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Entry Level Marketplace Customer Service Representative Jobs

QCHI

Customer Service Representative

Troy, AL · On-site

$14.50/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Brownsville, TN · On-site

$14/hr

... entry-level position that has great potential for the right person! We are looking for a team ... Services marketplace, primarily providing credit options for consumers under-served by traditional ...

QCHI

Customer Service Representative

Pryor, OK · On-site

$14/hr

This Customer Service Representative position is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Sedalia, MO · On-site

$16.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Clinton, MO · On-site

$16.50/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

New

QCHI

Customer Service Representative

Louisville, KY · On-site

$14/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Shively, KY · On-site

$14/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Blue Springs, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Dyersburg, TN · On-site

$14/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Independence, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Columbia, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Saint Joseph, MO · On-site

$17.50/hr

Joseph, MO 65803. The Customer Service Representative opportunity is a Full-time entry-level ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Birmingham, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

West Allis, WI · On-site

$15/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Tuscaloosa, AL · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a Part time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$14/hr

This Customer Service Representative position is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QCHI

Customer Service Representative

Chillicothe, MO · On-site

$16.50/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

New

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

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All JobsMarketplace Customer Service Representative JobsEntry Level Marketplace Customer Service Representative Jobs

Entry Level Marketplace Customer Service Representative information

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How much do entry level marketplace customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level marketplace customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Marketplace Customer Service Representatives and how can they be addressed?

Entry Level Marketplace Customer Service Representatives often encounter challenges such as managing high volumes of customer inquiries, handling difficult or dissatisfied customers, and quickly learning the platform’s policies and procedures. To address these, it's helpful to develop strong communication and problem-solving skills, seek guidance from more experienced team members, and utilize available training resources. Many companies also provide knowledge bases and regular team meetings to support new representatives in resolving issues efficiently and maintaining a positive customer experience.

What is the difference between Entry Level Marketplace Customer Service Representative vs Customer Support Associate?

AspectEntry Level Marketplace Customer Service RepresentativeCustomer Support Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline platforms, e-commerce marketplacesCall centers, retail stores, online support
Employer & IndustryE-commerce, online marketplacesRetail, technology, service industries
Search & Comparison IntentUnderstanding entry-level roles in online customer serviceComparing customer support roles across industries

Both roles involve assisting customers, but the Entry Level Marketplace Customer Service Representative focuses on online marketplace platforms, while Customer Support Associates may work across various industries and environments. The former typically requires familiarity with e-commerce platforms, whereas the latter emphasizes general customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Marketplace Customer Service Representative, and why are they important?

To thrive as an Entry Level Marketplace Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, e-commerce platforms, and ticketing systems is typically required. Patience, problem-solving ability, and a positive attitude are crucial soft skills that help in resolving customer issues effectively. These skills and qualities are important for maintaining customer satisfaction and ensuring smooth marketplace operations.

What is an Entry Level Marketplace Customer Service Representative?

An Entry Level Marketplace Customer Service Representative is a professional who assists customers with their inquiries, issues, and orders on online marketplaces. Their responsibilities typically include responding to customer emails or chats, resolving complaints, processing returns or refunds, and providing product information. This position is often a starting point for those new to customer service, offering training and opportunities to develop problem-solving and communication skills. They play a vital role in ensuring customer satisfaction and maintaining the reputation of the marketplace or associated sellers.
What cities are hiring for Entry Level Marketplace Customer Service Representative jobs? Cities with the most Entry Level Marketplace Customer Service Representative job openings:
What are the most commonly searched types of Marketplace Customer Service Representative jobs? The most popular types of Marketplace Customer Service Representative jobs are:
What states have the most Entry Level Marketplace Customer Service Representative jobs? States with the most job openings for Entry Level Marketplace Customer Service Representative jobs include:
Entry Level Marketplace Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

QCHI

Troy, AL • On-site

$14.50/hr

Full-time

Posted 8 days ago

Job description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
This position will work at Store 4158 located at 1334 S Brundidge St Troy, AL 36081.
The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours

ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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