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Medical Administrative Assistant Jobs (NOW HIRING)

Psymed Solutions

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Medical Administrative Assistant

Plano, TX · On-site

$25/hr

... Medical Office Executive Assistant to support executive leadership and assist with the daily administrative, operational, human resources, and financial functions of a fast-paced multi-location ...

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Medical Administrative Assistant information

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How much do medical administrative assistant jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for medical administrative assistant in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Medical Administrative Assistant vs Medical Secretary?

AspectMedical Administrative AssistantMedical Secretary
CredentialsTypically requires a certificate or diploma in medical administrationOften requires similar certifications, but may also have secretarial training
Work EnvironmentHospitals, clinics, private practicesDoctors' offices, clinics, healthcare facilities
Job DutiesScheduling, billing, patient records, administrative tasksScheduling, correspondence, managing patient files, administrative support

Both roles support healthcare operations with administrative tasks, but Medical Administrative Assistants often have broader responsibilities including billing and coding, while Medical Secretaries focus more on correspondence and scheduling. The roles are similar and sometimes overlap, but the Medical Administrative Assistant position generally requires more specialized training in medical administration.

What qualifications do you need to be a medical administrative assistant?

Medical administrative assistants typically need a high school diploma or equivalent, along with postsecondary training or certification in medical office administration. Strong organizational, communication, and computer skills are essential, and familiarity with electronic health records (EHR) systems is often required.

What are some common challenges Medical Administrative Assistants face when managing patient scheduling and how can they overcome them?

Medical Administrative Assistants often encounter challenges such as last-minute cancellations, overlapping appointments, and managing high patient volumes. To address these, effective use of scheduling software, clear communication with patients about policies, and proactive confirmation calls or reminders can help minimize disruptions. Staying organized and adaptable is key, as is collaborating closely with clinical staff to prioritize urgent cases and ensure a smooth patient flow.

What are the key skills and qualifications needed to thrive as a Medical Administrative Assistant, and why are they important?

To thrive as a Medical Administrative Assistant, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with practice management software, electronic health records (EHR) systems, and medical billing processes is essential. Excellent communication, professionalism, and the ability to multitask make someone stand out in this role. These skills and qualities ensure efficient office operations, accurate patient records, and a positive experience for both patients and healthcare providers.

What are medical administrative assistants?

Medical administrative assistants are professionals who handle the administrative and clerical tasks in healthcare settings such as hospitals, clinics, and doctors' offices. Their responsibilities include scheduling appointments, managing patient records, handling billing and insurance paperwork, and communicating with patients and healthcare staff. They play a crucial role in ensuring the smooth operation of medical offices, allowing healthcare providers to focus on patient care.

What Is an Administrative Medical Assistant?

An administrative medical assistant oversees the front desk area of a healthcare facility. These clerical professionals specialize in handling the day-to-day administration of the facility so that physicians, nurses, and other medical staff can serve patients efficiently. As an administrative medical assistant, your job duties include providing customer service support to patients, scheduling appointments, filing insurance claims, and handling patient billing. You must also be well-versed on the latest HIPAA and JCAHO mandates concerning patient privacy and rights.

What jobs can you get as a medical administrative assistant?

A medical administrative assistant can pursue roles such as medical receptionist, front desk coordinator, medical office secretary, or patient services representative. These positions typically involve scheduling, patient communication, and managing medical records, often requiring proficiency with electronic health records (EHR) systems and strong organizational skills.

Is a CMAA certification worth it?

For a Medical Administrative Assistant, obtaining a Certified Medical Administrative Assistant (CMAA) certification can enhance job prospects by demonstrating professional competence and knowledge of medical office procedures. It may also lead to higher pay and increased job opportunities, especially in competitive healthcare environments. However, experience and on-the-job skills remain important factors in employment decisions.

What Is a Medical Administrative Assistant?

As a medical administrative assistant, your primary responsibilities are scheduling patient appointments and handling paperwork. Your job duties include filing patient records, submitting insurance and billing paperwork, and arranging laboratory services or follow-up care. Your work requires a significant amount of interpersonal interactions, so strong communication skills are a must. You may also serve as the receptionist for a medical office, checking in patients, processing copay payments, and answering phone calls. You need to maintain a professional appearance and provide a positive customer service experience to patients and their families.

What exactly does a medical administrative assistant do?

A medical administrative assistant handles administrative tasks in healthcare settings, such as scheduling appointments, managing patient records, billing, and insurance processing. They often use electronic health record (EHR) systems and require strong organizational and communication skills to support medical staff and ensure smooth office operations.
More about Medical Administrative Assistant jobs
What cities are hiring for Medical Administrative Assistant jobs? Cities with the most Medical Administrative Assistant job openings:
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What states have the most Medical Administrative Assistant jobs? States with the most job openings for Medical Administrative Assistant jobs include:
What job categories do people searching Medical Administrative Assistant jobs look for? The top searched job categories for Medical Administrative Assistant jobs are:
Medical Administrative Assistant jobs near you
Infographic showing various Medical Administrative Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,460 per year, or $21.4 per hour.
Medical Administrative Assistant

Medical Administrative Assistant

Rising Medical Solutions

Chicago, IL • Hybrid

$19 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

We are looking for a Medical Administrative Assistant to join our team!

Are you someone who thrives in a fast-paced office environment where your time management, attention-to-detail, and communication skills are put to good use? Are you looking to switch from a hospital environment to remote office work? We might have the perfect entry/mid-level opportunity for you. Join our medically-based concierge service and early intervention program and help impact injured workers lives by coordinating services, providing resources to our constituencies, and helping people when they need it most.

The Injury Coordinator (working title: Medical Administrative Assistant) works in a remote office setting to:

  • Manage and/or assign files to appropriate staff member and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers.
  • Set up files in all appropriate systems; assign files, when applicable, to the nurse.
  • Maintain responsibility of an individual caseload.
  • Maintain appropriate electronic and paper files.
  • Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.).
  • Identify, maintain, and update participating providers.
  • Answer incoming calls, and direct the call appropriately.
  • Process all documents using computer, copier, and scanner.
  • Search and copy the appropriate internal criteria guidelines, when appropriate.
  • Work as part of a team to meet turn-around time for the set activity.
  • Keep supervisor advised of any problems or delays.
  • Continually improve job skills and knowledge of all company products and services as well as customer issues and needs, through ongoing training and self-directed research.
  • Adhere to company policies, procedures, and reporting requirements.

Requirements

  • Experience in any of the following disciplines a plus - CNA, Medical Assistant, Physical Therapy Aide, Workers' Compensation, Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager
  • Experience with workers' compensation or disability (a plus!)
  • Bachelor's or Associate's Degree preferred but not required
  • Intermediate computer and internet skills (will work with programs including MS Word, Outlook, and Excel)
  • Basic knowledge of/ability to read medical reports
  • The ability to research evidence-based guidelines
  • An understanding of workflow guidelines and follow as necessary
  • Proficient verbal/telephone and written communication skills
  • A high level of efficiency, ability to maintain rapid workflow
  • An aptitude for learning, organization skills and the ability to follow systems and procedures
  • A time-management mindset, along with planning, and prioritization skills
  • The ability to work independently as well as part of a team
  • The ability to express empathy with injured and/or disabled people
  • A customer service mindset
  • Ability to work Monday-Friday on a 1st shift central time zone

Benefits

  • Comprehensive benefit package including health/dental/vision insurance, profit sharing, 401k matching, generous time off
  • Traditional first shift schedule
  • A relaxed, yet upbeat, work environment, with a jeans professional dress code when onsite
  • In-office days reserved for training or team events
  • Awesome downtown location in River North
  • Close to public transit
  • Rising was named a Top Workplace in the healthcare industry for 2023! Check out our profile here: Rising Medical Solutions, Inc Profile (topworkplaces.com)

Apply