$16.75 - $20.50/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.75 - $20.50/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.75 - $20.50/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.50 - $20.25/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.50 - $20.25/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.25 - $19.75/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.25 - $19.75/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$17 - $20.75/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$17 - $20.75/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.50 - $20/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.50 - $20/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.75 - $20.50/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.75 - $20.50/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.50 - $20/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
$16.50 - $20/hr
Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...
Miami, FL · On-site
$15.25 - $20.75/hr
Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers. The Role As a Customer Service Representative, you will be ...
Miami, FL · On-site
$15.25 - $20.75/hr
Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers. The Role As a Customer Service Representative, you will be ...
North Franklin, CT · On-site
$14 - $19/hr
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... customer service representatives. * Previous work experience where you worked in-person with ...
North Franklin, CT · On-site
$14 - $19/hr
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... customer service representatives. * Previous work experience where you worked in-person with ...
Franklin, CT · On-site
$17.05 - $21.31/hr
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... customer service representatives.
Franklin, CT · On-site
$17.05 - $21.31/hr
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... customer service representatives.
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... customer service representatives.
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... customer service representatives.
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
$14.50 - $19.75/hr
Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
$14.50 - $19.75/hr
Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
Mead, CO · On-site
$16 - $21.75/hr
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... A High Degree of Personal Integrity The Customer Service Representative will register bidders ...
Mead, CO · On-site
$16 - $21.75/hr
RBA) is a leading, omnichannel marketplace that provides value-added insights, services and ... A High Degree of Personal Integrity The Customer Service Representative will register bidders ...
$15.25 - $20.75/hr
Customer Service Representative Loan Masters is looking for an energetic, positive Full Time ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
$15.25 - $20.75/hr
Customer Service Representative Loan Masters is looking for an energetic, positive Full Time ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
Miami, FL · On-site
$15.25 - $20.75/hr
Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers. The Role As a Customer Service Representative, you will be ...
Miami, FL · On-site
$15.25 - $20.75/hr
Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers. The Role As a Customer Service Representative, you will be ...
$14.50 - $19.75/hr
Customer Service Representative Lend Nation is looking for an energetic, positive Full Time ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
$14.50 - $19.75/hr
Customer Service Representative Lend Nation is looking for an energetic, positive Full Time ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
$12.75 - $17.50/hr
Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
$12.75 - $17.50/hr
Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
A Marketplace Customer Service Representative assists customers with inquiries, orders, returns, and issue resolution on an online marketplace platform. They communicate via phone, email, or chat to ensure a positive shopping experience. Responsibilities include addressing product questions, troubleshooting problems, and collaborating with sellers or internal teams. Strong communication, problem-solving skills, and familiarity with the marketplace's policies are essential.
Marketplace Customer Service Representatives often handle a high volume of inquiries from both buyers and sellers, which can include troubleshooting order issues, resolving disputes, and answering product-related questions. Adapting to fast-changing platform policies and keeping up with new features or updates can also be challenging. Additionally, representatives must balance the needs of different stakeholders while maintaining professionalism and empathy, especially when dealing with frustrated or dissatisfied customers. Overcoming these challenges requires strong organizational skills, resilience, and a commitment to providing excellent service.
A successful Marketplace Customer Service Representative possesses strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, online marketplace platforms, and basic office software is often required, and additional certification in customer service can be an asset. Exceptional patience, active listening, and the ability to remain calm under pressure help representatives stand out in this position. These skills are crucial for effectively resolving issues, ensuring customer satisfaction, and maintaining a positive reputation for the marketplace.

$16.75 - $20.50/hr
Other
Posted 14 days ago
Jons Marketplace currently has positions available in the General Customer Service job family. The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all company policies applicable to the position. Any of the following positions may be available: Cashier,Floral Clerk, Frozen Food Clerk, Grocery Clerk, Non-Foods Clerk, Produce Clerk, Service Deli Counter Clerk, Grocery Clerk, Customer Service Booth Person and Scan File Clerk.
Important Disclaimer Notice: The job duties, responsibilities and the requirements and conditions listed in this job description are representative only and not limited to the tasks that an employee may be required to perform. Jons reserves the right to revise to this job description at any time and to require employees to perform other tasks as circumstances or conditions of business or work environment change.The employer will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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Food services and drinking places
1,001 - 5,000 Employees
Los Angeles, CA, US
1977