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Marketplace Customer Service Representative Jobs

QCHI

Customer Service Representative

Hueytown, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...

New

QCHI

Customer Service Representative

Scottsboro, AL · On-site

$14.25 - $19.25/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...

QCHI

Customer Service Representative

Scottsboro, AL · On-site

$15/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...

Only Data Entry

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Los Angeles, California, United States Job Openings Customer ... This work at home opportunity is very rewarding and will help shape the marketplace and influence ...

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$13/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...

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Marketplace Customer Service Representative information

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How much do marketplace customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for marketplace customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a marketplace customer service representative?

A Marketplace Customer Service Representative assists customers with inquiries, orders, returns, and issue resolution on an online marketplace platform. They communicate via phone, email, or chat to ensure a positive shopping experience. Responsibilities include addressing product questions, troubleshooting problems, and collaborating with sellers or internal teams. Strong communication, problem-solving skills, and familiarity with the marketplace's policies are essential.

What are some of the main challenges faced by marketplace customer service representatives?

Marketplace Customer Service Representatives often handle a high volume of inquiries from both buyers and sellers, which can include troubleshooting order issues, resolving disputes, and answering product-related questions. Adapting to fast-changing platform policies and keeping up with new features or updates can also be challenging. Additionally, representatives must balance the needs of different stakeholders while maintaining professionalism and empathy, especially when dealing with frustrated or dissatisfied customers. Overcoming these challenges requires strong organizational skills, resilience, and a commitment to providing excellent service.

How to get hired as a marketplace customer service representative?

To get hired as a marketplace customer service representative, candidates should have strong communication skills, experience with customer support tools, and a good understanding of the marketplace platform. Employers often look for prior customer service experience, problem-solving abilities, and the ability to work flexible hours, including evenings and weekends. Preparing a tailored resume highlighting relevant skills and demonstrating familiarity with the company's platform can improve chances of employment.

What are the key skills and qualifications needed to thrive as a marketplace customer service representative?

A successful Marketplace Customer Service Representative possesses strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, online marketplace platforms, and basic office software is often required, and additional certification in customer service can be an asset. Exceptional patience, active listening, and the ability to remain calm under pressure help representatives stand out in this position. These skills are crucial for effectively resolving issues, ensuring customer satisfaction, and maintaining a positive reputation for the marketplace.

Is remote marketplace customer service representative a stressful job?

A remote marketplace customer service representative role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, workload and stress levels vary depending on the company, support tools used, and individual resilience. Proper training and clear expectations can help manage stress in this position.
More about Marketplace Customer Service Representative jobs
What cities are hiring for Marketplace Customer Service Representative jobs? Cities with the most Marketplace Customer Service Representative job openings:
What are the most commonly searched types of Marketplace Customer Service Representative jobs? The most popular types of Marketplace Customer Service Representative jobs are:
What states have the most Marketplace Customer Service Representative jobs? States with the most job openings for Marketplace Customer Service Representative jobs include:
What job categories do people searching Marketplace Customer Service Representative jobs look for? The top searched job categories for Marketplace Customer Service Representative jobs are:
Marketplace Customer Service Representative jobs near you
Infographic showing various Marketplace Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

QC Holdings-LendNation

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Other

PTO

Re-posted 27 days ago

Job description

Customer Service Representative

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

This position will work at Branch 0260 located at 2755 S 108th St West Allis, WI 53227.

As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

Benefits available to full time employees. Each benefit available at varying lengths of employment.

About the company:

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

QCHI / LendNation is an Equal Opportunity Employer

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