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Remote Marketplace Customer Service Representative Jobs

WorkPath Partners

Customer Service Representative

$18/hr

Job Title 100% Remote- Must reside in NJ Pay: $18 BRING YOUR OWN DEVICE POSITION- Remote- Must ... The Customer Service Representative (CSR) is responsible for answering inquiries from Marketplace ...

AppleOne

Customer Service Rep- REMOTE

Jersey City, NJ · Remote

$39K/yr

Role: CSR 2 - Client Support Role: CSR 2 - Client Support, Bilingual (English/Spanish) Pay: * $18 ... Answer inbound calls from Marketplace consumers, prospective enrollees, and authorized ...

New

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

Jobs for Humanity

Customer Service Representative (Remote)

$16.50 - $22.25/hr

... evolving marketplace. We're looking for a Customer Service Representative to join our team in ... This is a remote position that offers the flexibility to work from anywhere while delivering ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Warren, MI, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote San Diego, California, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Dallas, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Remote Marketplace Customer Service Representative information

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How much do remote marketplace customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote marketplace customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Remote Marketplace Customer Service Representative jobs? Cities with the most Remote Marketplace Customer Service Representative job openings:
What are the most commonly searched types of Marketplace Customer Service Representative jobs? The most popular types of Marketplace Customer Service Representative jobs are:
What states have the most Remote Marketplace Customer Service Representative jobs? States with the most job openings for Remote Marketplace Customer Service Representative jobs include:
Remote Marketplace Customer Service Representative jobs near you

Customer Service Representative

WorkPath Partners

Remote

$18/hr

Other

Posted 4 days ago

Job description

Job Title

100% Remote- Must reside in NJ Pay: $18 BRING YOUR OWN DEVICE POSITION- Remote- Must provide own device (laptop and second monitor) and successfully complete a Bring Your Own Device technical requirement screening process with hiring team No time off in the first 6 week due to training Training Hours: M-F 8:00 AM - 4:30 PM Eastern for a duration of 3 weeks. After training will transition into assigned shift in the time frame of operating hours below:

Hours of Operation:

  • Open Enrollment: 11/1 – 1/31: 8:00 am to 8:00 pm EST - Monday through Friday. 8:00 am to 5:00 pm EST - Saturday 8:00 am to 5:00 pm EST - last two Sundays of OE 8:00 am – 10:00 pm EST - last three days of OE 8:00 am to 8:00 pm EST - one week after OE period ends.

The Customer Service Representative (CSR) is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.

• Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.

• Respond effectively to all forms of inbound and outbound contacts.

• Track and document all inquiries using the applicable systems.

• Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines.

• Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.

• Facilitate the fulfillment of caller requests for materials via mail, email, or download.

• Facilitate translation services for non-English speaking callers according to procedures.

• Escalate calls or issues to the appropriate designated staff for resolution as needed.

• Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.

• Perform other duties as assigned by management.

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