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Remote Marketplace Customer Service Representative Jobs

Remote Employment Type: Full-Time About the Role PlacidWay is seeking a Customer Service Lead ... Manage and lead a team of customer service representatives * Monitor performance and track KPIs ...

Job Title 100% Remote- Must reside in NJ Pay: $18 BRING YOUR OWN DEVICE POSITION- Remote- Must ... The Customer Service Representative (CSR) is responsible for answering inquiries from Marketplace ...

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

Customer Service Representative (Remote)

$16.50 - $22.25/hr

... evolving marketplace. We're looking for a Customer Service Representative to join our team in ... This is a remote position that offers the flexibility to work from anywhere while delivering ...

We're a technology company building the world's most advanced-and uncomplicated-digital marketplace ... We are seeking a Customer Service Representative with experience in customer service within the ...

New

Customer Service Representative (Remote) Important Notice RemX will never ask for any form of payment before or during the hiring process. If you have been asked for payment of any kind, please ...

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Remote Marketplace Customer Service Representative information

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How much do remote marketplace customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote marketplace customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Remote Marketplace Customer Service Representative jobs?

Cities with the most Remote Marketplace Customer Service Representative job openings:

What are the most commonly searched types of Marketplace Customer Service Representative jobs?

The most popular types of Marketplace Customer Service Representative jobs are:

What states have the most Remote Marketplace Customer Service Representative jobs?

States with the most job openings for Remote Marketplace Customer Service Representative jobs include:

Customer Service Team Lead

Mexico, NY • Remote

PlacidWay
11 - 50 employees

Full-time

Posted 9 days ago


Job description

Company: PlacidWay
Location: Remote
Employment Type: Full-TimeAbout the RolePlacidWay is seeking a Customer Service Lead/Manager to lead and optimize our global patient support team. You will oversee day-to-day customer interactions, improve patient experience, and drive lead conversion by ensuring fast, high-quality communication.Key Responsibilities

  • Manage and lead a team of customer service representatives
  • Monitor performance and track KPIs (response time, conversion, satisfaction)
  • Improve patient communication and overall experience
  • Optimize processes and SOPs for handling inquiries and cases
  • Coordinate with hospitals/clinics to ensure timely responses
  • Handle escalations and resolve complex customer issues
  • Work with sales and marketing teams to improve lead conversion

Requirements

  • 3–5+ years in customer service, operations, or support team management as a lead or manager
  • Strong leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Experience with CRM systems and chat/email support tools
  • Experience in business process outsourcing or online marketplace customer service management

Apply now to lead a team that helps patients access life-changing treatments worldwide.