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Matrix Manager Jobs (NOW HIRING)

The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources ...

The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources ...

The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources ...

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Matrix Manager information

See salary details

$24.5K

$59.5K

$116K

How much do matrix manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for matrix manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Matrix Manager vs Project Manager?

AspectMatrix ManagerProject Manager
CredentialsTypically requires management or leadership experience, often with certifications like PMP or similarUsually requires project management certifications like PMP or PRINCE2
Work EnvironmentWorks across multiple departments, managing resources and priorities in a matrix structureFocuses on planning, executing, and closing specific projects within defined scope and timeline
Employer & Industry UsageCommon in large organizations with complex structures, such as IT, manufacturing, and consultingWidely used across industries for project execution in IT, construction, healthcare, and more

The main difference is that a Matrix Manager oversees multiple departments and manages resources across projects, while a Project Manager focuses on leading specific projects from start to finish. Both roles require strong leadership and organizational skills, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Matrix Manager, and why are they important?

To thrive as a Matrix Manager, you need strong project management abilities, cross-functional leadership experience, and ideally a degree in business or a related field. Familiarity with project management software (like MS Project or Asana) and experience navigating organizational structures are often required. Excellent communication, negotiation, and conflict resolution skills set successful Matrix Managers apart. These skills are crucial for aligning diverse teams, managing competing priorities, and ensuring project goals are met in complex organizational environments.

How does a Matrix Manager effectively balance priorities and resolve conflicts between multiple reporting lines?

Matrix Managers often oversee teams where employees report to more than one supervisor, which can sometimes lead to competing priorities. To manage this, Matrix Managers must excel at communication and negotiation, ensuring that expectations from different departments are aligned and transparent. They facilitate regular check-ins and joint meetings to address potential conflicts early, and they work to build consensus among stakeholders. By fostering a collaborative environment and setting clear objectives, Matrix Managers help their teams navigate complex reporting structures and maintain productivity.

What is a Matrix Manager?

A Matrix Manager is a professional who operates within a matrix management structure, where employees have more than one reporting line, often to both a functional manager and a project or product manager. The Matrix Manager typically coordinates resources, resolves conflicts, and ensures effective communication between different teams or departments. This role requires strong collaboration and negotiation skills, as well as the ability to manage across organizational boundaries. Matrix Managers are common in organizations that work on multiple projects simultaneously or have a complex, cross-functional structure.
More about Matrix Manager jobs
What cities are hiring for Matrix Manager jobs? Cities with the most Matrix Manager job openings:
What states have the most Matrix Manager jobs? States with the most job openings for Matrix Manager jobs include:
Infographic showing various Matrix Manager job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Matrix Sales Manager

Matrix Sales Manager

ADT

Broadview Heights, OH • On-site

Full-time

Posted 7 days ago


ADT rating

7.1

Company rating: 7.1 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

31st of 100 rated security


Job description

Job Description
Position Summary:
The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.
Duties and Responsibilities:
  • Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines.
  • Recruit, train, and coach new sales representatives.
  • Implement and administer sales programs in Matrix markets to maximize opportunities.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
  • Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.

Education/Certification:
  • College Degree in Sales and Marketing or other related degree, or equivalent.

Experience:
  • 3 to 5 years proven previous sales/sales supervisory experience.

Skills:
  • Excellent interpersonal skills.
  • Strong communication skills.
  • Flexible Style ("do whatever it takes" approach).
  • Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach.
  • Ability to travel, nights and weekends, to accommodate the Customer's agenda.
  • Strong analytical ability.
  • Demonstrated managerial skills.

About the Team
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.

What ADT employees say

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Benefits

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Workplace

Get the full story on Breakroom


ADT logo

About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874