and Development

Being an RUI team member means having the opportunity to be something more than an employee. Great possibilities lie ahead - to grow as a person and in your career. To live The RUI vision of delivering a lifestyle our residents have earned and deserved. It's an opportunity to become your personal best.