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Vp Marketplace Customer Service Representative Jobs

Chubb

VP, Marketplace Delivery Lead

Philadelphia, PA · On-site

$175K - $225K/yr

Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building ... The company is distinguished by its extensive product and service offerings, broad distribution ...

First Book

Vice President, Marketing

Washington, DC · On-site

$150K/yr

... CSR impact, educator reach, market intelligence, and brand alignment. * Partner with Finance ... Marketplace, and other organizational functions. * Position Marketing as a strategic business ...

First Book

Vice President, Marketing

Washington, DC · On-site

$150K/yr

... CSR impact, educator reach, market intelligence, and brand alignment. * Partner with Finance ... Marketplace, and other organizational functions. * Position Marketing as a strategic business ...

Link Logistics

Vice President, Investments

Irvine, CA · On-site

$180K - $200K/yr

... for our customers' businesses and deliver value for our stakeholders. The Vice President ... Represent Link to the brokerage community and broader marketplace by showing a high degree of ...

NutriGreen Tulsa

VP of Operations

Kiefer, OK

As the company scales past $5M in revenue, sales execution and CSR conversion accountability are expected to transition to the VP of Operations. Marketing direction and brand voice remain with the ...

Advantage Solutions

VP Sales

Cincinnati, OH · On-site

$120 - $190/hr

Play a strategic role in developing category, channel, customer and competitive brand marketplace ... The Company services a variety of trade channels including grocery, mass merchandise, specialty ...

Advantage Solutions

VP Sales

Cincinnati, OH · On-site

$161K - $217K/yr

Play a strategic role in developing category, channel, customer and competitive brand marketplace ... The Company services a variety of trade channels including grocery, mass merchandise, specialty ...

Dorsia

Senior Vice President of Marketplace

Miami, FL · On-site

... customer service functions, ensuring every member touchpoint reflects Dorsia's ultra-luxury ... represent Dorsia's brand to partners, investors, and board members. • Proven leader with the ...

Freshpet

VP, Logistics & Customer Service

Freemansburg, PA · On-site

$136K - $175K/yr

VICE PRESIDENT OF LOGISTICS AND CUSTOMER SERVICE GENERAL SUMMARY The Vice President of Logistics and Customer Service is responsible for the development and execution of the overall logistics ...

Omnicom

VP, Client Services

Williamsburg, VA

Provide proactive counsel on external marketplace, competitive pressures, and brand influences ... The physical demands described here are representative of those that must be met by an employee to ...

1 800 Flowers

VP of Marketplace Growth

Atlanta, GA

Why Join Us? At 1-800-Flowers.com, our family of brands helps customers celebrate life's most ... As consumer shopping behavior continues to shift toward marketplaces, this channel represents one ...

Lincare

Trainer, Customer Service Rep

Greenwood, IN

$14.75 - $19/hr

Provides training for all Customer Service Representatives and Central Customer Service ... Reports to region manager/regional VP a monthly schedule of training * Coordinates special projects ...

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Vp Marketplace Customer Service Representative information

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How much do vp marketplace customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for vp marketplace customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Marketplace Customer Service Representative jobs?

The most popular types of Marketplace Customer Service Representative jobs are:

Vp Marketplace Customer Service Representative jobs near you

VP, Marketplace Delivery Lead

Chubb

Philadelphia, PA • On-site

$175K - $225K/yr

Full-time

Posted 13 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

144th of 311 rated insurance

Job description


Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way. This means technology is infused into the business and technology experts sit at the table with our insurance experts. This requires taking an engineers of everything mentality to deliver the world-class customer experience that sets Chubb apart from our competition. By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change in a multidisciplinary squad. Here is how some of our current transformers are describing how they feel about their experience in our squads: invigorated, heard, motivated, supported, and valued.
Want to know more about how you can be a part of the magic? Here's what we're looking for.
As our Marketplace UX Sub-Domain Lead, you will create, shape, and own the digital vision and roadmap for Property and Casualty, Financial Lines, and Cyber products on Marketplace. You will be responsible for the prioritization of agent experience and business value feature requests to elegantly deliver Chubb's product and coverage solutions. With us, you will align our evolving business priorities to platform functionality, managing stakeholder expectations, leading successful squad feature delivery, as well as aligning the sub-domain to the Chubb Small Business digital vision.
In this role:
  • Lead P&C, Financial Lines, and Cyber product owners to establish quarterly OKRs and successfully plan, estimate, and deliver work as committed for the sub-domain. Identify associated dependencies and risks and work with counterparts to ensure that they are addressed to ensure on-time delivery
  • Inspire the sub-domain to continuously identify and craft new and sophisticated ways of acquiring new business to drive growth for the organization
  • Ensure that the sub-domain's work aligns to Chubb Small Business's best practices for UI/UX design, functional documentation, technical feasibility reviews, test plan creation as well as approved by legal and stakeholders prior to the state of development
  • Consistently incorporate agent feedback (from sales, help desk, FullStory) into platform enhancements
  • Partner with other sub-domains and domains to build capabilities and tools that improve the seamless digital customer experience to deliver Chubb's breadth of tailored product solutions to the agents
  • Work within the annual sub-domain budget for staffing and expenses as set by the domain lead. Ensure that resources are fully utilized across the sub-domain
  • Ensure that the sub-domain roadmap is well-communicated to the organization - including delivery timelines and business value
  • Investigate and stay current on competitor trends within the insurance industry
  • Advocate for the agent and leverage CX journey mapping processes throughout the sub-domain

Qualifications
  • 15+ years of experience in Platform Management, Project Management and/or P&C Product Development
  • Sub-Domain Expertise: sufficient subject matter, enterprise, technical, commercial enterprise to gain credibility across functions, business units and lead effectively within sub-domain
  • Ability to identify opportunities, generate business case and rationale for objectives
  • Track record of embracing change and successfully leading teams during times of significant change
  • Record of success in leading, coaching and developing people. The candidate must be able to establish an environment that leverages diverse perspectives and engages all members of the team
  • Excellent interpersonal skills with the ability to communicate information and interact positively with a diverse group of people across many levels of the organization
  • Strong problem-solving skills and ability to make decisions, concentrating on high priority issues as needed and in a timely manner
  • Combine both deep business and product knowledge leadership and influencing skills to persuade stakeholders and team towards a vision
  • Adaptable, flexible, and decisive - ability to adjust to changing priorities and demands
  • Effective negotiator and influencer to persuade stakeholders with a fact base and customer feedback
  • Bachelor's and/or Master's degree required

The pay range for the role is $175,000 to $225,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

What Chubb employees say

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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